"The cell phone came about 6 days before I needed which was great! In Mexico it worked perfectly for everyone! I would use Cello Mobile again!!"
"Excellent service on the phones and delivered exactly as they said. Good communication from the company regarding shipping of phones. However, final billing was slow (it took a over a month)."
"From what I can tell, these phones worked perfectly in all four countries travelled throughout the trip. It was great to have a compact phone that worked without long dial strings of numbers. It was like being at homne in the states. If you want a great way to prepare for your trip without wondering where to get a phone, come here to Cellomobile.
Henry"
"I haven't left for my trip yet, but have been quite satisfied thus far with Cello Mobile. I first learned about Cello Mobile after reading very positive reviews on multiple travel sites. Compared to other mobile phone rental companies, and especially compared to my own cell phone provider, Cello Mobile is both simpler and cheaper. It was easy to guesstimate what my overall costs will be, and to choose between renting or buying a Cello Mobile phone. One item on my wish-list for Cello Mobile would be to have a table to estimate total costs based on your usage (this is what I did on my own to decide whether renting or buying was better)."
"Ordering experience:
Simple and fast. Easy to understand.
I purchased rather than rented the basic package, expecting a no-frills phone, which is what I received. The phone is a refurbished Siemens A70, circa 2005: monochrome screen, awkwardly small controls that took awhile to figure out.
Major issues:
First, when testing to see if I could text members of our group, the recipients did not receive texts. Tech support said that big carriers block overseas texts, and refunded the attempts. However, one of our party in Europe had a local cell phone, which also did not receive texts... Bottom line, the texting didn't work at all, which drove up all our costs.
Secondly, the phone worked okay when there was a strong signal. However in other areas, even when everyone else in our group had a signal and could make calls and text on the same network that I usually connected to, the phone would go into a battery draining "Network Search" mode. Needless to say this was a major frustration for me."
"The ordering and receiving of the phone was very simple and easy. And when I need to contact the customer service dept. my question was handled within minutes by a very friendly representative. However, I ended up spending more than I really wanted to with roaming fees. Also I found the phone to be a little outdated and for texting it was very difficult to type messages on since I'm now used to the "keyboard" feature on the newer phones."
"Great service from Cello last year for my England/Wales/Ireland trip! Ease of ordering through web site meant I placed my order in as little as 15 min. Great communication by Cello - Emails were sent to show when my order received, confirmed, shipped, and final billing. For as little $33, I had a phone that I could use in each country with no problem - coverage was always there with no dropped lines - even when on the train. I am off to Netherlands/Belgium/France this summer and have already ordered my Cello phone- I would reccomend them highly!"
"So far this company has seemed to be the easiest to get information from and about. I simply did a Google search and this was my 2nd site to check out and I haven't looked back since. They answered all my questions when I called them before I completed my online order. I am excited for my trip to get to utilize this company hopefully use it again someday!!"
"This is the most inexpensive way to be able to have your own international number for infrequent trips to Europe, or anywhere for that matter. The phone is always ready when I am and I pay no charges except for outgoing calls. What can be better than that? Bills are accurate and customer service is great. Almost too good to be true - but it is!"
"we received the phone a few days prior to departure. while in china, it worked fine and did not have any problem. I would recommend this to anyone. The only draw back is that you have to send it back within 72 hours of your arrival. I think this is too short for example if there was delays/cancelations in flights so you would not return in time."
"Cello Mobile has really taken the bite out of the expenses I've experienced using telephones during overseas travel. It is so nice to be able to keep in touch, listen to the conversation, and not have one eye on my wristwatch. Call clarity is good, as good as any domestic connection. There are, of course, the usual dead spots abroad as there are at home, but overall quality is excellent. Texting has been one challenge. Email has been more dependable. SMS messages were not going through in France and Italy but I'd really rather talk than text anyway."
"I did a lot of research looking for a phone to take to Spain. Cello Mobile had the best reviews and was backed by the BBB. That meant a lot to me! It worked super and I never had any problems. I also wasn't surprised at the coast! Will definitely use again when I travel abroad!"
"Very straight forward process to order. Customer service was easy to talk to and took the time to explain the basics of setting up the phone for use in Italy. Very pleased with my overall experience with Cello Mobile. I would recommend to others."
"This is my second phone I am ordering. I ordered my first phone for my daughter and was up against a time issue in getting the order to us before my daughter left for the UK for six weeks. Due to delays because of a holiday, Cello Mobile offered to ship it by overnight delivery at no extra cost for me, and we had it before heading to the airport. She has called home a few times since leaving and the phone is as clear as if she were calling from down the street. Thanks Cello Mobile - Nancy"
"Based on the information on the internet it appears that Cellomobile has a good rate and the reviews are mostly very favorable. I hope I can be more detailed after the trip"