"UN-BELIEVABLE SCAM ARTISTS! Yet I fear many have fallen prey to their cocky, bullying, deceptive schemes. I tried to order a Mac laptop and an $800 Sony Lens from them at the prices listed on their website (as well as Broadway Photo) and found after wasting hours of my time with them on the phone with different sales people and managers that it was never going to happen. They would simply throw the "won't work without these accessories" or "that is only the mail-in warranty" or "you know this is the Japanese-only version, right" at me. Bait-and-Switch and fear-of-loss. When I tried to alter my first order after checking on some of their upsell accessories, the guy cancelled my order and said I now had to wait 2 weeks before i could order!! LOL , what kind of legitimate company does that? When I then called back and got a manager to admonish this guy,he said "he'd look into it." Yeah, right. After the 3rd salesman told me the Mac Laptop for the advertised price was the "Japanese version"....(The American version was $300 MORE!!) Yet it had the same model no. I'd seen all over the internet as American ... I said, "Really, and what do you think Apple will say to that when I call them?" He hung up on me. They also do not disclose on their site the ADDED 6%-9% "Handling Charge" . SCAM,SCAM,SCAMMERS!! AVOID AT ALL COSTS!!"

"Camera Addict is a scam operation. I orderd a Canon G9 from them--they had the lowest price--and they would NOT ship it to me for the price I paid. It was in "backorder" forever. Avoid like the plague. In fact, give them the plague. Cameraddict.com is a scam operation. Do not shop from these scammers. "

"As of today, 09/21/2008, I have not received any correspondence fro Camera Addict.
---------- Forwarded message ----------
From: Me
Date: Sep 10, 2008 2:37 PM
Subject: Re: Your Order# 78729090
To: "****@****"


You people have a lot of nerve doing business the way you do. The
camera advertised is the American model Nikon D60 DSLR, not the
"Japanese" model. Jacking up the advertised product from $411 and then
switching to $568 is called "bait and switch." This is against the
law. I intend to notify the Attorney General's Consumer Protection
Bureau and file a civil complaint against Camera Addict. Also, Nikon
says there is no such battery for their camera that only lasts 10-15
minutes.

Tony G


Dear Tony G,

Thank you for shopping at cameraaddict.com!

We have received your order, 78729090.

For verification purposes, please call our customer service department at 1-***-***-**** Extension 234, in order for us to proceed and process your order.

Please have your order number ready when you call.

Store Hours:
Sunday: 10 am to 7 pm EST
Monday - Thursday: 8:45 am to 9 pm EST
Friday: 8:45 am to 5 pm EST
Saturday: Closed


Thank You,
The cameraaddict.com Staff"

"DO NOT USE THIS STORE

they will tell you it is in stock over the phone, and then it will be back ordered for weeks

So DO NOT USE THIS STORE

rip off artists"

"Camera Addict will fool you!!! I was looking for the Fuji s100fs.
Camera addict will never answer the phone...they will call you. Camera addict told me (after telling them I used to own one of these,therefore no need for all the extras) that this camera came by itself,i said what do u mean? Camera addict said: yep (very unprofessional) just the camera...no battery,no charger,no usb cables... I said are u kidding me? camera addict said nope!.
So camera addict proceeded to offer a "package" with all the accesories included for $69us. So I went from $505 to $734... ????? wtf!? not only they scam you,if you try to cancel the order after is placed camera addict will hang up on u! I have been buying online since 2000 and this is the first time i feel unsafe giving my info to a company. My advice:DO NOT BUY FROM THE THIEVES AT CAMERA ADDICT !!! spend 50 or 60 bucks more and be satisfied with your items from a reputable seller."

"All the reviews on this site are sooo accurate!! Buyer beware!!!! Do not purchase from these scam artists!! Placed order, thought price was reasonable. Next day recieved call from them saying camera didn't come with battery or charger. I stupidly said that would be o.k. Got home tried to cancel order the same day, they said it was shipped and I would have to pay a restocking charge. First started out in the 20% range - finally got them down to the 5% (after saying I'd dispute with credit card co) that is sort of stated on the web site. Said shipping was free, but charged a $45 handling/insurance charge that I was unaware of. They never sent an invoice with any sort of prices until called and complained. DON'T WASTE YOUR TIME OR MONEY!!!!!!
THIS SITE IS A TOTAL RIP OFF! I wish I saw this site before purchasing!"

