"Providing the pdf of the design requested by our client went very smoothly. The Cabinets were processed and delivered in an acceptable time, though for some projects, the long lead times could be a problem.

Biggest issue is support after the cabinets have been delivered, if there happens to be something else needed, the questions and responses were a bit disappointing.

Most of the time, cabinets are one of the last pieces of the construction process, so any lag, misinformation, misinterpretation of the plans, obtaining of materials, all need to have a seamless and quick response for me to increase the satisfied stars for Cabinets.com.

Sent them another design, so we will see what happens on this returned quote.

"

"As always, excellent customer service. Travis helped us fine tune our project!"

"The link from the design to payment didn’t work at first. When I entered the state for shipment, I had to select the state above my actual state."

"Original pantry came in with spider cracks in the front face. Due to contractors schedule I had to get a pantry made ASAP from a custom cabinet maker which cost me an additonal $1000.00"

"I ordered samples and somehow missed that the shipping address was my old address. Long story short, my samples didn’t make it to me and they kindly refunded my charge. I ordered my cabinets without actually seeing the color so a leap of faith but I’m confident it’ll be fine."

"A big thank you to Bill who helped me step by step with everything I needed. He was patient, knowledgeable and made sure I had everything I needed to complete the order!!"

"The online design process is not very intuitive. Would be more fool proof is the user can draw a floor plan then define the types of cabinets rather than start with a 3D diagram."

"I need a reduced depth base cabinet and all other sites made it nearly impossible to acquire this. Also, cabinets.com had all the other parts available, which I thought I would have to fabricate myself"

"The ordering process was easy. However I did have questions for customer support and have yet to receive a response. Hoping that when I receive the cabinet we ordered I will be pleased. Asking customers for a review on a purchase before receiving it seems wrong.

That being said, they seem to have many choices and options for cabinets and great prices.

Only time will tell"

"Great experience with Chelsea, overall excellent company and easy to use interface. Love the design tools. Would love custom paint in the future. "

"Drew was a great help with getting the kitchen layout and the right pieces to fit. It was very easy to understand the great simulated drawings to view.
Thanks so much."

"Vanessa was great, very fast and exactly what we wanted."

"We had planned out our design for our kitchen and laundry at our new barndomineum we are building, and thought we had accounted for everything. At the last minute, after coming up with a few questions, I sent all my specs to cabinets.com and was assigned Carrie as our designer. Carrie worked it all up and presented renderings and added items we really needed, but didn't realize we needed to make everything come out the way want. Carrie was fantastic emailing back and forth with changes and updates until it was exactly what we were looking for. Now we wait for the cabinets to arrive and to get them installed. Very pleased in excited so far."

"Jessica was a pleasure to work with. She was knowledgeable and very professional, an asset to your organization. "

"Extremely satisfied with your product and service!"