"Phone & service worked nicely. The adaptor was the wrong one, but I had one that did fit. I would use this service again when traveling out of the country."
"Best customer service I have ever experienced, the company even shipped rush international an additional SIM card at no cost to make sure I was covered in a particular area I was spending time at where one of the French carriers had a weak signal ... again, simply put the best customer service experience ever ... I rented a BB with unlimited data and a separate phone with free incoming calls and both plans worked as promised ... I did go outside these plans and the additional expense turned out to be a bit high (all previously disclosed in the web site, so I knew), next time I will limit the use of the devices only to what the plan includes ... overall great service, highly recommend it"
"This a first in a two part review of Cello Mobile i;nternational
My first contact with them was 60 days ago to find out the best way for me to use a phone in Scotland and Ireland and the most economical. Their advice was right on the money and by far the most honest in my benefit. They were very fair in their pricing of the use of their phone and made it very easy for me to make plans. After I have used the phone and finalized my bill with them I will write part two. "
"The phone was delivered a almost a week before we left and worked as stated. No problem with using phone and reception was great. Just mailed it back on Saturday."
"We ordered a phone for our 14 year daughter to use while travelling in Italy. It has been wonderful. She has not had any problems using the phone. Service has been great. We will definitely use your phones again next year and will recommend you to family and friends."
"To whom it may concern:
Our experience with Cellomobile was excellent. They delivered the phone within one day of the request; the phone receptionist was very helpful and clear with instructions and questions.
I would recommend your company to my friends.
Gail Mahler"
"My experience was wonderful. Prompt service, telephones arrived on time and service in France was great. Everything I expected."
"Cello Mobile was helpful whenever I called. I had a few problems. I never received the manual even though I requested it several times by email. The instructions on how to use the phone were incorrect. Also, I had to call Cello Mobile several times to have the voice mail set up correctly. I would appreciate it if you would credit the calls made to Cello Mobile. Also, I paid an initial $19.00 and thought that the UPS charge was included in the initial invoice. Please get back to me about this. Beth Rabinovich"
"The phones arrived on schedule, worked as advertised in the US and in Spain. Only confusing part was the charge for $10 for using their return mailing label - I thought this was the total shipping charge, but they included another $15 charge (same as if I had filled out the label myself for free)."
"I got my phone a year ago and have used it in several parts of the world. The coverage is excellent, and the price is very affordable. I've been very happy with the customer service when I've called."
"I was very satisfied with both the service and the actual ease of using the phone overseas. This is the way to go! I needed sims cards for 4 countries and they came all loaded with the phone all charged and ready to use. The only additional step I took was to download the basic instructions and slip them into the carry bag."
"Had a great experience with this company. They overnighted me a phone, were upfront about all charges and the bill came in at the amount I thought it would be based on usage. I wasn't sure whether I would end up getting a bill with hidden fees and charges but I am happy to report they are an honest company. Will definitely use them in the future."
"Had no problems with the phone at all on my recent trip to the UK. I am NOT a techie person, but the phone worked perfectly to and from the UK and North America. I intend to use Cello Mobile again on my next trip abroad..
Thanks everyone...
"
"I had no issues with my Cello Mobile phone while traveling in Switzerland and Italy. The rates were great, and the quality of the calls was superb. I would recommend using a Cello Mobile phone to anyone who likes to travel and want to save money on there international phone bill. "
"We were disappointed with the service as the phones that were given to us to use in Europe (Germany, Paris, Luxembourg and Spain) could not receive calls at all. Not from calls from US, from within Europe, or nothing. They were, however, able to call "OUT". We got these phones while our teenagers were travelling on their own visiting friends and families in Europe. While it was frustrating for us that we could not reach out to them, so we had to call their friends and families to talk to them, we were happy to receive the daily calls from them to let us know how they were doing.
If I should ever need a phone again in Europe, I will not use Cello Mobile International. Sorry."