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Verified
5/5

2005-04-01

"Awesome shipping! Received item 2 days later!! Exactly as ordered!! Highly recommend this merchant!"

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Is easy to do business with
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Is consumer focused

Verified
5/5

2005-03-23

"Great For Cases Good Power Supply, I wish they had more CPU's and MoBo For sale there However. Also Great Shipping"

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
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Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
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Being trustworthy
Being easy to reach
Overall customer service
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Web site being easy to use

Verified
5/5

2005-03-23

"fast shipping and good communication - purchased wireless keyboard"

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Overall quality of the company
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Value the company offers
Is easy to do business with
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Is consumer focused

Verified
5/5

2005-03-20

" Exelent people to do business with, will buy from them again!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-03-17

"I was very pleased with my purchase from CMI. They seem to have cleaned up their past problems. I was kept up to date with my order progress and my emails where answerd within 24 hours. Product showed up on time and in perfect condition. I will continue to do business with them.
Thanks CMI for doing a great job!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-03-15

"I would like to take the time to let everyone at CMI Computers know how satisfied I am with them. Every product was of great quailty and affordable price. Also the staff there has been very helpfull and always in a timely manner. Thanks PC Medic (Alton Swanson)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2005-03-15

"Great prices....fast service. They are local to my home and work and easy to work with. Ive purchased cables, Cases, and other hardware and Ive always been pleased."

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Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
1/5

2005-03-12

"My purchase of fifty units was based on a picture posted on the internet that described the function of the adapter I was looking for and the part number associated with that item. The picture showed a metal bracket that included the adapter along with the interface cable and face plate. The items that arrived did not include the interface cable and the bracket was made out of plastic. Ordering these items on the internet did not provide any information as to how to contact the supplier until after the items arrived and the invoice attached. Calling the customer service department lead me to several people. After explaining the situation to one of the people, it was agreed that the picture should have reflected the item that was actually being offered. After completing a Cablemart RMA Request form from a form posted on the internet, my phone call put me in contact with Liza, who was rude and uncooperative and said they delivered the correct items because the description matched the purpose of the items that I received, regardless of the picture that was posted associated with that part number. She also asked me if I buy Playboy magazines based on the articles, which was totally inappropriate and out of place, not to mention, unprofessional. When we asked about a shipping account number to return the items we received, we were told that not only do they not pay for return shipping but that there would be a restocking charge as well. I find this unacceptable because the items were ordered in good faith based on a picture associated with that particular part number. As far as I'm concerned, this either false advertizing or a bait and switch tactic that I find highly disturbing and unprofessional. Dan Netzley-President/NRM Test Solutions, Inc. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-03-09

"Ok, I bought a case and power suplly from CMI. It was shipped promptly, and arrived as expected, in good working order. That was six months ago, and I didn't leave feedback, however, I just purchased another case from them, and I expect the transaction to be as smooth. A+++++++ they do good work, have nice prices, and ship promptly"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused

Verified
5/5

2005-03-08

"Ok, I bought a case and power suplly from CMI. It was shipped promptly, and arrived as expected, in good working order. That was six months ago, and I didn't leave feedback, however, I just purchased another case from them, and I expect the transaction to be as smooth. A+++++++ they do good work, have nice prices, and ship promptly"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
Customer service being knowledgeable
N/A
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-03-03

"Excellent to do business with.............great communication, item delivered when promised."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-03-02

"The PC case showed up in 3 days. In great shape too.
Will buy from this company again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-03-02

"fast shipping, it shipped out on Monday and I got it the next day. I am really please with the store"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-03-02

"Very satisfied with computer case that I bought. It actually came before I expected it to. For the shipping to be free, it got here sooner than I thought it would. And the price of the case and 500 watt power supply was a real bargain. Like I said earlier, I am very satisfied with my purchase and I will buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service resolving problems
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-03-02

"Great deal on a case plus free shipping. I was very satisfied with the case and the condition its in. It was a great bargain.

Shipping wasn't super fast, but what can you expect when its free...definitely would buy another case from here
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services