ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-01-05

"I have placed numerous orders with Campmor and have never been disappointed. Online ordering is simple, the selection is outstanding, and the prices are about as low as you will find. Shipping is always prompt and every order has been correct. I will continue to shop Campmor."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-19

"I feel I can't forgive myself if I don't write a review for campmor.com.

Ordered two pairs of Columbia boots from Campmor and another seller. Campmor's is defective. It took no effort to exchange them. Super fast shipping! Great service!

BUT!!! I found shipped a wrong boot which is from the other seller to them! So the remaining are different sizes! Called Campmor and again, they shipped me back the boot as quikly as usual.

Campmor ROCKS!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2009-03-22

"I don't read all those reviews because I'm usually don't trust them but if you're more of an idealist than I am and are really going to read this, here's my opinion of the store.

They almost always have the best price, they ship fast, they don't inflate shipping rates, the site is easy to search - dang, it's one of my favourite stores along with maybe Dealextreme, Ediscountbike (their warranty rocks big time!!) and of course Mountain High Cyclery.

Buying from Campmor always feels warm and safe. I just hope my own clients (I do written translations) feel at least 60% the same I feel about Campmor.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-01-27

"Oh my God THE MOST AMAZING CUSTOMER SERVICE OF ALL INTERNET STORES I HAVE EVER BOUGHT FROM IN ALL MY CONSUMER HISTORY- MANY YEARS. Free shipping for exchange items and additional order; easy, trackable returns; QUALITY ITEMS; AMAZING SALES; THE MOST RESPECTABLE CUSTOMER SERVICE SKILLS WHEN I CALLED- AN ABSOLUTE GEM OF A STORE. WILL DEF BUY AGAIN!!! Keep it up!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-01-12

"This is also a wonderful site to browse through for your camping needs. They offer decently priced products all in one place. My order went by with no problems at all. They have a good variety, but remember to review any products you buy. What I liked best was they kept me informed of my order. I was immediately notified about my order coming in as two shipments. Their shipment was punctual, it took about one day to get my items shipped out. This site makes a wonderful compliment to SunnySports.com "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-09-24

"Had an outstanding order with Campmor. Had a good deal on a jacket and it got here a day earlier than UPS quoted. I have ordered with Campmor at other times as well and received very good service then as well. Lots of good merchandise with excellent service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-08-07

"Good inventory; great service; ok prices"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-04-29

"I placed an order with this company late in the day on Monday. The order shipped very promptly and was delivered on Thursday! No complaints at all. I would recommend purchasing from Campmor."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-04-25

"I bought a pair of sunglasses from them after they were already sold out and was put on backorder. With their UPS 2-3 business day shipping they still arrived within 4-5 days. Great price, well packaged and exactly as described on the website. No complaints whatsoever."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-06-16

"I was shopping for a specific Jansport messenger bag. However, I wanted a specific color that I think they stopped making. I searched all over at tons of different sites for the color. Most sites either didn't have it or were way too expensive. I finally found exactly what I was looking for at Campmor through Google's product search. I was glad to see their excellent rating here and after buying from them, I can safely say that they live up to it.

I made my order on a Friday morning. As mentioned on their site, they shipped the same day via UPS ground from their New Jersey warehouse (I live in Indiana). Their prices were pretty good and the shipping was reasonable ($6.95). They sent two e-mails, one was an order confirmation and the other to let me know that it shipped. I got the item the very next Tuesday, probably earlier if it wasn't for the weekend. Everything was in perfect condition and I am very satisfied.

They have a huge selection of camping/outdoor products and if I ever need camping supplies, I will definitely order from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-06-08

"Ordered several pairs of Columbia pants at close out prices! Great deal! Great pants! Fast shipping! Excellent packaging! I have purchased from them several times and will continue to do so in the future. Thanks!

Update: Made a few more purchases since then. Quick shipping. Great prices. Thanks!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-08

"Extremely fast shipping, and REALLY low prices for items. Got a new backpack and they shipped it out quickly, and it was well packaged."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-01-17

"I had been looking for a Columbia Jacket that I had seen amazon.com but it was too expensive on thier site. So, I looked around sites that sell outdoor gear and came upon Campor. Well, they had the same jacket but it was on clearance and the shipping was reasonable, too.

Once the item shipped they emailed me with the tracking number and within seven days (New Jersey to California) it was on my doorstep.

Whenever I need outdoor gear or clothing I will always check campor now. They have excellent service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-08-10

"Ordered 3 pieces of High Sierra luggage from Campmor because of their VERY low price compared to other on-line stores. Shipping was prompt via UPS. One piece arrived broken -- obviously not due to packing/shipping. I repaired it rather than enduring the hassles of return. Other than the irritation of the damaged piece, this was a very good purchase experience. I did call their customer service prior to ordering on-line to check stock levels and the CSR was very friendly and helpful, telling me how many of each item that were in stock. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-07-18

"Ordered Timex Sports Watch from Campmor on Sunday, July 9, 2006, received on Thursday, July 13, 2006. No issues. The price was less than a half of what some other shops offered."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services