ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-06-06

"I found this service to be wonderful. It made it so easy to keep in touch with family at home, and also to use the phone in Paris without having to pay for calls from the hotel phone. I would definitely recommend it to anyone who is going oversees, and wants to keep in touch with family and have a cell phone that works. If I ever go oversees again, I will definitely use this service again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-26

"This service just works. From the shipping and receiving of the SIM installation in my kids cellphone to being able to reach them or in various countries while on vacation.
Price is OK. Website to track consumption is a bit rudimentary but ok. Would recommend.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-16

"I needed a cell phone for a short business trip to the UK. Found Cello Mobile on the Internet and decided to give them a try. Was a bit nervous at first with their shopping cart set up - had to give a credit card before getting a summary of charges. Went ahead and placed an order and all was ok. Cello shipped the phone promptly so I had it well in advance of my departure. The phone worked flawlessly and the return process was very simple. Would highly recommend this company and will use them again should the situation warrant."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-25

"I found your web site easily and after short comparison, your add met my needs. I asked several questions on-line and was answered quickly leading me to place an order. The device arrived several days prior to my departure for Hong Kong as I was able to make sure it worked properly and could install the apps I was seeking, which was easy. Upon arrival in Hong Kong, I simply turned on the device and went about taking pictures and sharing them social networks plus kept updated on business and personal email. Great service, priced good, device excellent. Once returned simply boxed it up and used prepaid label. I recommend Cello Mobile to any travelers. Thank you again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-20

"Great company, great service.
Easy to order, reliable phone and SIM Cards.
Will use in the future again!!!

Thank you from www.postupstand.com
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-16

"I recently purchased a phone from Cello Mobile to have international phone service for my trip to Germany. I am very impressed with the professionalism and efficiency with which my phone was handled and shipped to me. I ordered the phone only 3 days before my departure. In addition once I loaded my phone in Munich it has worked extremely well. I originally picked Cello as a result of a plain internet search. One does not always get good results with such searches. In this case I was most pleased with the entire process and am more than happy to recommend you any time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

3/5

2012-03-02

"The SIM works as advertised and appears to be adequately documented. The website design is horrible (the site works as designed - no obvious bugs). It is standard in web sales to display a final order with price before collecting the payment information. Your not adhering to this convention delayed my order by months as I was uneasy about signing a blank check. I finally called and asked about the process. The first person I talked to was unable to allay my concern as she had no clue as to the fact that your site is non-standard. The second person was better at understanding my concern and walked be through the process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-02-20

"I have to say I was delighted with the ease and practicality of my mobile phone rental with Cello Mobile. They delivered when they said they would, they answered all my questions, and the phone served me very well during my travels. Thumbs up. I will definitely use their services for my next trip."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-17

"Very impressed with the professionalism and service of this great company.

I will definitely recommend you to my friends and family.

I was thinking that the incoming calls free are a scam until I got my bill and was convinced it really is FREE!! YAY!!!

-John
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-09

"I just came home from my trip in South America and I had excellent service whereever I went.

I will definitely use your service again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-01-28

"I rented a SIm card for my blackberry in december of 2011 for ten days. I had unlimited BB data, and internet in St Barts, Barbados, Grand Turks, St croix, and St Johns, Torotola, Martinique!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-12-11

"Used Cello Mobile for my third time, cannot say enough how much I love to deal with them. Excellent rates and customer service.

KEEP IT UP!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2011-12-11

"We used a Cello phone on a recent trip to the UK and were very pleased with the reception and quality of the calls. My only caveat is that we were unaware that calls placed on the phone from the US would incur very steep roaming charges."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-11-06

"Was in the UK. 80 to 90 percent of the time I called the USA it would not connect. It was very frustrating for business . Then to make matters worse when I got the bill I was charged for the calls that didn't go thru. Here was their reply " do a call pull from our carrier, which only takes about 60 days". That is an insult after you have had terrible service. In most country's its a crime to steal peoples money for a service that was not performed! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-22

"very reasonable pricing. very clear about costs. will definitely use again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A