"I went ShopCartUSA.com, which is a shopping price search engine. Camera Addict was listed with all these rave reviews. They are all BOGUS!!! After ordering I got a guy that told me everything was in order, except would I like a battery? Okay... add that on for $79, then it only comes with a 90 day warranty. Well, the ShopCartUSA website states:
• Lowest Legitimate Price!
• New w/1 yr USA Warranty!

The above was cut and pasted directly from that site. The salesman at ext. 262 then called my brother that is the main card holder on the account, (I am an authorized user with my own card, with my name on it), he called him and asked him about the order. I told the guy I talked with my brother but it was actually my brothers wife and she didn't want it now... It was to be a present. So the salesman ruined that. So this is a company not honest. The reviews on ShopCartUSA are bogus, the info on that website for the warranty are bogus, and Camera Addict was not being honest about their reviews listed on other shopping sites. The price is actually MORE than if you shop at recognized sites like Newegg, BuyDig, Twister, Buy.com, TheNerds.net, zipzoomfly.com, Amazon, etc. Also the salesman was VERY VERY RUDE!!! Warn everyone about these people, Camera Addict."

"This outfit has no intention of ever delivering your merchandise at the advertised price unless you buy whatever they offer you, at outrageous prices, during the telephone call. If you don't buy, your order will be placed on "back order" and they will make you wait for weeks until you have no choice but to cancel. "

"Ordered camera based on price, received email to "process order" called and received hard sell to buy accessories, declined, received email saying order was backordered. Cancelled order after several non responsive emails to Customer service."

"Bait and switch!! Low price on items then they send and email telling you to call them to verify the order. When you call they try and tell you that you need other items to make it work. Wrong! When you don't buy other items at inflated prices they send you another email telling you the item is back ordered 4-6 weeks even though it was "in stock" when you ordered it on the net. Very dishonest people at Camera Addict. Do not buy unless you want the "runaround"."

"I purchased a Samsung 58" plasma tv. I was "sold" a "white gloves delivery" and extended warranty supposedly good at Best Buy. The delivery took nearly 3 weeks and was dropped off at my door in a box. The driver said he was the 3rd freight company to handle the tv and had no such thing as "white gloves delivery". I have called Camera Addict three times and left messages each time. I have emailed them twice. After ten days, I have had zero response. I finally called my credit card company and disputed the billing. I am very negative toward this company. Buyer beware!"

"STAY AWAY!! I ordered an Olympus E-510 DSLR camera. Cameraaddict.com listed it for $200.00 less than amazon so I decided to give them a shot. But then when I called to confirm my order, a very pushy and rude guy informed me that I had actually purchased the JAPANESE version of the camera and if I wanted the American version, it would cost $200 more. I told him to cancel my order. He refused. I repeated my request. He continued three more times to get me to change my mind. Now, I respect the hard-sell. This was WAY over the top. Not only was there NO mention of the Japanese vs. American option on the website (I rechecked), but this was just blatant false advertising. Since the guy just hung up on me (no cancellation order number), I called my bank immediately and put a hold on my account and cancelled my debit card. Further, I filled out an online complaint with my State Attorney General's Office detailing my interaction."

"Typical bait and switch. They advertised $210.00 for the Panasonic TZ5 with USA Warranty. Two days after my order, I got one of those phony "call to verify your order" emails. After waiting on hold for 10 minutes, I was told if I wanted a camera with English instead of Japanese menus, it would cost $299. This is a disgusting sales practice and I would never shop there again."

"Well I very cautiously ordered a camera from Camera Addict. I always check reviews when available before ordering anything online from hotels to games to electronics. I wanted to get a camera and I found one listed in a Best Buy flyer that had a lot of great reviews. The cost of the Nikon D40 was around $500 (http://www.bestbuy.com/site/olspage.jsp?skuId=8139169&st=nikon+d40&lp=5&type=product&cp=1&id=1158323379076). I searched the web to see how that price compared. I found the same camera at Camera Addict for $346 (http://www.cameraaddict.com/viewproduct.aspx?id=3616605#ps). That was quite a big difference which made me even more cautious. I read the countless negative reviews about the merchant and found a few positive ones. I inspected closely that what is included was the same and that this one wasn't refurbished (which I didn't see anywhere that said it was). So it appears we're comparing similar cameras and options. I decided to go ahead and purchase it. In the comments field, I put in a comment that said I know exactly what I want so don't bother calling me. Just process the order. Since I was saving about $150 I decided to go ahead and order the camera case, a DVD on how to use it and 1 GB memory card. I didn't order a battery from them as I could get one cheaper from www.shopxtreme.com. I ordered the camera on Sunday night and needed it by this weekend for an upcoming family trip so I paid for 2 day shipping too.

Well as everyone said would happen I received a call from them on Monday to 'confirm my order'. First they emailed me to call them but I didn't call so by afternoon they called me. They did confirm all I ordered. They did point out that I had the wrong memory card so I swapped it out with another card. It did cost about $25 more and I know nothing about these cards so I trusted he knew what he was talking about. What bothered me was that it was listed in the accessories section under that camera.

They noticed I didn't get a battery and of course tried to sell me one. I said I bought one somewhere else. They confirmed I wanted 2 day shipping and gave me an updated total. They did add 6% insurance to the total which I didn't see listed anywhere on their website. My total for the camera with the memory, case, dvd, 2 day shipping, and insurance was $526.53. If I would have purchased the camera alone at Best Buy I would have paid $500 plus sales tax of $35. So I’m very happy with the savings.

