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Product & services pricing
3.61/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.01/5
Customer service:
3.72/5
Return/Replacement policy:
3.13/5

Verified
5/5

2023-11-28

Drew is Awesome!1111

"Drew Jaco was very incredibly helpful and I would not have been able to make my dream kitchen happen without him!!! Thank you so much Drew and happy Thanksgiving!"


Verified
5/5

2023-12-03

FEDEX delivered sample doors to wrong location!

"I ordered sample doors and received an email that they had been delivered. Just not to our home (according to their picture on website!) I called Cabinets.com and immediately connected with a rep that said they would send new doors and not to worry about the ones I had never received. Excellent Customer service. Friendly and prompt!"

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Verified
5/5

2023-12-02

Excellent Design Services

"This is the second time I have ordered cabinets from this company. Both times, Cally, my designer was extremely helpful, responsive and helpful. "

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Verified
4/5

2023-12-02

Good so far

"The web site was a little confusing at first but it worked well. The cabinets haven't arrived yet so can't speak to the quality or shipping."


Verified
5/5

2023-12-02

Excellent designer

"This is the second time using cabinets.com. The buying experience was excellent. I provided kitchen dimensions location of primary appliances, and the designer Greg came back with a very good initial design. As I asked questions and requested slight modifications, he was very responsive and encouraging. He also made some suggestions himself based on his experience that were very helpful.

We are currently waiting on delivery and can’t wait to start installation.
"

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Verified
5/5

2023-11-27

Wonderful kitchen redesign experience

"We are redoing our kitchen and had a friend recommend cabinets.com and I couldn't be happier. Working with Cally was fantastic and the pricing very competitive."


Verified
5/5

2023-12-02

Excellent designer

"The help from the designer is the cake. The sale prices are the icing. Cabinets.com made it easy to pick out the cabinet style and finish. Then I used the software to do a rough design. My design was reviewed by a designer. The designer made excellent suggestions and put the finishing touches on the design. "

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Verified
5/5

2023-12-01

Easy to Use

"Simple to put together and use for an at home order. "


Verified
1/5

2023-12-01

You saved from where

"Where did u pull info. Very alarming "


Verified
5/5

2023-12-01

Travis is the best!

"We've been in the process of designing for months. I've changed things a few times before gettinng it right. Travis has been so responsive, patient and helpful. I only wish more folks in customer service were as professional and great to work with as Travis. Kitchen remodels online are stressful. His expertise made it so much easier to get through. Thank you so much Travis!"


Verified
5/5

2023-11-30

Just Awes

"Great experience. Holly was extremely helpful and quick to respond. "


Verified
5/5

2023-11-30

needed 1 more

"After the house was finished, I realized my design for the kitchen left me shorter on storage than I wanted for my uppers. Called Amy my designer from a year ago and we got my new upper and accessories ordered . same dye lot and wood and I got the cyber day Free shipping.
I LOVE the company and my designer... thanks!
"


Verified
5/5

2023-11-30

Extremely helpful and thorough experience!

"Holly has been so wonderful to work with. She was very quick to respond to my many questions and seamlessly created new designs until it was the best fit for our kitchen! I was overwhelmed by the idea of designing cabinets but Holly made this a great experience!"


Verified
4/5

2023-11-30

Do your due diligence! Don’t trust designers

"Great product and easy site to use on mobile and computer. Designers are qualified for prescribing best options /features when designing kitchen. BEWARE the designer does not have attention to detail. You must double check dimensions before putting in a large order. I lost $250 in shipping because I had to adjust a single cabinet because the designer did not go off the dimensions we provided. Even after I confirmed them a second time :-0. Worst part was after making the change within a week of purchase, cabinets.com said they couldn’t combine the order with the adjusted cabinet (6-9 week lead time) and charged me $250 more for what I’d say was their mistake… whatever you do don’t trust the designers "


Verified
4/5

2023-11-30

First time great

"Need one more cabinet and got hit very hard on shipping. Would have felt better if that could have been a better deal as design was updated to fit space better."