"The quality of the screen printing was average at best. One t-shirt ordered had different phrasing than that which was advertised. Another t-shirt cut off the edges of the screen printing. Horrible merchandise, I absolutely do not recommend ordering from café press."
"I cannot rate the product itself, as it was a gift. However, sweatshirt appeared high quality. Service, communication and delivery were excellent."
"Ordered a hoodie a few weeks ago and when I got it, it was too big. I called to find out how to exchange for a smaller size and they just sent me the new size with no charge and let me keep the big one. So awesome that I didn't have to go through the hassle of sending it back or pay for shipping or anything. The customer service was great and the hoodie was awesome too! Will definately order again."
"I love CafePress because they offer unusual one-of-kind items that I could never find in a store. For example, my son has been an intense Barry Manilow Fan since he was 3 years old, so when we were having the baby shower for his wife, I wanted an item that said "I Love Barry," and I found a bib with this Logo at CafePress. When the baby was close to arriving, i wanted shirts for the new Mom and Dad, so I ordered them form CafePress. Now that the baby is here, and I will be the full time babysitter for my grandson, who is my first grandchild, I wanted a "Grandma" shirt, so I went back to CafePress and ordered the shirt that states, "This Grandma belongs to Alex" with a boy stick figure. I also ordered a "My First 4th of July" bib. I love this site! "
"NOT happy!! Purchased Emily the Strange t-shirts from you for the first time, and one is obviously faulty! Do you not have any quality control? Were you hoping we wouldn't notice?
I emailed for a returns number 6 days ago and nothing! Are you waiting for the 14 days to be up so I can't claim for faulty goods??? Disgusting customer service - will never buy Cafepress again EVER!!!!"
"There have been ups and downs but overall very good and they are easy to deal with over the phone. when there was a copyright logo issue, i called them up and resolved it easily. Ive ordered many times and twice i got an error in the print, however they sent replacements at no cost right away. Their customer service has been great and with the exception of a couple shirts the quality has been great."
"Disappointing experience. They cancelled my t-shirt order because they felt my custom t-shirt violated some vague definition of copyright infringement (which it didn't). I wasn't going to resell it...it was going to be a gift for my daughter. And there isn't anyway to talk to them and get them to do it. My solution: I went to their competitor who printed it up with no questions asked. I paid a little more for it, but at least I got the quality and service I needed. CafePress is a complete waste of time and money."
"I've ordered a few shirts from CafePress so far, some for me/my family and some for gifts. The ordering process is simple (checking out using Amazon is a huge plus in my book) and the products have been good quality and arrived quickly."
"I bought a greeting card from cafe press and I have to say it was a complete waste of my money. They have used the cheapest paper, the print is poor quality and I could have done better from my home printer! Do not waste your money"
"I ordered a custom iPad case. The process was very easy to follow to create my own and easy check out. I got updates about my order and it showed up in about a week. I am very please with my purchase and will be shopping from them again in the future. "
"I am seriously upset with my order. I ordered the wall canvas on May 26th as a fathers day present. I ordered it so early because it said on the site if you do not order before june 6th you may not get it by fathers day. I chose an amazing picture of my fiance and son that were taken with an old phone of mine. I sent them the picture and paid for it on may 26th. The money came out of my account and i got a confirmation email stating that it was paid for and giving me my tracking number. I kept checking my email for further messages concerning the canvas and i kept track of my order which said "in production". My email had said that i would recieve my canvas between June 5th and June 7th. I was happy that it would be here in plenty of time for fathers day. Ive been checking my email every day since looking for emails, including my junk folder. Ive not recieved one. It is now June 11th, 5 days before fathers day and i still have not recieved anything. My email still says i will get it between June 5th and June 7th. I finally called the number on the site and asked them what was going on. He told me that they emailed me on May 28th stating that the image i had sent them was too pixalated. Number one i never recieved an email. Number 2 if somehow i did, it has been 2 weeks since the email they say they sent. The money has already been taken out of my account and its been two weeks without anything being done. So they were just going to go on with thier business without sending me anything at all!! I was told to choose a new image and if i find one thats not too pixalated then they can get started on it. So my fiance will not be recieving his fathers day gift until weeks after fathers day! Im very dissapointed considering all the great reviews. This is one very unhappy customer.
I am writing an updated review. I recieved an email from Hannah at cafepress the teusday before fathers day, which was the same day i talked to customer service on the phone. I saw the email wednesday morning so i emailed her back with a few different pictures. She emailed me back on wednesday and said that all of the pictures i sent were too small but she had done some altering and she'd had one sent off that day so that i could recieve something for fathers day. I kept track of my order. It left south carolina on wednesday, got to tennessee on thursday and then to taft california on friday. I had the package 2 days before fathers day. I was worried because i didnt know what she meant by "altering" it. I opened it up to see how it had turned out before i gave it to my fiance. It was SO pretty! I could tell a little that what they said was true, the picture size was too small to be blown up that big. She had used the original picture that i had wanted and it turned out amazing!! My fiance actually teared up and almost cried when he saw it. It is an amazing black and white photo of him holding my son. I put it up on my living room wall and ive been getting lots of compliments. I was dissapointed with cafepress at first, but thier customer service was awesome!! Thank you so much cafepress it was seriously the best fathers day gift ever!! This is one happy customer. "
"I ordered a maternity shirt for my wife and I actually needed a larger size. I contacted them about an exchange and they told me they would ship out the correct size immediately and that I could keep the shirt I already ordered so I didn't incur any shipping charges. Outstanding customer service!"
"Very happy with my order. I ordered three t-shirts and they are good quality and the print is holding up well. Good customer service also. I had a promo code that didn't apply correctly and they immediately fixed it and refunded the error."
"i was very disappointed with my experience with cafepress. i ordered 2 pcos awareness shirts for myself and when they arrived they were both messed up. on one of the the printed image on the front was way off center it was way to the right of center and way below center. the other one looked like the shirt was wrinkled when it went threw the press casing it to read pcos stimks instead of stinks. also the first time i washed them they lost have of thier color. i have had these shirts for one wear and one wash and they look 20 years old. im sure they would have refunded my money or sent me replacements if i had filed a formal complaint but i am so discusted with having spent 70 dollars on 2 crappy t shirts that i dont want to go to the trouble of sending them back.i will just sleep in them .call it a lesson learned and never order from them again"
" My dealings with CafePress were very good.I found the selection was almost endless, and the quality is excelent,with a wide range of colors and sizes.I will continue to shop with CafePress."