Well I received the items as promised yesterday. Everything looked good and packaged nicely. I have absolutely no problem with this company and will shop them again when I purchase a camcorder later this year (if they're the cheapest that is).

One other thought. Some complaints revolve around having to speak with a sales rep before an order is processed. I agree that does bother me since you want to be able to place an order via the web and be done with it - simply wait for it to arrive. But if I need to speak with someone in order to get a big savings on an electronics device, I'll do it especially if they really did point out I had ordered a wrong accessory for the camera. Sure they'll try to sell you accessories but that's sales and upselling. You ever go to McDonalds and get asked if you want to supersize your order? Did you ever get the soundproofing added to your new car? I work in sales and that's a normal process of a good salesman and can't fault them for trying to sell you additional accessories or maybe talk to you about the benefits of a better model. What I'd suggest is do all your research before you purchase with them or anyone and know exactly what you want and need. Then you can’t be influenced or 'bothered' into buying something else. If they're truly doing a bait and switch, then that would be of concern but I was very happy with my experience with them.

Brian Pick
www.PicksPokerTables.com

PS: First impressions of the Nikon D40 are very good too.

"

"I tried ordering a GPS unit that was advertised and brand new with USA warranty; same story, they emailed me and tried selling me a USA unit, with USA maps (!) then when I refused, I received a email saying it was on back order. I have since contacted AMEX and had a new card issued. Stay away from this company, it is being run by Muslim people."

"Bait and Switch time!! I placed an order for a Samsung 32" TV with Camera Addict. I received an email the next day to call them to proceed with my order. Once I called I was told the TV does not come with a stand. (Odd, I downloaded the TV Instruction PDF directly from Samsung, and the TV includes a stand). I was informed that Samsung was offering a $100 rebate on the stand, and it would cost only $129, with rebate.. Hmm. Jeesh.. I said no thanks and cancelled the order. Received an email with the cancellation, and will be sure to check for charges on the card. Hard to believe that ANY company would want to insult their customers like this. How could this seller stay in business? Wish I had found Resellers Ratings BEFORE I attempted a purchase with Camera Addict!!"

"BEWARE OF THIS OUTFIT!!!!!!!!!!!!

Bait and switch going on with my order. Ordered product online in smooth transaction, but was directed to call store to confirm.

When I called, I had to endure a heavy barrage of cross-sell to products I had no need for. Then, the salesperson told me that the GPS product I had ordered (whose standard setup includes only North American maps) was a Japanese model, with only Japanese manual and instructions and outdated maps. For a mere $150 more, they would happily give me the current maps ro for $250 more an actual to-be-sold-in-the-US model.

BEWARE OF THIS OUTFIT!!!!!!!!!!!"

"Absolutely the worst experience with an internet merchant in all of my years of buying electronics. I wish I had checked this site before I ordered from them. First I ordered a receiver that was quoted at $965. I got an email to call them to complete the purchase. At that time I was told that the product quoted was direct ship from Japan and would not carry a U.S. warantee. There was no mention of this on their ad copy or during the order process. I was offered the U.S. product for $250 more. Sinced this was relativelt close to other quotes I told them to ship me the U.S. product. Total charge dhould have been a little over $1200. That included tax and shipping. I checked with my credit card company and found I was charges a little over $1300. I still have no explanation of what the other $100 was for. Checking their web site their terms do not allow return after shipment of electronics.
This is the type of merchant that people warn you about. I recommend that no one use them for any pruchase even if it is substantially less than other quotes. It appears there is no way to determine if what they advertise is new, used, foreign manufacture, with or without warantee. It also appears that they use the age old bait and switch sales technique. There are far more honest merchants that sell the same goods on the net and anyone considering this merchant should, in my opinion, buy from someone else even if it costs more. The sooner they go out of business the better off we will all be!"

"the worst..should be shut down
ordered a just released GPS which they were selling with outdated maps. Told me if I wanted 2008 maps(which is what the unit comes with from the manufacturer) I would have to pay extra.
I canceled the order, and sent letters of complaint to the BBO, NYC consumer affairs and GArmin"

"I felt compelled to share my (almost) online purchase story with you:

Dealer: Camera Addict

Website: http://www.cameraaddict.com/

Product attempting to purchase: http://www.cameraaddict.com/viewproduct.aspx?id=3710502

I ordered a Canon PowerShot G9 for $283 online and was emailed to contact them to complete my order.

The rep tried to sell me a battery & charger all of which were WAY OVER PRICED and should have been included, but not from this dealer. I declined stating I would use my accessories from my G7 knowing I could get them at a more reasonable price locally. The rep then proceeded to tell me this camera was a Japanese version and the display was in Japanese and would this be an issue? NO WHERE WAS THIS STATED IN THE AD. He then proceeded to tell me the American version was $175 more @ $459. I told him to put the order on hold. I then called the store acting like a new customer and spoke to sales; the rep told me there were 2 versions the Japanese version and the US version. The US version was $116 more at $399 ok you got me. I called the original number back and told him the sales rep I would take it for what the sales rep quoted me $399 he said no it was $459. I canceled the order and will be contacting the state of NY regarding “bait and switch” as well as Canon and Consumer Protection.

DO NOT PURCHASE FROM THIS VENDOR!!!! "

"I placed order totaling $1,688 - 2 lenses and flashlight. I found a message and email asking to call "***-***-**** Extension 277, in order for us to proceed and process your order". After I called i found out that the total is $2,180.18. Difference of $492.18. When I asked why the difference they said the priceing is for Japanese lenses which they can not deliver.
Camera Addict is a ripoff."