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Verified
1/5

2008-06-02

""In Stock" means out of stock
Sales people are too busy to talk, expect long waits & rude upsales.
Each web order requires you to call to listen to a sales guy. Forget about fast, the call alone takes days. Save your time & money, go anywhere else.
"

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Verified
1/5

2008-05-30

"Bait and Switch. I sure wish I had read these reviews before deal with this company. They called and asked me to buy all the bells and whistles for a Kodak z812. I declined to buy anything else and they pulled the old "You ordered the Japanese model and the American model will be $55 more. I cancelled my order and went online. It was on sale for 170 when I ordered. Now it's 218. DO NOT DEAL WITH CAMERA ADDICT!!!! THEY NEED TO GET FLAMED EVERYWHERE"

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Verified
1/5

2008-05-30

"I ordered a camcorder from Camera Addict and received the dreaded confirmation e-mail. They were trying to upsell. After being placed on hold three times, when I did not want to buy anythig extra, the salesman rudely said have a nice day and hung up. I then called back, because I wanted to know if this was in stock, (I have been trying to buy this from others and it was'nt in stock.), The salesman said that yes it was in stock, and there weren't any problems with the order.
When I asked him when it would ship, he said tomorrow providing there weren't any problems. I asked what he mean't by that, and his response was" We ship out the orders with the most profit first, the rest go on backorder. I the asked him if it was the US model and he said that it was a foreign model with the instructions in Japanese, but it had a one year us warranty, which I don't beleive was true.
Sure enough, the next day I received an e-mil from them placing my order on backorder, giving me the option of cancelling. I tried to clear my credit card info form their website, but could not. That really worries me. I wished I would have seen these reviews beforehand. BUYERS BEWARE!
"

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1/5

2008-05-30

"I placed an order for a Canon G9 on cameraaddict.com. I received an email saying I had to call & confirm the order. That's when I was told that this camera did not have a US warranty. If I wanted that, it would be $130 more! That was after he tried to get me to buy another battery - "it will only last 15-20 minutes." I cancelled my order and notified Canon USA! "

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5/5

2008-05-29

"Camera Addict is the worst on-line retailer I have ever dealt with.

I ordered a Canon Powershot SD750 on line for what looked like a good price. The next day I got a call from a Camera Addict sales person saying they needed to confirm the sale.

Well, this is where the bullcrap started. They guy told me the free shipping required paying 19$ in insurance charges.

Then he told me the Canon battery that comes with the camera would last only 20 minutes of actual picture taking, and told me for 39$ he would sell me a "4 hour" battery.

Then he told me I could get a parts and labor warranty for 14$ a year.

Then he said he could sell me a package deal that included the "4 hour battery" a 1GB high speed memory card, a screen protector, a camera case, and table top tripod, plus the 1 year parts and labor warranty for what seemed like a pretty good price.

So here is the truth about what Camera Addict sold me. The supposed "4 hour battery" is less powerful than the battery that comes with the camera. The 1 year parts and labor warranty only covers 90 days of labor (the same as the original Canon warranty). The screen protector is a universal laminar stick-on product that didn't even come close to fitting the camera lcd.

Overall - Camera Addict is a bunch of NYC clowns.
Don't buy anything from this company, they are lying ripoff artists.

Last but not least, they want to charge a MINIMUM of a 5% restocking fee for selling a bunch of lies.

TOTAL LIES AND A BUNCH OF CLOWNS. DON'T BUY ANYTHING FROM Camera Addicts.
"

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1/5

2008-05-29

"Avoid!
They tried to sell me the extra battery, and then told me the camera was Japanese and I could get a US model for an extra $100.
These people should not be in business. What a scam.
"

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Verified
1/5

2008-05-28

"DO NOT EVEN TRY...... This company violates so many business laws, its unbelievable. Why hasn't a class action lawsuit been filed against these people? I am concerned that these Con artists now have my Credit card info. They are true shysters... (Any positive reviews HAD to be written by the company itself.)"

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1/5

2008-05-27

"I had an AWFUL experience with this seller (oddly given a rating of "5-stars" according to lowpricedigital.com -- I don't see how they could have a 5-star rating given all their poor reviews I have since read on this site). I only wish I had known about ResellerRatings.com BEFORE I placed my order with Camera Addict.

Anyway, I ordered a Canon Powershot SD850 IS digital camera for $160 through the Camera Addict website yesterday, thinking this was a very good deal. I gave them my credit card and got confirmation that the order went through. Today, I got a strange e-mail from Camera Addict telling me that in order for them to "process my order", I had to phone them. I have never received an e-mail request like this before from ANY other companies I have purchased from online. So, I was puzzled. However, I called them and immediately, the guy at Camera Addict tried to sell me some extra batteries to go with the camera. I told him "no". I wanted to test out the camera first. He persisted and I still told him "no". Then, he told me that the camera I ordered is NOT a USA model, but a "grey" or European model. What? I told him that information did not appear anywhere on their web page for this product. He still insisted it did. Then, he told me I could purchase the USA model for $236. I immediately told him to just cancel my order altogether. He agreed and we ended the call.

I then went right to the Camera Addict website and checked the information on my camera again. That page still did not say anywhere that this model is NOT a USA model. I even looked under the lengthy Specifications list. Not being a USA model, however, it would, no doubt, not be under USA warranty -- not good.

