"Very good. I did not have much contact outside of ordering it and receiving the product but it was done in a timely manner.
"
"Very informative and courteous"
"I was very satisfied with the service I received from all the personal I talked to. They were very helpful on details of the item I ordered and on shipping it to me. "
"very efficient and professional"
" With Ingram's help I installed my A/C system for $2,100.
Better than than a average price of $4,500 from the local companies that has to pay for there warehouse and the people to answer the phones and what ever else they have to pay for.
Just find a person threw your friends with a license to install your unit on the weekend and save....Be happy like me.....
****@****"
"Hard to beat their prices. My order was shipped out of North Carolina and I had no problems with it.
Their web site states 24/7 tech support but had problems trying to contact anyone after 8 p.m. (central time)."
"My experience with Ingrams was excellent. Two separate orders, and both were shpped almost immediately. Very pleased,"
"Over all very pleased. One hiccup but quickly resolved. Thanks.
"
"I bought a Goodman 5ton 16seer split unit heat pump from Ingrams in april 2010 and the whole process was beyond satisfactory. The price was unbeatable. The staff was very helpful and professional in the purchase of this unit. I havent had any problems or concerns at all with my unit or with Ingrams Water and Air. I would and have recommended them to friends and family. I will buy from them again if the need ever arises. Paul...Texas"
"I bought a mini split unit. There was a misunderstanding about picking it up. I got a call from the owner himself and all was taken care of. I highly recommend this company. I wish all companies would work like this one does.
Larry"
"Ingrams people have always been a pleasure to work with...very friendly, knowledgeable, honest, and fair. I have recommended them to several people who have also bought systems from them."
"I purchased a 3 ton heat pump and air handler from Ingrams in July 07 and could not be happier with their service as well help with the installation. This was my first time in purchasing such a large item on the internet and then having the installation done by friend. Have not had any problems since the installation and hope to have many more service free years."
"I saved 6 thousand dollars with this purchase. I've always been a DIY'er, but putting in my own furnace was easier than I thought might be. The techs were extremely helpful in the one problem I had (misunderstood the instruction in the manual) and got it resolved on the phone. Not only di I save money on the install, but saving each month of the heat season with a much higher efficiency. Will break even in three years. Getting ready to do the AC"
"Very satisfied with my transaction. Everything went really well. Thanks."
"Could not be happier. Our new room addition is great with the .1.5 ton Split heat pump in place. It was my first time ever working with A/C. Your support was great. It was much easier than I thought. I had a professional come and do the soldering of the main lines on both the air handler and outside compressor and releasing the Freeon into the system.Other than that I did the rest with your excellent help and guidance. I would recommend you to anyone who wants to do it themselves. Thank you.
Don B."