"We recently opened a trade account, and were very excited about the new relationship. Sadly this did not last long, as we ordered, and paid for "too many" samples. I was told it is not in the spirit of the program to order so many samples. We are a remodeling contractor, with a showroom, just trying to have samples on hand for customers. Sold two kitchens in a week but the account has been closed and we were told to seek alternative sources. First time in 25yrs of business have I had such an experience when trying to purchase a product. "
"cabinets.com produces quality cabinets. I was very pleased with the workmanship on the cabinets I received. Plus, when I needed to order a replacement part, the customer service rep was prompt, professional, and a pleasure to work with."
"Loved working with designer. Easy to adjust a few items post design. Great discounts and easy purchase process! Look forward to receiving cabinets and getting them installed"
"About 25% of the cabinets arrived damaged, it appears mostly from shipping. Boxes were stacked on their sides and upside down even though all had directional arrows. Attempting to install cabinets now but I am finding that many of the frames are not square which makes it difficult to install them. Finish is already chipping just from shipping and installation so now likely to hold up. Some **** doors are not even the same size which makes it difficut to align. Insufficient frame exposdd at top to attach riser and cove molding against ceiling. Overall, I would recommend that you try another company."
"So far I've just begun but their design team reached out immediately and has been very quick with every response."
"My designer Crrie made the process very easy"
"Built my own kitchen quick and easy"
"Love the portal and samples sent, but found the color selection limited. We're trying to match the cabinets with an ash-wood stair tread, quite common. Cabinets.com had nothing close. We found what we were looking for with another online provider. A little more expensive but spot on selection. We would certainly use Cabinets.com if the color selection was larger."
"Christina Simmons was excellent to work with. She answered any question I had and made changes to the design quickly, efficiently and accurately. I will definitely be reaching out to her again as my need dictate."
"It was easy to design the layout I wanted and my design rep put together a quote quickly."
"My husband and I ordered a full kitchen and pantry's worth of cabinets. The cabinets were two months late for delivery. Naturally, some of the cabinets had issues that were due to construction (warped wood, not level construction). My husband and I filed claims to have portions of the cabinets replaced, and after 3 months the issues still have not been resolved. We have sent in 39 labelled photos with proof of the issues, and every time, cabinets.com asks for additional photos. They even asked us to take the cabinets apart to show the issues. The main selling point of cabinets.com is that everything comes assembles and is easy to install. The whole process has been a nightmare, and the cabinets look poorly constructed. If you are someone that values cabinets that are level, with doors that are not warped, do not use this company. "
"Quick and easy, Travis is a great designer!"
"It was a long wait, but worth it. Of 17 cabinets, 16 were perfect, one had a cracked frame. Cabinets.com expedited shipping a replacement with no hassle. They even gave me a discount and free shipping on some custom doors for a built-in cabinet. i couldn't begin to ask for better service.
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"Have not received our cabinets but super excited to get these cabinets into our new construction home."
"A little awkward on the order side. Too much scrolling.
The website was good."