ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-07-28

"I got the phone in one day (should have ordered it earlier) and it worked great for my US business and personal calls that I had to make while in Nova Scotia. I ordered some extra minutes while away and that was a fast process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2014-07-24

"Ordered the cello mobile a month before intended trip to Europe. Sounds good so far in terms of convenience and price.
Less cumbersome than buying an unlocked phone or using carrier plan. Global communications is their business.

Cannot give 5 stars yet since have not used the service.
But so far the 4 stars seems appropriate.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-07-21

"I researches several web sites for mobile phone usage, SIM cards, mobile phone rentals. However, I kept coming back to Cello Mobile. The reviews, & testimonials were good, and from major companies that use them for business. Once I finally made the call, and asked my many questions, which were answered, and I actually was relieved of my many concerns. the Customer Service Rep, was polite, helpful, and even gave me a discount. I haven't received the rental cell phone yet, but I will post a useage review, when I return from our trip in September."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-07-18

"I recently took a trip to Europe, specifically Norway, England and France. I use'd one of cello's mobile WIFI hotspots. It worked great, there was one day when the hotspot had some technical issues which where taken care of within the hour with a simple email to cello mobile. I would recommend to anyone traveling abroad that wants to insure they have connectivity at a reasonable price. I was able to use FaceTime, iMessage, viber, Skype and any other app that needed an Internet connection to work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-07-15

"Everything worked fine, easy to use!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-07-15

"My husband and I traveled all across Ireland with Cello mobile. We received the phone several days before our trip with great instructions, and the return process was simple. When we had any questions, a Cello representative answered our questions in a courteous manner. We will definitely recommend Cello to anyone travelling overseas. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2014-07-15

"My experience with Cello Mobile was excellent. I ordered my MiFi device three days before my departure date, I was worried that I would not get in time but they had multiple shipping options and I received my device the day before my departure. Customer service was very helpful before I placed my order; they answered all the questions I had about the rental. The service in Nicaragua was great during my whole trip and even though in some rural parts, it did slow down, I have absolutely no complaints. Great company and great service. Definitely will rent again for my future travels. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-04

"My husband and I traveled out of U.S. to Panama. We were very nervous about what to do about phones.I did a lot of research and decided to rent a phone from Cello Mobile. I am so glad I did. It was such a comfort having a phone even though we did not use it much. It was reasonable to rent. I also forgot to put the charger in the box when I returned the phone. Cello Phone was so nice to work with. They are very flexible and I would certainly rent from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-03-19

"I have been a customer for two years and I am very satisfied. The customer service is excellent and the call quality really depends on the local network you are on in each country. The rates are very fair and I have no complaints. I travel the world and the phone has always worked..... "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-03-18

"Best for last minute trip
got 2 take my family of 16 ....yikes! to Dublin 6 days
it was our(my wife and i) mega epic family trip of a lifetime
My Dad (Okie) passed way while we were there
He was the father of 24 12 American 12 Irish
DOB12/12/24
8 of 12 OConnors were there 4 Funeral

Francis J. O'Connor, M.D., F.A.C.R.
December 12, 1924-March 8, 2014


Dr. Francis Joseph O’Connor (89), beloved father, grandfather, brother, renowned oncologist, naturalist, basketball aficionado, and war hero, died March 8, 2014, at St. John’s Hospice in Dublin, Ireland surrounded by family.

Irish Times OCONNOR, Dr. Francis J. (Okie), FACR, FRCSI, (Dublin and Boston) - March 8, 2014 in the loving care of all the staff at St. Johns, Merrion Road; beloved husband of Naomi Kidney and father of Robert, Jean, George, Charles, Joseph, Claire, Jane, Susan, Jo, Helen, Marianne and Michael. Very deeply regretted by Naomi s and the late Bill Kidney s children; Anthony, Barbara, Maria, Anna, Peter, Paul, Joseph, Naomi, Robert, Rachel, Louise and Isabelle, daughters-in-law, sons-in-law, grandchildren, great-grandchildren, nieces, nephews, relatives and friends. May he rest in peace. Removal tomorrow (Tuesday) morning to the Church of the Sacred Heart, Donnybrook arriving at 11.15 for Funeral Mass at 11.30and then to the Crematorium at Mount Jerome No flowers please.

fjoconnor.com

100% thumbs up
Thanks and a special thanks to Faigy she has a kind and helpful way about my numerous calls and questions!

Cello Mob International did NOT ask me to write this review.

Kind Regards

Chuck

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-02-12

"The service was great, as was the price. I took this telephone on a trip to Mexico. I made a few calls back to the USA and also received a few calls. I then checked my balance and was pleasantly surprised to see that it had barely gone down, so I still had plenty more talk time from just my initial payment before I would have to recharge.

I will definitely be using Cello Mobile again on my future international trips!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-02-06

"The service provided by Cello Mobile was unbelievable for my recent trip to Cuba. The phone was easy to order and arrived within only a couple of days. I was able to leave the U.S. knowing that my family was able to reach me if they needed to and I was able to keep in touch as well. The cell service worked perfectly the entire time I was there. Cello Mobile gave me peace of mind leaving my own cell phone at home. I would recommend this for sure and definitely would use again.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-02-03

"Great communication and delivered as promised...I highly recommend this service.

Henry Stupp
CEO, The Cherokee Group
Nasdaq: CHKE
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-16

"I was extremely satisfied with my cellomobile phone during a recent trip to the UAE. I had no problems using it at all, to call home to the USA or to call within the UAE. The last few times I have attempted to use my smartphone while traveling overseas, I have had less than satisfactory results. Will definitely use cellomobile again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-13

"Wonderful!! We will definitely use this service again. The staff are so nice and accommodating. We needed overnight service and got it. They had a 10 day rate, since that was as long as our vacation was, and it was only $19.90 per phone + 99 cents/phone for insurance + very reasonable charges per call. No sim card installation. It came already completely ready to use out of the box. Came with a charger and a converter for European outlets. Don't hesitate to use this service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A