"These guys are great! Very low prices and free shipping. You honstly can't beat them.
There customer service is also amazing. I didn't receive 2 of the tires I ordered but emailed them and they replied very fast letting me know that they were on their way. I would recommend this website to anyone looking to but atv or motorcycle parts!!

Thanks guys."

"My experience with Canada Motorcycle Customer Service was exemplary. Prompt, courteous, problem solving to successful conclusion.
When you buy here, you become someone they look after and look after well. "

"Canada's Motorcycle is an industry leader in the supply and after-sales support of motorcycle parts and accessories. Their online inventory system and responsiveness to electronic orders is second to none. You can be extremely well assured that this is a no-nonsense, no mix-up retailer with the customer's interests always 'priority one'."

"I had a dead line for a parts order and I let them know that. They said they would get the parts there a least a day before I needed them. In fact they did something on their end and I ended up with my chain, sprockets and master link 3 days earlier than I asked for! I needed the parts for an up coming trip so the install was very time sensitive. Its nice to have someone on the "other end" trying to make things work for you. Thank You."

"I bought a winch mount for my 2014 yamaha grizzly 700 EPS to mount a Superwinch Terra 25 and it did not work. The winch will not fit in the frame with this mount.
Also it points the fairlead at a 45 deg. angle towards the ground so the cable would be pulling directly against the rollers.
The cable also rubs on the mounting plate where it is cutout for the fairlead.
Just a terrible design and product.
I returned it and they charged me $7 to ship it back as well as a $15 restocking fee because there was a minor scuff on it. I should be charging them for wasting my time.
I will not be shopping on this website again."

"Excellent service and great products are available at Canada's Motorcycle. I was very impressed with the speed of delivery for items that I purchased. Seeing that I had purchased the wrong size, I followed the straight forward instructions for returning the items and reordered from the company website. Not only did the new items appear the next day but they were at my door before I had even shipped out the returned items! I will order from Canada's Motorcycle from now on for all my biker chick needs! So impressive! I'm glad that I found you! "

"Products came in earlier than expected (Friday afternoon, riding weekend :).

Well packaged, great prices, no complaints at all. I didn't have to return anything, so I have no dealings with customer service, but after reading up their return policies (and judging by how quickly my items were shipped), I'm quite confident that it would be smooth sailing.

Definitely will return for more goodies.

(Items ordered: Thor Impact Rig SE, Continental Trail Attack II rear tire)"

"I ordered a helmet online from them, waited a week for them the pick the order and deliver it. When it finally arrived, they had sent me the wrong colour. I contacted them about the screw up in the order and i now have to ship the helmet back to them for a refund on the helmet and place a new order for a helmet. They didnt seem phased or sorry for their mistake at all. Not pleased with them and dont think id ever order from them again."

"I ordered a full linkage bearing kit for my 1995 KDX 200 a few months back and it came with the wrong lower shock bearing in it. I contacted "Jonathan" at Canada's motorcycle to have it rectified and had heard nothing back by a week later about the replacement. When I contacted him again regarding the slow response to getting me the correct bearing I had paid for, he elected to cancel the replacement process from Pivot Works and suggested I should remove the rest of the already installed bearing kit and send it back for a refund! Several more emails went to customer service regarding getting the right bearing for me and they have all gone unanswered! No customer service at all from this outfit and you should not expect any! Buy from Revzilla! They are a respectable business with good customer service! I now order everything from them!"

"Beware! My experience with Canada's Motorcycle clearly demonstrates that this company offers non-existent customer service in terms of refunds and exchanges. I paid full-price for a pair of riding boots and pants (nearly $500.00). It turned out that the boots were used and broken (the return invoice was accidentally left in box). I sent five separate emails requesting help with this issue, but I was ignored each time. Canada's Motorcycle was extremely efficient until they had my money, but once that happened, my concerns didn't seem to matter any more. If you want to shop Canadian, don't use this company. Lesson learned. I'll try Revzilla next time."

"Ordered a front tire at 4:00pm, Monday and received it the following morning. Very impressed with the entire experience. Would highly recommend."

"Ordered Vance and Hines twin slash pipes for my Dyna.

On time and without even a hint of a scratch.

Great job!"

"Canadas motorcycle was able to help me find the product I needed, advise me on my various options, offer a competitive price and deliver it to me in a timely.

Very happy with the service you guys provide.

"

"I am very unsatisfied with this company. They have zero interest in customer retention and hide behind repeating claims of "no padded prices" to justify poor customer service when their web store fails the customer.

Background: I have placed 3 orders, 2 of which failed in some respect, 1 of which I asked them to cancel, and was forced to re-ask as they ignored my request. A polite mention that I would dispute with Paypal got an immediate response, at a time after their posted hours of operation...

The first failure was that their web portal connection to Interac payment failed and would not return me to the order. Instead, their system completed the order without payment. I was forced to start a ticket to cancel that order and re-do it. The item was on sale and I was offered no guarantee that I could retain the sale price if the sale ended. I did get the item in question at the sale price, luckily their customer service department did resolve the issue quickly.

The second failure was a stock issue. Their system links directly to the supplier's system, so errors in stock there transfer over. It's a common enough error. They sent me an email about it so I contacted them to see what help they might offer. The CS rep I dealt with stated they would ship the other item I ordered with free shipping (It was not of sufficiently high value to qualify for the free shipping on its own) but offered nothing with regards to the other item, which was not in stock but was allowed to be ordered regardless.

The item can still be ordered 4 days later.

After getting nothing from the CS rep, I asked to talk to a manager and was told Tammy would get in touch with me. This took 3 days. In her voicemail message she indicated for me to call, but gave no phone number or extension. The call display number did not work for contacting them.

I got a hold of Tammy, their customer service supervisor, by contacting the regular CS line and asking to be transferred. She was nice and explained their business model to me, but quickly fell short of supplying any acceptable level of customer service. Her only recourse during our phone conversation was to claim that they provide the best prices by not padding them; something she repeated 3 times in as many minutes.

When I asked why they did not guarantee sale prices in situations where a customer will miss out on a deal due to the site's/company's failure, she repeated her "padding" defence.

When I asked why they don't offer a coupon/discount code in the same situation, she repeated her "padding" defence.

I explained that this was very frustrating as it seemed they had no interest in customer retention. She said that was unfortunate.... and she repeated her "padding" defence.

I could have asked if they would consider a gift card, but I was sure she would just repeat her "padding" defence and I was sick of hearing it.

This company doesn't care about its customers, that is clear. For me, at least, they have a 66% failure rate, which is beyond horrendous! Tammy made me feel like they expected me to just accept that they will do nothing to help because they already don't pad prices, like failures in their system were ok because of that...

They do have decent prices, but I'm willing to spend a little more to deal with a company that goes the extra mile for me, and a few other companies have already, so I'll be shopping elsewhere.

As a contrast to Canadasmotorcycle.ca's service: I have dealt with Revzilla in the past, and needed to contact customer service for assistance (I did not have any issues, just needed help.) They responded very fast and almost bent over backwards to help me out. They offered to ship an item internationally at a lower rate even though the item didn't meet their minimum $-value for international orders. That's 2 policy breaks in a single conversation just to help me get 1 item, and they never once made me feel like I should just accept subpar service and be happy to do so."

"I love this site! I used them for some of my Christmas shopping last year. Shipping was free and everything came in accurately and on time. One of the shirts I bought was too small though so I had to return it. Return process was super easy too"