"I ordered several parts for my Ford Excursion and have been very pleased. First by the price and quality of the parts and second by the ease and quick delivery. Thank you Car Stuff. "
"handling charge of $16.61. on top of that, some rip-off scheme would actually rip you off $1.00 even when you say NO to the pop-up add. This is THE SNEAKIEST SITE I have ever came across. I only ordered because particular parts I needed couldn't be found anywhere else in a hurry. Use this site ONLY IF YOU HAVE NO OTHER CHOICE. Keep tab on unauthorized charges. I hope I will NEVER have to use this site. They have my card number. I will cancel the card and get another to protect myself."
"This is a complete and utter inner communication fiasco...I had been in communication from the beginning of the order...no confirmation emails causing me to place another order. Again no confirmation. No one knows anything. No one I spoke with has English as a first language. I communicated each day using each medium and was assured by each all was well. NO it was not.
As a customer service representative for a company based in Italy, there is no excuse for this inept system. I do this for a living. PLEASE upgrade your system!!!!! communicate with your customers!!!! do not place the blame on the customer when information was not provided!!!!"
"Ordering from Car Stuff was very simple and straight forward. Pricing was reasonable but shipping seemed high. Item arrived quickly even though shipped via UPS Ground and arrived in perfect condition."
"ordered on a saturday - got the parts on tuesday. parts were correct fit and of high quality. very pleased and will reccommend this site to friends."
"awesome. you guys sent me the right part at the right price.....I'm gonna use your services next time around no problems, I will even recommend your services to my friends"
"I will definetly deal with car stuff again. The site said it could take a 2-3 days to process the order and another 7-10 days for shipping. I had my parts in 3!! Everything came well packed and in good condition, not to mention their prices beat everybody elses! Absolutely no problems here."
"Every order I have placede has been completly satisfactory. I am still waitig for my last order a LaBra. I expect no less then perfect results as in the past."
"I was able to find exactly what I was looking for and at the price i was looking for. My favorite feature is the automd link. With that link I was able to see some problems was having with my car and the cost to fix it."
"Buick Park Avenue Rear Bumper Trim.
The trim piece is made of plastic. The fit correct. The plastic mounting clips that are molded into the trim piece are very fragile and break easily. Be sure you use 3M double sided tape for mounting. If there is an alternative make I would suggest trying the different manuf replacement part."
"My order arrived in one week and it was totally incorrect. The help/customer service desk would not send me the correct part even when I sent them email photos of their shipment with numbers and tags visible. They claimed "touch points" for refunds and perhaps in a month I would have my credit and could reorder the muffler for my customer. This was unacceptable and I contacted my credit card company and filed a stop and dispute order on the charges. Looking around the web I see where this bait and switch operation with Car-Stuff has been going on for years.
I have an account with Worldpac and if they make a shipping error, the correct part is in my bay the next day overnight. This company is fraudulent and I cannot emphasize enough to NOT do business with them. "
"Excellent replacement part for my BMW. Extra quick shipping and packaged adequately for no breakage. Highly recommend and will use again for my replacement part needs."
"Very reasonable prices. Good communication. Difficult to navigate web site. Received 5 of 6 ordered items w/ no explanation re: missing item. Had difficulty getting web site to come up, but called the regular phone number for customer service listed in the enclosed paperwork and quickly learned that the 6th part was being shipped from another warehouse and would arrive (I hope) a week later. Assuming it does I am pleased with this order. Many problems reported online with this firm did not appear to correlate with my experience. "
"I am truly dissapointed with this company. I ordered a $ 200 part to be shipped OVERNIGHT. It has been a week since my order, I still did not recieve the part. Called the customer service twice, and didnt get anything resolved.
I will not order from car-stuff again."
"Car Stuff's is one of my favorite online stores because they have great prices, fast delivery and an excellent website search engine to find just the part you need. I always check here before doing anything else. They've never let me down."