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5/5

2003-01-16

"Great deals on good stuff."

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5/5

2003-01-08

"Very fast service. Item came as advertised. I had to use FedEx 3 day shipping b/c they limit UPS ground to 5 pounds or less, so shipping was twice the price of the inexpensive cooler that I bought ($3.50 for cooler and $7 for shiping), but shipping cost was not inflated. I would do business with this company again."

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Customer service being trustworthy
Customer service being easy to reach
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5/5

2003-01-06

"This reseller has some parts that are next to impossible to find elsewhere - like I/O shields. Their prices are great and the service excellent. I ordered late on a Friday night, and was notified of shipment the following Monday even with all the holidays. Tracking was easy and I knew almost exactly when the package would arrive.

The packinging was done very well, and without "plastic peanuts", which was a big plus. Everything was as advertized. Will definitely buy from them again!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-12-27

"Purchased an Intel OEM motherboard for "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-12-23

"Fast Email confirmation, shipped it the same day. Everythings was as promised. Will buy from again."

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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-12-16

"Total Satisfaction. Excellent price. Order processed accurately and quickly. I even requested an additional item AFTER the order was processed and they were happy to help. Gotta love this place. TLM"

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-12-08

"The item that I ordered was in stock and shipped promptly. It arrived quickly and was wrapped securely. I couldn’t ask for better service.
"

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5/5

2002-12-05

"Excellent description, fast shipping A+."

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5/5

2002-11-30

"Web Order placed on Monday and received on Friday, even with a Holliday during this period. Cemtrix Intl. has been a rewarding experience and I will definitely buy again when I need their products.
Excellence Experience.
"

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5/5

2002-11-25

"Great product at a great price."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-11-22

"I ordered a PC modem card from this company. Product was exactly as advertised and at a GREAT price. Took only four days from the order date to arrive (CA - NY).
Very satisfied...would do business with this company in a heartbeat.
"

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Likelihood of customers making future purchases
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Overall product shipping and delivery process

5/5

2002-11-14

"I was extremely please with Centrix. I accidentally mistyped my address on the order form and didn't realize it when I placed my order. I left for work and got a call a few hours later confirming my address. At first I thought this was just a courtesy, however when I got home and checked my email I found out what had happened.

Needless to say, I was extremely greateful for Centrix's level of customer service. Many online shops would have cancelled the order and never said another word to me about it leaving me to guess what happened. Thanks to Centrix proactive approach, what could have been a pain in my side turned into a very pleasant experience. Thank you Centrix!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-10-28

"Very good. I thought it would be difficult due to the lame website"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-10-11

"Issue resolution was awesome from this seller. They sent me an advance replacement overnight to make sure I had the right motherboard on time. This is the second board I have successfully ordered from Centrix and will definately buy from them again in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-10-08

"The order was processed and sent immediately. I received the package and noted how well packed it was. The contents were exactly what I ordered and in perfect new condition.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site