"as a rule of thumb, always be aware of fake 5star reviews
I payed for what was clearly an unlock that includes my phone. "This service works for any AT&T USA / Cingular phone except for Nokia models". After receiving payment the emailed me saying they couldn't find my code, and to reply with "refund" if I wanted a refund (why wouldn't I?). I did, but no refund was issued till I filed a dispute (and escalated) with paypal 8 days later!
before the rep replies with excuses:
11/11: payed for AT&T phone unlock with full proper IMEI
11/11: they replied with "code is not available for that phone" and sudjesting that I pay for another service "Hi
Your other options is to use this service"(so they could get the code but wouldn't sell it for what they offered)
11/11: i requested a refund, they replied that it would take *24-48 hours* to process
11/13: they resent the same email saying it would take 24-48... after the 48 had passed!
11/19 paypal dispute escalated
11/20 email from cellunlock.net stating the "refund has been issued"
today is 11/20 and I'm waiting for my money..."
" This company should have someone that should take better care of customer/company communications. This can become uncomfortable for both parties."
"Great..Fast and Reliable.
I got my code for HTC sensation (Tmobile) within an hour of placing the order."
"Nervous about dropping cash on a website that there is plenty of competition for but decision vindicated! Paid with PayPal and dealt with swiftly despite me seemingly leaving out required info from the form. Received 2 MEP codes second one tried first (I do not know why I did that) and worked right away. Can’t be easy fighting for custom in what seems a saturated market but the link was found on the “crackberry” forums and I’m glad I did. Don’t let the SEO heavy pages put you off these guys are legit players in what seems to be a tricky market. Thanks for making my wife happy with her new blackberry!"
"Wow! AT&T told me my Blackberry 9810 can only be used on their network and I would never be able to unlock it. I called Cellunlock and the gentleman took the order over the phone and walked me through the unlocking. I am now using it with T-Mobile and everything is working fine! Tha k you so much for the fast service. Worth the money all the way!!!"
"Great product and service with some of the fastest turn around times in the industry; I've been looking for a solid unlock supplier for years and it seems as if I've finally found them. Even with my 10 years in the mobile industry, I've never done business with a company with such great customer service. They're there for you night and day for any questions you may have; excellent experience."
"CellUnlock has always been my go to vendor of choice for unlock codes. Their prices are great, but more importantly their customer service is outstanding. Codes are delivered fast, and in a timely manner. Once I ran into an issue and they were able to provide support over the phone after e-mail proved to be difficult.
Use them! "
"Vindictive, unprofessional, and unreliable. This merchant did not provide service within timeframe promised. I cancelled order. They did cancel the order, BUT sent me a threatening message indicating they would be "blacklisting" my phone, thus stealing my use of my personal property and rendering an expensive device completely useless. This was over a $10 USD transaction. Do not use this service for anything. They would receive zero stars if that were an option."
"This is the worst company to ever order from. I put in a order on their website on Tuesday afternoon and have not heard back from them regarding my code. I have emailed them multiple times and called and left multiple messages. WORST COMPANY EVER. NO CUSTOMER SERVICE. I was charged for the transaction and I have emailed to cancel the transaction and it has not been refunded to my account. I hate this company and will never ever order from them again."
"This is the second time I've unlocked my phone (this time a Samsung Skyrocket i727), and these people at CellUnlock.net are awesome. They sent me the code within 24 hours and it worked, unlocking my phone on the first try. They make it so easy - thanks so much"
"Great site! Unlock code for my blackberry was emailrd with 35 minutes on a Sunday! Definitely recommend. I can now use my blackberry with T-Mobile. "
"I got my unlock code well within the time expected. When I had an issue and lost my order tracking ability my inquiring email was answered within an hour, with the status and eta. Cost was about 1/4 what my provider wants for unlocking (but I had coupon) other wise it would be half.
Recommended service. Unlock work was fine worked first try."
"I have used cellunlock.net a number of times, and I have zero complaints.
Their pricing is always reasonable but better yet their customer service is second to none. No matter the time of day.
I recommend all friends and family to use them!"
"Placed my order on a Sunday and received the code within 5 minutes and it worked! I was looking for a place to leave feedback for cellunlock.net and stumbled upon this site. By the way there is a comment below that was left for cellunlock.net and the user posted the email and they didn't buy from this site so people need to make sure to leave feedback for the right company. I will be sure to recommend them to anyone I know. Supernfast delivery and worked first time!"
"Service was fast! Only took ten minutes from my payment to getting the unlock code, which worked on my phone. (Telus blackberry 9700)"