"I read the reviews but found some reviews on another site that gave me some hope these guys weren't a total rip-off. Ordered a Canon SLR and they wanted to sell me all the things that come standard with the camera. I refused to bite and no surprise the camera went into back order. Canceled my order and came to confirm these people are untrustworthy. Stay Away! "

"OK so has anyone successfully gotten them to cancel or refund in full. I placed order online got the email to call them I did and of course I got the sales pitch. Still have not seen anything in the way of an invoice or showing what my cost will be. Fifteen minutes after the phone call I get an email with order conframation and still no total of charges. Then I go straight to my bank account and see the money has been put on hold from the bank. This is where I see what I am being charged. These people crooks They added an unknown charges. I call them on we no charge shipping but we charge handling and insurance of course in extremely broken english. I ask him to cancel the order and he got mad and hung up. I called back and talked to someone in sales dept they said the order was canceled. they sent me an email saying they had canceled the order. Now all this with in 20 minutes of the intial call placing the order. Well guess what this all happened at around 1:00pm midnight they send me an email telling me they have shipped my order. So now I am going to have to battle them to get all of my money back. But I will let VISA handle it for me.

Update 08/24/2008
As of now VISA is handling this issue for me. They have it as a fraud claim. I hope to hear from VISA soon as I need the money back so I can buy from a reputable company.

08/27/2008
Thanks to VISA my money has been refunded. I will never use them again and hope no others get drawn into their cheating ways"

"Wow! Im not alone, this has to be the worst shopping experience I have had. I wish I had checked consumer reports before dealing with them, but noooo! I couldn’t resist the appealing price. But as everyone else has mentioned they are a scam, and have no intentions of selling you the product at that price point. "bait and switch" lie, mislead, very unethical sales tactics. This is probably a few kids in a bedroom, or apartment who don’t even have a real store or warehouse. I hope I am able to get my money back for the camera I rejected upon receipt. I don’t trust this shady business; I have contacted the New York bbb and filed a complaint. I found the new model of the camera I mistakenly purchased from the Scamaddict/ at Buy Dig for lower price, they are a respectable co, I have purchased from them before and I will again with confidence Camera addict Broadway photo / 86th st photo, they are all connected and scammers alike."

"While the price was attractive ($193 for a Panasonic Lumix DMC-FX500), things quickly turned disappointing with CameraAddict.com

First, nothing comes with the camera — no battery, no charger, no cables — nothing that would regularly come with the camera as sold by everyone else. Okay, so some of the savings goes to the extras. Camera Addict wants a premium price for these items. Big surprise! So I opted to order a battery charger, batteries (with much higher capacity by the way), memory cards and stuff elsewhere.

I phoned first to verify the item was in stock. I was assured it was. My order went through the website without a hitch. The next day I get an e-mail requesting I call. I thought there was a problem with my credit card. Nope, they wanted to know why I didn't order a battery, charger, and so forth. Told them I didn't want them and was assured my order would be going out the next day.

The next day I receive another e-mail stating that the item was backordered (no further details, just backordered). I inquired and was told that it would be 4-6 weeks. Odd for an "in stock" item. I called and was told it would be 2-3 weeks "would I like to cancel?"

Caveat emptor! Clearly they didn't want to sell me "just" the camera. Hey, they set the price and policy. I'm going to have my friend Tony Cuomo look into this. You will also find that they also have a couple of other web-fronts. That is, they do business under different names.

Take your business elsewhere. After adding up the bottom line — and lack of service — you can do much better elsewhere. I did!"

"They had the lowest price but thats because the digital camera was going to come without a battery. The shipping was free but the handling was about 10% (about $30). I cancelled my order because the price of the camera was going to be about twice what they were advertising it for. No wonder it was so cheap at first."

