ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.61/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.01/5
Customer service:
3.72/5
Return/Replacement policy:
3.13/5

Verified
4/5

2023-05-23

Great website!

"I am sure I have looked at a dozen cabinet websites and this was the easiest to figure our what was available and how much it cost. I used the customer service chat to get a few questions answered and I am submitting my information for a quote. If all continues to go this smoothly I will be truly impressed."


Verified
5/5

2023-05-18

The best kitchen designer and sales support

"The sales process and kitchen designer support was unmatched by the other 5 companies I had quoting my kitchen. The best renderings and fastest response times by far. Thank you very much. "


Verified
5/5

2023-05-23

Great Customer Service

"The folks at Cabinets.com have been fantastic!"


Verified
5/5

2023-05-23

Gorgeous designs

"I love the variety or cuts and colors. They look custom, but half the price!"


Verified
5/5

2023-05-23

Super Ordering Experience with Leslie!

"I bought my home 5 years ago and had to compromise on a few things to stay in budget. After several years of saving, I am ready to give my home a needed facelift. My extensive research of cabinet options led me to choose Cabinets.com and I was assigned Leslie S. as my designer. Leslie has been amazingly patient with me as I navigated my first major home project and took the plunge towards making my dreams a reality. Thank you Leslie! I could not have taken this first huge step without your help!"


Verified
5/5

2023-05-22

Fabulous customer service!

"I am absolutely thrilled with the design I worked on with Vanessa! The response times and clear communication from Vanessa (and Tiffany in the chat box) made this process seamless and virtually stress-free. "


Verified
5/5

2023-05-22

Creative Cally Henderick

"I can't imagine how patient Cally had to be to put up with my constant questions, changes, no clue rants and I am so appreciative. I pray the cabinets are as wonderful as she is! Just placed my order so I will get back to you on that lol"


Verified
5/5

2023-05-22

Wonderful experience

"Ordering was easy. Brooke was so helpful, it was a pleasure doing business with her. "


Verified
5/5

2023-05-22

Super Knowledgable Designer

"Our designer was very knowledgeable both about the cabinet products and a much better designer than those that work at the big box stores. She was very responsive, had great solutions and was easy to work with. "


Verified
5/5

2023-05-22

You are the best!!!!!!!!!!!

"I cannot put into words how much we appreciate all the help and fantastic care that we were provided by the Cabinets.com Staff. This is our first Kitchen remodel and we have made many mistakes. The Staff has helped us out with our mistakes and prevented us from making ones we knew nothing about. We completely did not know about ordering foot kicks or skins for the sides of cabinets. When we made our first order, we were contacted about the matter and even given the amount we would need. We got help with reducing our shipping costs, the cabinets are beyond the quality we expected, and the team has been fantastic in helping us get this remodel done....the right way. Thank you so much!!!! Once we are done with the remodel, we will def be sharing our pictures with you. "


Verified
5/5

2023-05-22

Great so far!

"We created a design, got a quote and spoke with our designer. Customer service so far has been superb! Excited to get to the final order and see our new cabinets in person! "


Verified
5/5

2023-05-22

sales and desugn

"Enjoyed the process. Our designer was outstanding in product knowledge and customer service"


Verified
5/5

2023-05-22

Professional!

"I easily placed my order and it was delivered 4 days later. I was especially impressed with the packaging that protected each individual door!

The finishing was beyond perfection and the weight and quality of their work was impressive to say the least.

I have been a designer for 46yrs. Designing my retirement home and their products are perfect!
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2023-05-22

Update the Check out process

"The account default billing and shipping address should be same or only have the shipping address because it causes confusion to the customer.

In addition, when checking out, populate the phone number from the account default shipping address, so that the correct phone number populates and doesn't cause additional friction for the customer.
"


Verified
5/5

2023-05-21

Cabinets Easy

"Great design service and ease of ordering."