"Fast, efficient, effective, and good communications. They fixed a broken screen and a broken speaker within about five days of sending the S4 mini in. Recommended!"
"I sent an S4 mini to Callcom with a broken screen and a the main speaker not working. I used a voucher from a local "daily deals" firm.
They returned the phone in excellent condition with everything fixed. It took around five days, less than their advertised turnaround time. Their communications were fast and efficient.
Overall happy with their service and I'd use them again."
"Fast service, pleasant service, cracked screened fixed and back in my hand within a week.
Couldn't ask for more.
Have recommended to friends.
Thanks"
"Thank you so much for looking after my phone, repairing it so quickly and returning it in such great condition. I couldn't be happier!
I sent my phone on the 17th Feb (overnight courier) and it was back on 20th Feb!
Great communication, would recommend to anyone."
"outstanding service for a very reasonable price. I asked if the repair could be fast tracked, as the phone was going back to Chile, and that was no problem, very helpful and good communication"
"Well, I didn't read the instructions properly, and hadn't unlocked the phone, so a little delay there caused by me. However I was impressed with the service, and the phone even came back with a new data cable (thanks for the gift!). You may want to look at how you communicate - e.g. instructions on how to add purchases such as screen protector to an order, or amend the website so you can choose 'add to existing order' instead of be charged for freight. Some of the messages were a little on the abrupt/ short/ almost rude side."
"To be honest my phone was a mess, the screen totally shattered. I sent it off on a Friday for a screen replacement and received it back the following Thursday - despite the Monday before being a public holiday. Wow I'm impressed. The phone looks fabulous and is still in perfect working order. I received an email confirming that my phone had arrived and another when it was dispatched back to me. This is really really good customer service - these phones are not cheap so it was great to have the reassurance of the follow ups. I highly recommend Callcom"
"Great price for repair, courteous and efficient customer service and I had my phone back, fixed quickly. Would happily deal with Callcom again."
"Very satisfied; communication was consistent as I was updated throughout the process and has been phone was returned promptly once it was fixed. I'm impressed with the repair work made to the screen so I would happily recommend this service to friends and family."
"Smashed my screen and dented the frame, local quotes (Queenstown) were between $240 and $320 each (might as well buy a new phone), emailed Callcom, who were heaps cheaper ($80, though $59 through a grabone deal) and commented that unlikely to need a new frame, sent phone on the Monday, phone was fixed by Friday, no extra costs or new frame required. Courier dropped phone back Monday morning. Very happy with the service, very friendly and helpful, and equally extremely happy with the price. Would definitely use again. Cheers Liz"
"At first I was worried to be sending my phone away, especially online. But I called and emailed the team and they were extremely helpful and friendly. The two working day upgrade was perfect. My phone was sent on a Tuesday, on Wednesday I had word they received it. Thursday I had my conformation it had been fixed and returned, and arrived on Friday. The updates about what was happening with my phone was great, especially seeing I was so worried to be sending it away.
The new screen is better than before! And for such and affordable price too compared to any other site or store I had found. There was a little glue reside on the side of the screen that i had to wipe away, but no big deal seeing my screen is fixed! Also the added USB charging cable is fantastic, thankyou for the gift, it's a really great touch. I'm really pleased with the fix and how it all turned out. Thankyou so much to Callcom and the team! I'll recommend you to everyone!"
"Great service for glass screen service. Fast updates on your device and great finished product. Thanks callcom team. Also i might add as i purchased my repair through GrabOne, i encountered a hickup as the discount code wouldn't work so i emailed callcom and got onto it ASAP as it was Grabone that provided the wrong code. Thanks again team. :relaxed:"
"I sent my phone away on Tuesday and by Thursday I had received an email saying they had received my phone. Then another that same day to say they were working on it and they also let me know my phone was in good condition other than the broken screen. On Friday I was sent another email to say it had been sent back and I received the phone on the Monday. So all done in less than a week with great communication. Very good service!
The phone arrived well packaged and the new screen is excellent. There was some minimal residue on the screen but this cleaned off easily. I am very happy and highly recommend Callcom for screen repairs.
Thank you!"
"Cheers Team, just received and all in working order.
Will definitely recommend you to anyone who has issues with a broken phone!!"
"Thank you so much for the wonderful job you did replacing my screen on my s4. It looks perfect! You guys were no hassle and so quick! Will definitely use you guys again if I break my screen again.
Have a wonderful day & thanks again."