"My Samsung S3 was dying (home button doesn't work, cracked screen, second battery starting to lose capacity, USB socket becoming unreliable) so I was very keen to replace it. The price was good ($488) for the S5 so I ordered it. But the delivery was delayed and delayed some more. I had fairly prompt replies to my txts (but not emails) and I kept the faith. And yes it eventually turned up, in good condition. Thanks for the warranty extension.
Noel Anderton
(kind of disappointing to now see that it is down to $425 - oh well, a Samsung in the hand... as the proverb goes)"

"Yes I am satisfied, apart from the delays it has been an excellent service from you guys, thanks for your fast response as well."

"Always kept me informed and very precise and
Friendly emails...
Thank You so much for this pleasant experience!"

"I confirm the receipt of my phone in good working order
Thank you for the warranty extension
Terry Sweeney


Sent from my Samsung Galaxy smartphone."

"Quick service, good communication updating of phone arriving, progress and of dispatch.
Replaced screen very clear-very happy with repair"

"So far (two small parts), I have had such incredible feedback responses! all along the track.
Phoned to check if part was correct; it was, and smartphone to buy; a few quick emails, and I was quite satisfied as to what I was buying...
Thank You
Colin"

"First I smashed the screen of my Note2. Then I tried to replace the screen myself with my home tools and a hair-dryer. I ended up breaking the LCD underneath the Glass.

Callcom provided the most economical repair service in whole of NZ. The closest competitor was doing this for NZD 250.

I sent the phone with the battery (minus the screen & the LCD) and got my phone fixed as if new.

Thanks to CallCom for their good communication and economical service.

If only they had local service centers in major cities, it would have taken less time to finally decide on who to call for help. Anyway, I am happy to have selected CallCom."

"Was really excited to find callcom - it all started so well sending my phone in to get the screen fixed. Being told straight away the lcd had to be replaced as well so went ahead with paying for lcd as well (another $130-ish) repair. That was the end of contact for a month. Despite me emailing and trying to call (no phones were connected) naturally I started to panic I had been ripped off. Only saved by a guy called Thrace who seemed to be the only person working for callcom in the country. And that was only when I got extremely ratty with ultimatums etc. But he was good and explained they had been waiting for parts (how am I to know that if no one will answer my emails - there was none of this awesome contact others speak of). Even after all this waiting the lcd is white rather than black but it doesn't really matter - it got fixed in the end hence giving 3 stars. Contact was really really bad!"

"The phone is fantastic - thanks guys. I'm enjoying learning to use it.

I was disappointed in the length of time it took to receive the phone though. I had to email several times to ask where it was and what was happening which made me feel a bit nervous about the money I'd paid. But to be fair, I got almost instant replies which kept me going - so thanks for that too. But if there is a hold up, it would be good to communicate that with the buyer."

"Excellent service, after attempting to repair the phone myself I sent it to the experts, fast efficient service with the phone back in 5 working days and it now works as it did when I bought it"

"Quick turnaround, excellent communication with good progress reports, I wouldn't use anyone else for my repairs"

"Samsung screen repaired. Service was fast, and communications from Callcom were efficient. Thank you."

"Awesome service thank you."

"My s4 screen was cracked and i was able to manage to get a grab one voucher really cheap.although it took nearly 3 months before i got my phone fixed and repaired by callcom...im just pleased its up and running again!"

"I couldn't find a reputable place where I could get my Tab 3 screen fixed within a reasonable time and price honestly. I found Callcom exceeded my expectations far and beyond. I liked that the screen was fixed to a high standard, they sent updated emails letting me know Callcom received my Tab including all the hardware the Tab came with,the condition it was in, the problems they found and when they had completed. I would highly recommend Callcom to anyone who is needing their device screen within a reasonable time and price. All up it cost me $80 to have the screen fixed and shipping it to Callcom and I loved the USB cord gift that was included with my tab when it was returned. many thanks Hokianga Paaka"