"I bought a few things from Canadasmotorcycle. Shipping was fast, prices were fair. The reason I stopped doing business with them is because I received many items that were obviously not 100% new. (defects, scratches, chipped paint... that made them look like they were ''refurbished'' or had already been returned in the past by someone else) While they do have great customer service for returns I still feel it's a crappy thing to do when you send to a new customer something that was already sent back before in the hope they won't notice. It's a waste of our time and please don't take customers for idiots! "
"I had te return a helmet that did not fit well on my head. They may it very easy for me to return and only charged me $7 for shipping. I will definitely purchase there again."
"These guys know what is good service ! I was able to exchange a pair of motorcycle boots that were a little too tight in about 5 minutes as their exchange process is so easy ! Great follow-up and love the fast delivery to my door ! I fond also that their price are competitive. Bought 3 times from them and each time it was flawless."
"Canada motorcycle offers best price for tires. I checked all renowned selling sites, Canda motorcycle price was way better than others + free shipping. With in 4 business days from QC to MB."
"I ordered a cruiser helmet,but made a mistake on the size.When i emailed them back to change my order,someone responded back within half hr,was very happy.The helmet came on time in perfect condition,cool slide in visor,lots padding,well worth the money,My nx purchase,chaps :)"
"I'm a first-time motorcycle owner and found a helmet I really liked at Canada's Motorcycle. I placed the order, and I did read the notice that orders take up to 4 days to process. After having received no shipping confirmation after 5 (week) days I dropped them a line inquiring about my order. They replied stating a "logistical" issue, and at my request they upgraded my shipping to "Priority" at no cost to me. It did the trick, and I received my helmet in the nick of time for my inaugural ride on my new bike. I have since placed a second order and it was shipped and received in a timely manner. I will continue to browse their site for gear that I need. Thanks CanadasMotorcycle!"
"It's always the people behind a great company. Somehow the wrong product was shipped to me, and they were very professional to turn things around. I would highly recommend Canada's Motorcycle, because the people behind get it and they care. Without the amazing Helpdesk people, I wouldn't offer 4 stars, but if your order isn't perfect, you will be happy to work with them. The website is quite good and the ordering ordering/paying process is straight forward.
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"Placed my order on Wednesday at 9pm and got the tire by 1pm on Friday! Extremely satisfied with exceptional customer service & super fast shipping!
Keep up the good work guys!
dM"
"Great service, I returned a product, and no problems at all, always great delivery time.
Thanks to be there."
"I am lucky enough to live in a city like Calgary where we have great motorcycle stores. However, sometimes I want the convenience of buying online and for that I turn to Canada's Motorcycle. The customer service has always been excellent. Pricing is usually fair (sometimes cheaper than local, sometimes not). Shipping through Canada Post is fast. I have twice had to return items to Canada's Motorcycle. I chose the wrong size once. On the other occasion, there was a warranty claim. In both cases, Canada's Motorcycle made the process easy. I just had to cover the cost of return shipping. "
"Ordered a new seat somewhat last minute and the folks at Canada Motorcycles got it to me rush in time for a road trip. Great service!"
"Thanks for the good service .I ordered my tire Sat.and it was delivered on Wed. I checked 3 bike shops and only 1 could even order it .I have 2 other bikes and when they need tires I won`t waste my time at the local bike shops I will go to Canada`s Motorcycle First. Their prices are better and they deliver. It`s hard to find good honest business to deal with today so I believe this is a company we should support so it will be here for a long time Dale"
"While it's nice to have a large store such as canadasmotorcycle.ca their customer service is not very good. They don't respond to emails and processing time on order are terrible. 4/4 orders were shipped 4-5 days after order which doesn't work in this day and age. If you don't want to wait two weeks for a 3-4 days shipment than you'll want to look elsewhere."
"Living in a small rural town, it's hard to get motorcycle parts/gear. Finding this site online helped me out big time. Fast/free shipping at good prices, I will definitely be a repeat customer. "
"Canada's Motorcycle is a great company to do business with. I ordered a pair of boots and some mounting brackets. The order was filled and shipped immediately. Unfortunately, one of the brackets was incorrectly packaged (fault of the manufacturer). I got ahold of CM Customer Service and they immediately ordered a new bracket, ensuring it would be delivered by a cut-off date I needed. It was delivered two days ahead of schedule. No hassle, no issues, just great customer service. Nice to be able to deal with a Canadian firm in Canadian dollars and not have to put up with shipping and currency exchange issues. Not my first purchase from CM and certainly not my last. Thank you."