"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"User friendly website was a delight to navigate and my order was processed and received with no problems. Highly recommend!"
"We had a contractor available to install flooring on a weekend, which meant we need to purchase and pickup the flooring ASAP (on a Thursday). Regina was very helpful on the phone and I was able to call her back and speak directly to her to complete the transaction. The next day, pick up went very smoothly too. This was our first time to purchase from American Carpet Wholesalers, but it will not be our last! Thanks."
"Regina Williams has been great to work with. Communication is the best."
"After a terrible experience w/ LL Flooring following a warranty claim on a newly installed engineered wood floor, we were blessed to find American Carpet Wholesalers. We were starting from scratch, replacing brand new floors with no compensation, so we had limited budget and a very strict time schedule as LL's situation had delayed the occupancy of our home by weeks. The website showed ACW could ship the replacement flooring BY the date my installer said he would do us a favor and squish us into very long waiting list to do our replacement. I called to see about driving from Knoxville for it. Greg R. was able to secure our flooring the next day and have it shipped on day two and in our garage (driver's choice and our driveway is level) on the fourth business day. This was for $1600 less total than our local store could get it to their warehouse, requiring my husband to muscle it home. He also split up the order so long trim pieces didn't inflate the shipping cost, and shipped them for much less with a different carrier. The trim arrived the weekend before the flooring, and it was in perfect condition. The pallets of Pergo Extreme Preferred were well-protected and in fantastic condition. The installer, with 40 yrs. of experience said he's never had a 1000 sq. ft job where the end had to be cut off of only TWO boards. He said it was the Cadillac of vinyl from his experience. ACW said they would take returns of our overage if we were in their area, but we like it so much, we will save it for an eventual bathroom reno. This purchase was about the only thing that went right with a major home renovation this summer. We would definitely do business with them again."
"My husband and I chose some vinyl plank for our new home. Locally, this would have cost us about 10k, but ordering from ACW, it was about 6.2k! Lamar was helpful and provided excellent customer service. The floor I chose was actually back ordered, and Lamar called to update me when they pushed the delivery date back (it was a manufacturing issue, not an ACW issue). Delivery of the flooring was fantastic and earlier than I anticipated after that initial delay. The flooring is currently being installed and looks amazing."
"My husband and I were shopping for a new floor in our house. We found one we really liked at a local outlet but it was going to cost almost 8000 for us to do our floors. I got online google the product and American Wholesalers web page came up as having what we wanted. So we called and talked to Regina. She was able to find the floor we wanted and the best part it was only 3500 and that was with shipping and taxes. We were so excited. I can't wait for our contractor to put it down for us. I am so glad I didn't give up on the floor we liked and found your website. We were treated with kindness, and Regina is definitely a professional she answered all our questions and told us what to expect. Thank you all for having our forever floor in our home."
"My neighbor had purchased some flooring the I loved from a local vender and the vinyl flooring was just what I wanted, But she paid more then I could afford so I searched online for the same flooring and found it at American Carpet Wholesaler for a much better price. The sales person was absolutely wonderful. Fast response and and quick shipping. Everyone was great could not be happier. The flooring will be installed this week, but I expect the same good look as my neighbor. Thank you guys."
"I found your website while searching for new flooring and your selection and pricing was fantastic, very few places carry such a large selection of LVT flooring with a "tile look", after I found a couple of styles I simply emailed you and received a response from your sales person Regina almost immediately who, in turn ,sent out a couple of samples in the mail, we made our decision and called Regina back and had our order in less than 10 days delivered to our doorstep via FedEx. I should emphasize that Regina made this whole shopping experience perfect which was far from what I had expected shopping online."
"I live in TN. I called regarding a particular flooring I needed. Greg Dykes, who was very courteous, knowledgeable and informative handled my request of what I needed. He also sent updates via email on shipping."
"The best surprise is no surprise when spending $5000 online. I got what I ordered, promptly and in good condition. No complaints."
"American Carpet Wholesalers were so easy to deal with. My rep Chris was always prompt and courteous, as well as knowledgeable. I would recommend hands down."
"I couldn't find the flooring I needed no one had it and I contacted American flooring they had it and I was just amazed and I thank them I would recommend them."
"Our salesman was so nice and very cooperative with me would recommend to anyone"
"Along with many others in NW Iowa this June we received an abundance of rain and like many others our basement took in much of it. Our carpet was ruined but the vinyl plank flooring stood up beautifully even though it had about an inch of ground water on it. We immediately decided to replace all the carpeted areas, if possible, with this vinyl plank that had been laid a number of years ago. We still had some leftover pieces and the box they came in with the brand name and item number. Not many places carried enough of this flooring to fill our order, but American Carpet Wholesalers came through very promptly. Before the end of July we received our rather large order and we were pleased to see that it appears to match quite closely. Thanks for your help! "
"Everything went perfectly. My initial call was to determine if a certain flooring style was still available. Because the replacement flooring might differ slightly from the 13-year-old damaged flooring, the company offered to send me a sample to compare. It was a match and we proceeded with the order. The order was packed meticulously with no damaged pieces. I could not be more pleased and highly recommend this company and its staff from the initial phone call to final shipping. "