ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2019-01-04

Bad customer service, bad website

"I received an Amazon Fire with a Caseable case voucher for Christmas. The next day, I ordered the case and it still hasn’t shipped. I’d understand if they were just a little behind, but it looks like a lot of other voucher people are having the same problem. It’s really disappointing, because I was planning on buying more cases since the products are so unique and attractive. But they clearly aren’t prioritizing a certain group of customers and now I don’t care to give them my money. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2019-01-01

Exceptional customer service

"Initially had some technical difficulties with mailing but Sonja and Michelle in customer service I have nothing but a positive response frm Caseables."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2019-01-02

Fantastic

"I sent my own picture and it looks amazing. Only suggestion is that it would be nice if it was able to stand it vertically as well as horizontally which is how it works. Great product. Good quality."


Verified
5/5

2019-01-02

Lots of choices

"My case was easy to choose & there were a lot to choose from."


Verified
1/5

2019-01-02

Customer Service, delivery, and product are terrible

"The product feels flimsy. The flap the covers the screen slides around a good amount so don't use it if you plan to carry it in anything other then your hands unless you have a screen protector. I can see the whole thing sliding of the screen the second it gets jostle in a bag. I've had it a total of an hour now and its the color is already cracking where the cover folds over. Cannot for the life of me get it to stand up. It has the segmented cover to do so but it just doesn't work.

Checkout page went to an error page, customer service didn't respond to my email but I did get a confirmation email later that day. I got a UPS confirmation of product information, but they were still waiting on the product. After 8 days from order I get a hold of customer service to see if its delayed, it is the holiday season after all. They send a 6 sentence email, 3 of which said in no uncertain terms, that its not their fault. I let them know UPS hadn't received the product. Same kind of response back. I finally got it 22 days later, well past the estimated 4 to 8 days that they claim on their site.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-01-02

Terrific!

"My personal photo tablet cover is better than I could have imagined. It's flexibility and protection are just great. Thank you Caseable. Will always think of you for myself and gifts."


Verified
4/5

2019-01-02

Customer service

"Had a wonderful experience with customer service. This company has so many choices. The only problem was DHL which I have not received my product. Christmas season so no worries. Would highly recommend this company."


Verified
5/5

2019-01-02

Love my custom Caseable

"I was given a Amazon Fire tablet for Christmas which came with a coupon code for a free Caseable. I was able to customize my Caseable using pictures of my kitties. From custom order to delivery it was a little over a week. That is very impressive. My Amazon Fire fits perfectly in my Caseable. I have to say the Caseable works because my first time ever, I dropped my tablet. I've never dropped my previous tablets or my cell phones. I gasped when it fell but impressed everything was intact and no issues. Great case!!! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-01-02

Great!

"I was looking for a cover for my granddaughter's Fire HD 8. Caseable has a huge selection and I found the perfect one for her! She loves it and I am very happy!"


Verified
5/5

2019-01-01

GEMINI

"Just like the case ,THANKS "

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2019-01-01

Fire

"I ordered three amazon fire cases. The ordering process was quick and easy. I had chosen to put personalized pictures on the cases and they came exactly as I had requested. I even got the package reasonably soon even though there was a mail strike. I am extremely happy and would recommend caseables to anyone looking for a cover."


Verified
5/5

2019-01-01

Great quality

"Easy to order and fast arrival"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-01-01

Caseables

"I love receiving it quickly in mail. Colors are bright and case is good quality. Would definitely buy again."


Verified
5/5

2018-12-31

Great service and product--exceeded expectations

"This was delivered as indicated and an excellent product. I would definitely recommend and will shop there again.
"


Verified
5/5

2018-12-31

OUTSTANDING!!

"It is totally beautiful in color and very durable, not flimsy. Also turns into a stand for hands free viewing. You can't miss this product!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges