"THIS IS THE WORST ONLINE SELLER EVER. They send me a second hand phone with an italian catalogue.(no english catalogue). When I called them, they told me to ship it back on MY EXPENSE. After shipping the phone and 2 weeks of follow up, they refunded money deducting 15% from it saying restocking. I ended up loosing $22 for their mistake...WORST ONLINE BUYING experience ever."

"Man oh man, these guys are the pits. Customer service sucks big time and best part is they don't care about customers. They want business on their terms. They are not at all customer friendly leave alone International customers.
DON'T Buy from them who knows what you will get."

"Never trust this store! I ordered an unlocked phone which did not work with the T mobile sim card.I straight away returned the phone but they refused to give me a full refund. their stupid argument was that what if it does not work with T obile!there are a bunch of other providers other than T mobile. why do they say unlocked then? I have made at leasta dozen phone calls and still not able to get my refund.
I would not recommed anybody to buy a product from this store!"

"WOULD NEVER BUY FROM HERE!!! VERY VERY UNRELIABLE!!! NEVER HAD SUCH A BAD EXPERIENCE BEFORE!!GAVE US A RUNAROUND FOR A WEEK AND EVEN THEN WERE NON-COMMITTAL ON THE DELIVERY!!!ENDED UP CANCELLING THE ORDER!! WOULD NEVER RECOMMEND TO ANYONE!!"

"I had to order a phone to send to my sister abroad. Cellhut had the right tri-band device available. I waited 20 mins. On hold and talked to a customer rep. They said I would have to wait a week before it could ship out. I finally got my product."

"DONT BUY FROM THESE GUYS! I ordered a LG Viewty (US Version)and when I got the phone the user manuals where in spanish. The biggest problem was returning the phone. They would not supply a shipping label so I had to spend an extra $9 on shipping. When the phone arrived at the cellhut warehouse through UPS I didnt get a email saying they were prosessing the return. Its been 10 days and i havent heard back from cellhut about my return."

"So disappointed!!! Ordered a case for my Samsung Nexus, but it was never sent to UPS. Have tried to contact Cellhut.com via email, but no response. Have tried calling but just sit on hold for 30 mins or "mail box is full". "

"I ordered a Nokia 3600 Slide Phone on July 14th. I was assured that the phone would be shipping out no later than July 17, 2009. I called customer service and was able to speak with a Nick at Cellhut who stated it would ship by July 20th. Thus far Cellhut has been non-responsive and rude.

I will soon be filing a BBB complaint and speaking to the NY Attorney General's Office regarding possible legal ramifications if my product does not get shipped and delivered as promised."

"I ordered Sony In-Ear Earphones. The product is nice....but I was really impressed by the service....as I got a very good deal and the product was delivered in 2-3 days with proper packing! Will shop again :)"

"I bought a reconditioned SonyEricsson phone from them. The battery doesn't seem to charge even after I left it on the charger for a day. I sent them 3 separate email messages about the problem hoping that they would get in touch with me but nothing. I called them and they were rude and told use to apply for RMA and hang up. We did apply for RMA but nothing. I guess the true sign the of a good vendor is how their customer service handles orders that have gone wrong. I will not buy from them ever again. Be warned everyone. Don't buy from them."

"Horrible experience:

I recently bought a LG ME550 Cosmo which as per the site was compatible with AT&T. It does not really look a really LG phone. Or that LG does make such lousy phones??? Signal strength is horrible even at places it should be peak.
Fine, I lived with it. Then within a month it suddenly became mute !!! I could here the other person, but he won't hear me at all as if I put the phone on mute. The customer support was also horrible. Irritating and no answer. I did not have extended warranty and it was already past a month.

And now, the phone won't even charge! Won't even switch on!!!

I am totally against Cellhut and now I feel bad about LG phones as well."

"Unlocked phones are a tricky technology, you have to match up lots of things for them to work. Cellhut helped me get my purchase, even though I wanted the latest nokia phone on the market, I could get it, so I settled for the 8800."

"!!!NEVER BUY Phones with this Company!!!!
Very bad response from this guys, I got an LG phone with extended warranty and when my battery was dying for couple of hours and i called cellhut they said that they will replace with new phone or some other phone. When i did send it after a week i get the same phone returned with no changes.when i call the company they say the tech team was correct and there was no issue but when my phone is not even getting charged. Never buy a phone with these guys its a fraud scam they sell and don't even response properly when you complain about their product."

"Never again will I look somewhere else for unlocked phones and accessories, nic helped me with my purchase and I got it in no time flat"

"No issues with this company, the shipping was speedy and the prices are better than tigerdirect according to my research. Telephone lines are spotty but otherwise okay."