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Product & services pricing
3.61/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.01/5
Customer service:
3.72/5
Return/Replacement policy:
3.13/5

Verified
5/5

2023-07-11

Excellent Customer Service

"Our designer was very helpful. She had great ideas and was available to answer questions. The renderings of our design helped us to make changes and the process of choosing and ordering items we needed was very easy. "


Verified
5/5

2023-07-11

Incredible e

"My interior specialist was extremely helpful and patient with our requests. We can’t wait for our cabinets to arrive!"


Verified
4/5

2023-07-10

good selections, tough web site

"order process was frustrating because the selections for product were not refreshing consistently. for example, trying to find a decorative door for a wall box (12x30) I had to refresh the page about a dozen times and bounce to several categories to finally get the full selection of the decorative doors. This happened several times on several product selection especially in the trim section

"


Verified
5/5

2023-07-07

Easy-peasy and economical!

"Love the quick turn around time from Travis, our Designer. The renderings are an awesome added feature and saves me, as a Designer, a lot of time!"


Verified
5/5

2023-07-07

EASY. COOL DESIGN FEATURE GREAT CUSTOMER SERVICE

"Very happy with this experience. I was stressed out starting my kitchen remodel and having little experience and knowledge and a very small budget- the total website made it very easy. My designer, Kristen Montgomery was excellent and although I loved playing with the design tool - Kristen's made me feel like she understood what I wanted and needed. I can't wait for the delivery. So far I'm extremely happy. - Thank you Kristen!"


Verified
5/5

2023-07-06

Great all around!

"Great service, pricing, cabinets!"

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Verified
5/5

2023-07-06

Designer Austin

"Great interaction with Austin, he was very helpful. Thanks Austin!!"


Verified
4/5

2023-07-06

Fantastic Customer Service

"Design process was made very simple. Worked well with a good designer that worked around our needs and many revisions."


Verified
5/5

2023-07-05

great, fast service

"Lindsey helped us fix our order errors really quickly so the order could move forward.
We ordered a sample door to match colors for the rest of the remodel, and it arrived very quickly. Much appreciated!
"

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Verified
5/5

2023-07-04

Fast shipping

"I ordered samples, super fast shipping! One set of uppers is falling apart, but I wanted to match my lowers. Alabaster is a perfect match to my Ben Moore White Dove painted cabinets & trim. "

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Verified
5/5

2023-07-04

Excellent customer service!

"I was very impressed with the customer service for cabinets.com. Our kitchen designer listened and was happy to show me my options for our kitchen. I can’t wait to see the cabinets installed! "

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Verified
4/5

2023-07-04

The process was great, Payment is another story.

"I will use again the only problem is the payment process they use is not good at all. I have not received my cabinets yet; I will review on google once I get the product. The design team is awesome! and up until this point, it was great, if I could give 3.5 stars I would just for the payment inconvenience. "


Verified
5/5

2023-07-03

door samples

"The inspiration gallery was fantastic. I do wish there were more examples of the darker cabinet colors, but I understand that white shaker is all the rage. I am just not interested in doing what everyone else is doing. I am hoping that the samples really give me an idea of what it will look like in my home."


Verified
2/5

2023-07-02

Flaky Paint

"The paint on these cabinets is flaky and chips at the slightest touch. I would not recommend using again"


Rep reply posted 2023-07-05
A rep from Cabinets.com, CabinetsCS, has responded:

“Thank you for taking the time to review us - we’re so sorry to hear about the recent issues with your order. We always appreciate the opportunity to help our customers, and a member of our Customer Service team will be reaching out to you shortly to help.”


Verified
5/5

2023-07-02

Sample Time

"Easy to navigate site. Easily found what I wanted and check out was a breeze!"