"Phone worked wonderfully in Northern Italy. Even in the smallest little towns I had crystal clear conversations with my family in USA. I will certainly recommend (actually I did to several people on my tour group) your service. In addition, your personnel is friendly and have clear answers to questions I had when I first rented the phone. Keep doing what you are doing CELLO MOBILE!"
"Cello Mobile was great!! We rented a phone to take to Italy so we could keep in contact with families at home. It was easy to use overseas as well as easy for family to call us. Next time I travel, I will use Cello Mobile again. We have used other phones before, but none were as easy as this one."
"Cello Mobile rocks! The customer service is fantastic! I got *all* my questions answered, and they even rushed my order to me well ahead of my trip so that I could include my rental phone number in a conference directory. In Norway, both in Oslo and in remote areas further down its fjord, I had excellent service connectivity; Cello Mobile made sure that the phone and service they selected for my rental would pick up any Norwegian network to ensure the best coverage. Also, after my trip, they were very flexible about separating my personal calls/texts from my business calls/texts so that I can easily expense my business calls. I would definitely use Cello Mobile again. Can’t recommend them enough."
"Cello Mobile International provided us the best experience while travelling abroad! The ordering process was simple, fast, and the help we received was knowledgeable and professional. The phone worked great wherever we traveled and the return process was a breeze once we returned to the U.S. We will definitely recommend Cello Mobile International to our friends! Thank you Cello!!!!!"
"Very happy with the phone and service!!! This is my third time using the service. Each time they get easier to use. This time 1 phone was able to do both Phone and e-mail for me. I have an Exchange 2007 server (as part of a Windows 2008 SBS server) at my office and it supports OWA connections and was VERY easy to setup so I could not only get mail but keep it in sync with my office! Just told Blackberry to add mail account, gave my e-mail address and password and all else got setup automatically!!!...Abie takes GREAT care of me! It worked well in Florence Italy and in the Paris airport, were I was traveling... Will continue to use them as I have a need...
Jim L."
"Our Cello Mobile phone experience (for the UK)was perfect and the price was right! Further dealing with the company was simple and efficient. Thanks. Liz Martin
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"It was easy to schedule our phone online, and it arrived in plenty of time for our trip to the UK. I made an error in the initial order, and called the 800 number, and a customer service worker immediately took care of it.
The phone worked just fine in the UK. We didn't need to use it very much, but it was peace of mind to have it available.
The page of instructions about how to call within and outside the UK were not at all clear. Somebody ought to re-do that so that it makes sense to novice travelers."
"Ordering was easy and simple, price was great, had a minor question on my trip in Europe, service response was excellent.
Best part, my BlackBerry and My phone worked all over perfectly. On shore as well as on the cruise-liner. It worked better then all my friends who had phones from other companies. Would highly recommend"
"I purchased a Cello Mobile phone after researching for over a month. I made the decision based on reviews on Rick Steves and Yelp (10% discount applies if you mention them.)They also don't have any complaints from the BBB. I did not want an Estonian number and the other rival companies look like the call plans per minute were a lot more expensive because they charge for incoming calls as well as outgoing calls. Although the competitors phones may be cheaper-I think the call charges will add up to a significant amount. The phone came quickly with instructions. I haven't used it yet but got my US and UK numbers, so I can give them out before my trip. I do not think I will mind the "call-back" feature because there is no pin# to use or complicated system. Customer service was nice and answered all my questions (they do close early on Fridays EST.)I spoke to Abie several times and he was great! I got a new quad-band (locked) with a $30 credit on it. So far so good."
"The phone we rented from Cello Mobile worked great. Quality connections and no issues making calls. Very satisfied with the experience. "
"I rented this phone for a cycling trip through rural Ireland. Delivery was prompt, as promised, and the phone model was easy to use. I was impressed by the availability of cell service every where we went. Luckily we didn't need it for any unexpected emergencies, but I felt confident that we would have been able to get help if needed. It was handy to have the alarm feature as we forgot our travel clock."
"I ordered a Cello Mobile International cell phone after searching the web and finding many different companies. I thought Cello Mobile seemed the most professional with a good price. The cell phone arrived in plenty of time for my trip and worked perfectly while I had it. Unfortunately, I did lose the phone a week into my 2 week trip. I emailed customer support after hours and got an almost immediate reply. I am very impressed with their service and will use them again on my next travel. Hopefully, I won't lose the phone next time!"
"It was great having a cell phone with me in Europe that I knew wouldn't take a big bite out of my budget. The only problem was it took me a while to figure out how to make local calls. I didn't realize I was supposed to dial 00 first. Once I did, it was easy."
"Our experience was very,very positive from the first call and through-out our trip. The staff were friendly and helpful everytime we called. They were quick to respond, shipped the phone days before our trip, and the phone worked very well at our European location. They provided a fanny pack with all the necessary paperwork and charger. They were exceptional about looking for an item I thought I had left in the fanny pack and were gracious to look through the fanny packs and the packing material and get back to me in a timely manner. We were very pleased with their professionalism and great customer service! "
"Let's talk customer service first, outstanding!!! I can not name another company that responds this fast and with accurate information. They know how to do it and well.
Now cost - I did my research and I could not find any one that could beat their rates, cost of the sim cards and if you need a phone they are more than competitive.
The call quality form Italy and the UK so far has been perfect. Clear, sharp and the callers did not believe I was 4000 miles away and not just down the street.
If you need international calling this is the company you need to use to fill that need."