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Product & services pricing
3.61/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.01/5
Customer service:
3.72/5
Return/Replacement policy:
3.13/5

Verified
2/5

2023-06-30

"In Production"

"Have not received the cabinets yet or an estimated delivery date, status indicated "in production"."


Verified
5/5

2023-06-30

Very satisfied with the design process

"I worked with Holly during the design. She gave great advice and responded within always within 24 hours. She was patient, flexible, and polite. She was very knowledgeable and gave great suggestions multiple times. She had the perfect balance between giving advice and respecting my opinion. I was very hesitant to shop for cabinets online, but she truly made the process easy, efficient, and hopefully beautiful, since I did not receive my cabinets yet."

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Verified
5/5

2023-06-30

Carrie is the Bomb

"Carrie has held our hand thru many design questions and job site changes. Very responsive and great attitide"


Verified
5/5

2023-06-24

Great Product & Great Service

"Jessica helped us throughout the multiple projects we were designing in our home, and was very quick and knowledgable about the products. Cabinets are great quality and I would order again."


Verified
5/5

2023-06-22

Brook Albright is the Best

"I had been putting this project off for weeks because I thought it would be too difficult. Brook walked me through everything and never laughed when I needed her to clarify something in two syllable words. She was fantastic. One day turnaround!"


Verified
3/5

2023-06-22

Nice but... .

"Received my samples but several of the doors were not well-joined at the corners."

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Verified
2/5

2023-06-22

Difficult to order accessories

"I have found the website difficult if you need to order accessories or if you want to reorder a couple of items. After my cabinet installation, my flooring contractor damaged some trim pieces and kick plates. NOT the issue of Cabinets.com. However, I did find it difficult that I could not simply go to the site and type in the part numbers I needed to order. If this is possible, it is just an oversight on my part, but in any case, this feature or area is at least difficult to find.

I contacted customer service via email. While their reply was prompt, they told me they could not create an order for me and that I would be forced to order the replacement items from the website.

At the end of the day, not a horrendous issue, but I am surprised customer service is unable to enter an order and that part numbers cannot be directly entered into the website.
"


Verified
5/5

2023-06-22

kitchen island

"very easy to work with. we loved the virtual design so we could see what our island would look like before we purchase it."


Verified
5/5

2023-06-21

Iterations plus

"After two years and 5 formal quotes, we finally agreed on the design and pulled the trigger. Holly was the best to work with as she was fast and accurate and had great ideas. We can't wait to receive our cabinets and install them!"


Verified
5/5

2023-06-20

All around good great service.

"From my fist inquiry I was assigned a very helpful and talented designer. Ordered sample Doors which a came in just a few days. Still deciding so I have not placed my order for my project yet but will soon. "

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Verified
5/5

2023-06-16

Extraordinary customer service

"Brooke Albright was my kitchen designer. She was GREAT. she designed my kitchen EXACTLY how I envisioned it. She was also responsive and helped me out a lot. She made this process so easy and I’d recommend cabinets.com to anyone .. now I can’t wait to get my new kitchen!"


Verified
5/5

2023-06-15

For an online company, exceptionally responsive

"We are in the middle of a kitchen project, and Cabinets.com have been very considerate, understanding, knowledgeable, and prompt. I have enjoyed working with Brooke. She has been terrific. Can’t wait to see our finished project. "

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Verified
5/5

2023-06-14

"Ordering was easy. Customer service was helpful and price was reasonable. Overall, I would recommend cabinets.com to anyone."


Verified
5/5

2023-06-13

Love the Professionalism!

"Cabinets.com is now my go to place for all my cabinet needs! From customer service to product selection... can't be beat!"


Verified
5/5

2023-06-12

Katie is the Best

"I work with Katie on this project and she was completely amazing and easy to work with. She stayed with me through multiple renditions and constantly kept me focused on which measurements I may have gotten wrong or I needed to update.

Thank You Katie
"