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Product & services pricing
4.68/5
Chance of future purchase:
4.56/5
Shipping & packaging:
4.64/5
Customer service:
4.75/5
Return/Replacement policy:
4.77/5
Featured Review


Verified
4/5

2022-02-15

Great product, poor shipping

"Product was great but was 4 days late due to shipping issues."

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Verified
5/5

2022-02-15

Awesome Value

"Tim is a very kind and helpful sales person. I ordered 3 samples, and received them in a few days. I made a selection, placed my order, and received my serged rug in great time.
I checked pricing with local area stores. I paid less than 1/2 what stores quoted.
I WILL order from them again!
"

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Verified
5/5

2022-02-15

Prompt and knowledgeable

"Greg D is always a great help. Very knowledgeable and efficient"

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Verified
5/5

2022-02-15

Vinyl Flooring

"The salesperson was great Delivery was quick. Great price compared to area stores with the same product. "

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Verified
5/5

2022-02-15

Purchased LVT via website

"I started with our LVT purchase by submitting an inquiry and heard back rather quickly from Greg via a phone call. We then discussed what I was looking for and he promptly provided a few samples to consider. After we made our decision we ordered our chosen LVT and scheduled the delivery. As we're in the process of building a new home, we needed to delay our delivery by a few weeks from our initial scheduled date and Greg was able to accommodate without question. Greg was great to work with and our flooring was delivered as requested with no issues."

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Verified
5/5

2022-02-15

Amazing service

"ACW was easy to deal with. Service and description of what to expect was exact. Our rug is great. Will recommend and use again"

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Verified
5/5

2022-02-15

Excellent turn around, fast shipping, packed well

"I was having trouble finding this exact flooring, which we've used in other parts of our house. Yeah, shipping fees weren't fun, but it was so nice being able to find the same model so I could match it up. Thanks so much for the quick shipping and having this product in stock! Will be ordering more soon!"

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Verified
5/5

2022-02-15

Outstanding buying experience!

"Needed over 2000 sq ft of flooring delivered to south Florida. Not only did you offer a great price but the purchase all the way to delivery a week later was seamless! Highly recommend!"

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Verified
5/5

2022-02-15

LVT tile

"I was more than pleased with the price and service I received from American Carpet Wholesalers. It shipped out quick and showed up nicely packaged. "

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Verified
5/5

2022-02-15

Excellent service

"The product I wanted wasn’t in stock but my rep kept me informed of the product and shipping status every step of the way"

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Verified
5/5

2022-02-15

Phone order on-site pick up

"Buying was easy with Lamar and he was always responsive with status. The warehouse staff got me loaded quickly. "

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Verified
5/5

2022-02-15

GREAT BUY AND GREAT QUALITY

"EASY TO NAVIGATE THE WEBSITE, GREAT PRICES, AND DELIVERY, AS WELL AS QUALITY."

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Verified
5/5

2022-02-01

Received samples quickly

"I've been trying around town locally trying to obtain a specific Shaw LVP. The dealers don't seem to even have the samples. American not only has stock, but sent samples out very quickly. They were sent via fed-ex at n/c. I very much appreciated that and have already referred a few friends who are also installing flooring."

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Verified
5/5

2022-01-20

Excellent experience

"Great customer services, friendly, and professional. Excellent quality flooring. I would buy from them again and refer others. Thank you!"

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Verified
5/5

2022-01-20

Great customer service

"Very knowledgeable and helpful customer service - responsive to emails. Flooring was reasonably priced, packaged and delivered well. Will definitely do business again here. "

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