"I called and it only took a minute to get the salesman, His name is Cody. He was fast at finding the part I needed. I ordered the gearbox and received it the next day. It had everything I needed to install it. I had no problems putting the gearbox in the Jeep."

"Ordered the parts, got the parts, called customer service, got answers... they function like a business should. "

"I ordered a turbocharger got here in no time and turns out I didn't need it anymore give them a call and right away they help me out definitely ordering parts here again .."

"After waiting on hold for an extended amount of time I was unsuccessful in reaching someone at the customer service number.After a final attempt I was able to reach Cody who quickly resolved the reason for my call.I put in very little effort and Cody was very knowledgeable and courteous."

"When I needed help I called and was answered by a person in the USA and not a third world country. The person (Cody) gave me the solution to my problem. I was very satisfied with my experience and would recommend this company (BUYAUTOPARTS.COM) to anyone looking to find auto parts and GOOD CUSTOMER SERVICE. My experience was beyond my expectations"

"Totally spaced on returning the defective part for warranty swap and Cody took care of it straight away, lost the return label and he sent me a new return label by email immediately. Super nice and helpful"

"Cody made my life easy after I received the wrong parts. He assisted with the exchange and I was very happy"

"I was in the middle of an awful predicament and staring down HOA fines (some of you know the joy of that). In sparing all the gory details I will say this: I spoke with two other people that were very sorry and optimistic I would receive my part tomorrow...for 5 days. At my wits end I got Cody on the phone and my car was off blocks and back on the road in hours. Most importantly, the HOA was out of my hair. Cody salvaged my relationship by being a man of action, not empty words. I was fully prepared to return $1000 worth of parts on another project and never do business with the company again over a CV Axle transaction gone wrong. Cody solved my problem and restored my faith in the organization. Cody earned my gratitude and my loyalty. Give the man a raise ;-) Thanks again and God bless!"

"Had the best prices for good parts, and recieved them in great condition. I screwed up ordering my parts and had a fairly easy return/refund process. While they paid for the return shipping it did **** to have to pay a restocking fee for each individual item."

"Quick shipping, fair pricing "

"Our company has been servicing Mercedes for over 40 years. We are thrilled to find an auto shop that sells good quality parts and has great customer service. Sergio was fantastic and extremely helpful when placing the order. Cody answered all my questions on how to return a core. I look forward to doing business with Car Parts Warehouse in the future. Nita"

"I ordered brakes for my jeep from here. Great price. But I ended up getting them done at the dealership as I had to bring the vehicle in for other issues. I called and got right through to a rep named Moto and he is currently helping me to process the return."

"I blew up my supercharger. This happens on Minis. My rental car was costing $30/day so $56 to overnight it instead of 5-7 days ground was a no-brainer. I was amazed to find my 2004 SuperCharger in stock and sure enough it arrived to my mechanic the next day. I just called and my rep, Cody is sending me a mailing label so I can ship back my core for a $500 refund. It's amazing to find such a well run organization."

"Never received the parts I ordered."

"I ordered the part online and when I called about it I got all kinds of grief from your agent saying that the part could take 5 extra days your agent was rude and I will never use you again. And I cancelled the order. Gary J.Walker"