In addition, I checked on the "USA" model which the Camera Addict guy said was selling for $236 and guess what? It was REFURBISHED! He never mentioned THAT! I called the guy back to ask him about this and he denied that it was refrubished. "Well, it said so right on your website: 'This Product is Refurbished'", I told him. I also told him I double checked on my model and it still says NOTHING about it being a European version. I told him that his company should change this on their website because others like me will think they are getting one thing, only to find out they are really getting another. Worse yet, they might be baited into purchasing more items or a more expensive model over the phone as this guy tried to do with me. All the guy finally said was "OK". Right.

At least I just got a confirmation e-mail from Camera Addict saying they have cancelled my order. Now, I'll just have to make sure I don't get charged anyway. You never know....

I will NEVER use Camera Addict again. I wrote to lowpricedigital.com and told them I would HIGHLY recommend that they REMOVE them from their list of 5-star dealers -- or better yet, COMPLETELY remove them from their website altogether. We will see if that website decides to heed my warning. I hope the rest of you who read this review will avoid Camera Addict. I know their low prices are tempting, but they are just bait. You will be better off paying a little more for a product from a REPUTABLE dealer or store that won't bring you a lot of headaches and time-consuming trouble in the end!
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1/5

2008-05-27

"AVOID THIS SELLER! They're very dishonest and just terrible: I was suckered into ordering by their price. Then they called and tried to sell me a replacement battery claiming that the one that comes with the camera lasts for 20mins (Canon says it lasts for 210 minutes, and in fact I have another Canon camera that uses that battery and it does last for a long time.) Then they told me to buy an extended warranty saying that the camera comes with a 90 day warranty (Canon states that the warrant is for 1 year). Then they told me that I bought an imported version of the camera and that all of the interface was in Japanese and that I had to spend another $50 for an English model. At this point, I cancelled my order. "

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Verified
1/5

2008-05-25

"After I placed my order, I received an e-mail to call them. I was told that the camera had a battery that lasted only 20 minutes, and I should buy a better one for extra payment. My daughter has this camera over a year, with no battery problem, so lucky me, I cancelled. I am glad I did, I will avoid places like this in the future. A well-known store reccommended this site. Caveat emptor!"

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Verified
1/5

2008-05-23

"These people are absolute CROOKS.
I ordered a Canon 450D/xSi DSLR camera for $799.00.
They sent a Japanese version "KISS X20" and hit my credit card for $1266.00.
The camera they sent is NOT for RESALE and NOT to be distributed in the USA according to Canon HQ.
It could not be registered, has no warranty, and can not be serviced.
Camera Addict got real @#$@#$^3 over the phone.

I finally got a partial refund by going through my credit card people.

DON'T EVEN THINK OF TRYING TO DO BUSINESS WITH "CAMERA ADDICT".
"

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Verified
1/5

2008-05-23

"I thank my lucky stars I was able to cancel my order before I got any deeper. I refused the upsell so my item was suddenly back-ordered. Got what I wanted at a realistic price from a reputable company. DON'T FALL FOR THIS SCAM!
My lesson: Don't drink margaritas and order from the cheapest site on the internet. If the deal seems unbelieveable...
"

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1/5

2008-05-23

"The great price and free shipping drew me in. After I received a voicemail and email asking me to call and confirm my order, I figured the company had great customer service b/c they wanted to ensure their customer gets their order quickly.
The guy I talked to from the company was extremely rude. After confirming my mailing address he then offered me to buy the additional batteries and chargers. After I kindly declined he then said the camera I ordered is a Japanese version and to get the american version (which everything will be in english) will cost me an additional $80. I told him their website does not state anywhere that the camera was a Japanese version as I am looking at the website and description of the camera as we speak! He claimed that while I was placing the order on the website somewhere on there states that it is a Japanese version. I asked him WHERE on the website exactly b/c I do not see it! He said he was not familiar with the website. Well HELLO!?!?! I then asked to speak to someone in regards to the website and he told I would have to call the company directly b/c he works at a call center and deals with over 30 different companies! The he asked me, "Do you want it or not? If not, cancel the order." I told him to cancel the order cuz I wanted nothing to do with them.

I called my credit card company and advised them however I will have to keep a look out on my statements.

I wished I would of come across this site before I made the purchase. It seems they only want to get people's credit card info. :( Freaken scammers! I just wished someone would do something about companies like this one.
"

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Verified
1/5

2008-05-22

"ABSOLUTE CON ARTISTS!!! Do NOT buy from this company. I only wish I had read these reviews before I did. I purchased a Garmin Zumo 450 from this lousy company and got the same bull***t that others have complained about. They claimed that I had to buy a memory card or the unit wouldn't work. I spent another $125 and got a memory card that I could have purchased at Kmart for $20.00! The worst part is the unit stopped working after 24 hours. I tried to call to complain but whenever a live person actually picked up the phone they hung up as soon as I said I had a problem. I guess they only talk to you when they want to chisel more money out of you. I returned the unit within their 15 day policy but now they claim that since I didn't get their return authorization they won't accept it. They further claim that they don't care that the unit doesn't work, I need to take that up with the manufacturer. Check out Bizrate.com, they have 100% negative rating. STAY AWAY FROM THIS TOTALLY DISHONEST COMPANY!!!!!! "

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Verified
1/5

2008-05-22

"RIP OFF! They advertise low prices then make you call to confirm the order and then start tying to sell you other things, often lying about the camera's features. I am convinced that once I told them I categorically did not want to buy anything else they got obnoxious until I cancelled my order. I think they sell at a loss to get the calls to try to sell you more. I am also convinced that if I had not cancelled my order the item would have mysteriously all of a sudden been out of stock because they did not want to sell it at a loss without generating the sale of other items. Since this experience I have read about the same thing happening to others"

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