"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"Very knowledgeable and helpful customer service - responsive to emails. Flooring was reasonably priced, packaged and delivered well. Will definitely do business again here. "
"Great see and great prices "
"salesperson very helpful. I hate that the prices had increased since I got the quote but I'm happy with my floors nevertheless "
"I purchased LVP flooring from American Carpet WHOLESALERS and it was a flawless experience (and I saved over $1k vs the big box store for the very same flooring). I forgot to order a couple of trim pieces and placed an order on ACW website. Within hours, I had a sales acknowledgement and a tracking number. The trim arrived two days later.
Buying flooring online, from a company that I'd never heard felt risky to me. But, I can say with 100% confidence that this company is the real deal. You'll get the product you're looking for, a fabulous price and efficient and friendly customer service! "
"I shopped online for a discontinued Shaw floor. I found 3 stores that still had inventory. American Carpet Wholesale had by far the best price, nearly half of the others. I ordered on Tuesday at noon and it arrived (in Michigan) Thursday at 2:00 pm in excellent condition. Our salesman Bobby was a joy to deal with - even if he did want Georgia to beat Michigan."
"ACW offered the best price I could find online, Ben U. was responsive through my many questions, and the execution of shipping and preparing me to receive the product was very thorough. It is clear that ACW specializes in flooring and has the process of packaging and shipping expensive and heavy product down pat. They partnered with a good carrier who communicated clearly and delivered the goods."
"Chris Jamison your sells rep was awesome to work with.
His customers service skills, professionalism and followup was on point.
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"Ben was exceptional to deal with. The pricing was excellent. Service was excellent. "
"From the customer service representative that answered every question we had about the carpet and pad to the delivery man who delivered the carpet directly to our front room, the whole process was smooth and efficient. Going through ACW saved us more than 25% versus going through our designer, for the exact same product, and we got the product four months sooner than our designer could have had it installed. We would recommend ACW to anyone looking for quality carpet at a good price."
"Every order I have processed with ACW has well exceeded my expectations. They provide fantastic order status updates and shipments are always received faster then when I used to order from a different supplier. Their selection is fantastic and I can always find what I need."
"I started a remodeling project & shopped for over a year. Price/Service are always important. Everywhere I went, pricing was outrageous, that is ‘discontinued’,’out of stock’. One year. Somehow, I ended up on American Carpet Wholesale’s website. I started talking to Greg Renz. Service was A+ & they had EVERYTHING I was interested in. Everything. The price was very reasonable but my biggest concern was that it wasn’t real. Not only did they have what I wanted, the price was perfect/ I was going to have it in a week? How Was This Possible? It happened. The transaction from Start to Finish was smooth-zero hiccups. I had it installed within a couple days. I Love It. I have a Referral list that I give to my customers & friends & posted it on Social Media to about 17,000 people. Highly Recommend a good quality, great price, great service. Deal with Greg Renz. A+ Save yourself time & just deal with them."
"I have ordered a few times with American Carpet Wholesalers and every time I received my orders in a timely manner even now when shipping seems to be taking longer. The customer services reps have been quick to respond when I have a question on the product and availability. "
"One of our local vendors was out of the flooring we needed and would not have it back in stock for months, I found the flooring here and it was delivered within a week. In these times of shipping and stock delays, this company pulled through when we needed it the most!"
"Same flooring as other places but whole lot cheaper. "
"Great from start to finish. Customer service was great. Fast shipping! Will use again!"