"I had read many reviews here but the price was so good I tried anyway. (This is for Garmin Nuvi 760) Everything you read on these reviews is true. I placed order on 27th. It took 3 days for them to contact me. Then they tried to sell me the AC adapter. I said I was all set, had one. Then they tried to sell me "updated 2008 maps".I told them Garmin has all 2008 maps on their products per their web site. They said no I said thats okay Im all set. Then he said, here it comes wait for it..."would you like the American GPS??" I said cancel my order. He said do you know this sells at Best But for 699.? (for the record Walmart has it now for 378.54 no shipping charge if you do site to store option. So that was just another bogus inflation. I said I dont care what it sells for. Then he got a little rude. I asked him to stop interupting. Explained that I would personally not spend 699 on a GPS. The only reason I was getting the 760 is due to their price. He said they would issue a credit. I immediately called my CC co. and filed a complaint. They then told me the charge had never been made or applied by them. However it still may be since I had authorized it. I will be notified if it is charged though. This Co. is fraudgilent. I printed the whole ad and order pages. NOWHERE does it state you are buying A Japanese model. I dont believe they have a Japanese model. They simply have no intention of selling the American product at the advertised price. Therefore if they cannot get you to puff the price with add ons they are not going to sell it to you. Can you say SCAM??? Very dishonest. Amazing they are in buisness."

"I wish I had read the reviews before I bought. Most of the complaints are valid.After ordering the company wouldn't ship until I spoke to a salesperson who told me the item I ordered had a very short term battery and the instructions were in Japanese. For another $80.+ pluas I could get the same camera with a better battery and English instructions! The camera actually has four instruction booklets all in different languages. The final price with an additional 3 year service contract was decent but not great. I only have to hope the service contract is valid and that servicing will be less stressful than buying!!! BUYER BEWARE!!!"

"Camera Addict is the worst online retailer that I have ever dealt with and I strongly suggest the no one ever buys from this location.
Here is why:
I was searching the internet for a GPS device and I found a great price on a Tom Tom Go 730 so I did an online order with Camera Addict. After placing the order, Camera Addict emailed me back to confirm the order before they will ship so I called back the next morning to confirm I and even requested overnight shipping. When I spoke to the first sales guy he talked about warranty and HE said the unit only had a 90 day warranty (Lie #1 - There is a 1 Year Parts and Labor Warranty on this Tom Tom Go product). I wanted to make sure that they could service the device so I asked if they were an Authorized Retailer of Tom Tom products and he said they were (Lie #2 - I just checked the Authorized Retailer list on the Tom Tom site and they are not on it). I said to go ahead and give me a 2 Year for $39.99 since I was unaware of the above info at the time of order. He then tried to upsell me on the maps stating that it just had the 2007 USA maps and the only way to get 2008 was to pay for their upgrade (Lie #3). I should have known at this point to cancel my order since Tom Tom Go has map share which allows for FREE upgrades but since they had so many good grades listed under their name from happy customers, I decided to move forward. At this point, I really believe that those are all falsified ratings reports by their sales people. Back to business on my experience. After declining the map upgrade, I was given a total which was $30 more than I agreed to spend. After receiving the total I asked for the person to explain and he said that the warranty was an additional $30 to cover lost and stolen products. He never said a word that the warranty changed from $40 to $70 in 30 seconds and tried to slip it by me. I said to go ahead and cancel the warranty and just overnight the Tom Tom Go. Before finalizing the deal, he promised that the product would be sent overnight and I would get it tomorrow (Lie #4 - All on one phone call). When it got to early evening and I did not get a confirmation email on my shipment, I decided to call in and check on the order. I finally got through to someone and that new person (who sounded like my original sales person) said that it did not ship because I ordered the wrong unit. I asked what he meant and he said that I ordered the device that had European Maps and not the device that had US Maps. He said that I needed to spend an additional $50 or I would get the wrong unit. I looked on their site 10 times and there is only 1 unit listed for the Tom Tom Go 730 and nothing in the description says that it is European Maps. This is called Bait & Switch, plain and simple and it is the the absolute worst way to do business. I immediately asked them to cancel my order and for the person to get me a manager so I could complain. The person I spoke with sent me to a Voice Mail for the person that I spoke to in the morning. I thought I would let it rest but I did want to speak to one of their managers so I called back in this morning and requested to speak to a manager again. The first person I spoke to (he sounded like the sales person from yesterday evening) said he was a manager and asked how he could help. I told him the issues and he flatly denied any wrong doing and said that he could not help me. He then transferred me to another Voice Mail.
Unless you are looking for a bad experience, do not do business with Camera Addicts."

"I complained to the Better Business Bureau this week about this, this... internet game site, if you will. If the B.B.B. try to make Cameraaddict better, they are going to have their hands full. Cameraaddict seems to not show any signs of slowing down, and if they are tripped up, they will change names again."