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Verified
5/5

2010-05-14

"Ordered from them on Friday the 7th, shipping noticed received over email promptly, received item on the 14th. Packaging was sparse, but the item we ordered was a Wiremold Wire Protector so it didn't matter. Would order from them again."

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Verified
5/5

2009-02-25

"Just like you'd want any order; trouble free. Placed my order, it came in a reasonable time and with a prize! They included some headphone cable organizers for free, nice."

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Verified
5/5

2008-12-26

"Not only did I get a great price on the cable that I ordered (actually the lowest on the web when I searched), but it was delivered by Priority Mail and arrived sooner than I thought.

I highly recommend this reseller!
"

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Verified
5/5

2008-01-25

"order shipped and tracking was provided the same day as the order was placed. ground shipping (3lb @ $11 for 2 items) got it to me in missouri in 3 days."

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Verified
2/5

2007-08-17

"Ordered two items on a sunday via USPS priority shipping. one item came thursday via first class mail, and the second came on friday via UPS.

they don't update their website, everyday i tried to access the tracking numbers and invoice, and the website always said "Because your order was recently placed, it will not appear here until the next business day. Please check back in one business day." even now after i received my items, it still says that.

shipping services used is a bit misleading. i payed for priority mail, i expect it to be shipped that way. both items were shipping from different places on different days via different shipping methods.

customer service does NOT respond to emails either.

although i'm glad i actually received my items, they never provided tracking numbers or even ANY assurance that my order was even shipped.
"

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Rep reply posted 2012-08-13
A rep from CableOrganizer, CableOrganizer.com, has responded:

“We're sorry that this is the first time we've been able to view and respond to your review since you posted it, and that tracking your order was such a frustrating experience! Please rest assured that if you ever need immediate verification of order details or tracking information, we're available 24/7 by toll-free phone at 866-222-0030, and want to do everything possible to keep you informed and make things right.”


Verified
4/5

2006-11-17

"Good products, good service, decent prices, minor complaints on shipping. As most people who shop at CableOrganizer will notice, shipping on the first item is outrageously high. The second item usually isn't much better, but after that, shipping goes up at a much slower rate for additional items. Also, they can be a little slow to ship, especially if you're used to NewEgg. I placed an order on a Friday evening, but it didn't ship until Tuesday evening."

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Verified
4/5

2006-10-20

"I did check ResellerRatings first and saw a couple of the mishaps, that is normal so I went ahead just slightly worried about delivery times.
Delivery was prompt.
One item had a missing piece, not their fault, and they called me back right away saying the missing piece (for a rack) willbe here in 2 days).
The second shipment was poorly packaged (by FA for the reference), it had an item too much (2 free shelfs instead of the one I was gona get), but the extra one was all scratched up because they had put 3 shelf-size steel rack thingies in a big box with little to none of padding, the box was all beat up and barely hanging together.
So I suspect they are struggling with some personell in order pick&pack.
All in all, customer service is good, but if you are in a hurry and cant tolerate damaged shipments or miscounted stuff, be vary.
"

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Verified
5/5

2006-04-15

"Overall, very good. Soon after I ordered I got a phone call in the morning (too early, too be honest - it had just past 7) saying my items were on backorder until next week. So I said fine. however, my items came within the week so I was satisfied with how they conducted themselves."

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Verified
5/5

2005-09-26

"First time ordering for here. Order went smooth, had the items in stock and shipping was right on with the UPS calculator for Overnight UPS. I had called a couple days prior to ordering the CS rep seemed to know what she was talking about and was very helpful. "

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Verified
5/5

2005-06-15

"Good packaging, but I wish they could offer Feddex or UPS shipment for the same price. Great store to get cable organizers and the such"

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Verified
5/5

2004-10-16

"Fast service, wide selection, good prices and more than fair on shipping and handling charges. Would reccomend this company to anyone looking for the line of products they offer."

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Verified
5/5

2004-06-02

"Ordered some Wire loom. Easy ordering process, best prices, and super fast shipping. You guys Rock! When I decide on my next project I will definately be back. "

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Is consumer focused
Is easy to do business with
Is committed to quality products and services
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
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Overall customer service
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Verified
5/5

2004-02-03

"Everything went well and I'm happily satisfied with my order. Good job CableOrganizer!"

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Verified
4/5

2004-01-31

"I ordered PET cable sleeving related products - various sleeve colors and lengths, shrink wrap, cable ties, and extraction tool. Sleeve and shrink wrap sold by the foot, which is good however, they consistently shorted me on the shrink wrap. For every foot ordered, I received only 10 inches. The sleeving measured correctly. USPS shipping was reasonable but took 5 days from order to receipt from Florida to Georgia??? I would order from them again due to the wide selection available. Everything received was as advertised and in perfect condition."

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Verified
4/5

2003-11-10

"Good for hard-to-find cable accessories. Site is nicely organized and easy to order, however shipping is outrageous, you could probably find cheaper materials elsewhere.
A good comment on service. They are very fast in answering emails and resolving problems. Very good customer service!
"

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Overall quality of the company
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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Speed of web site
Web site reliability
Web site being easy to use