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Verified
4/5

2004-01-14

"Package came on a Monday (2-day shipping does not include Saturdays. My fault for not spotting this). Other than that, all is well. There is a problem with the kbd when I have sound card installed, but I don't have time to deal with it right now. Basically, it works, and the price was good, and the goods arrived in good shape."

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N/A
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Verified
5/5

2003-12-20

"Very satisfied.The shipment was prompt.
The part was intalled and the PC is functioning well.
"

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5/5

2003-11-20

"Great service from this company in the past, and I have no concerns about getting great service today. When I received a defective board some months back, they exchanged it fast, with no problems whatsoever."

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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-11-19

"What outstanding service! I ordered two parts for computer near the end of Sept. Centrix shipped them both the day of the order, immediately. After parts arrived a day early, I might add, it was discovered that I wouldn't need the parts after all. I called was told to return them and was issued a refund, no hassles, very friendly service. I will definitely use them again"

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Pricing of products and services
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Overall product shipping and delivery process

Verified
5/5

2003-11-18

"It was my second order with Centrix International and I am very happy with it. As an International customer, it is not always easy to deal with overseas companies as International shipping and payment is somehow, complicated. But at Centrix, I always find friendly people who do their best to help me the most they can.

Of course, shipping may be high but this problem is fully compensated by the bargains one can make here. It is also a very good place to find "new old stock" computer equipment that can be a little "outdated" for IT professionnals but so valuable to private customers who want to access technology at a very low cost.

And I will probably order from Centrix again in the future.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-11-05

"delivered the product promptly as advertised. Would order from them again."

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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-10-30

"Awesome seller, I found the modem I wanted at an unbelievable price. The shipping was super fast. I bought late on a Thursday and received the modem the following Wednesday. I would definitely buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-10-25

"My order was shipped expediently and in good order. My main board works great so far."

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Overall product shipping and delivery process

Verified
5/5

2003-10-16

"Clear, simple site with upfront information.
Mostly "no surprise" and well documented.
Excellent phone customer service.
Quick shipping.
I don't understand that a company that has "international" in it's name will not ship to Canada.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
N/A
Being trustworthy
Being easy to reach
Making decisions on their own
N/A
Being knowledgeable
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
N/A
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
4/5

2003-10-14

"They have good quality parts. If you need something for an old computer this is the place to get it. I bought a modem and it had one cent of shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-10-08

"Great packaging, quickly sent, and came with the extras that I needed for the product to work. Will order from them again."

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Value the company offers
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N/A
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-09-29

"Accurate description of merchandise. All arrived quickly and functioned correctly. Would do business again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-09-28

"Centrix makes and adapter that will allow an ATX power supply to connect to the proprietary wiring on a Dell motherboard. Shipping was a little high, but product shipped same day and arrived promptly. Packaging was great. No complaints, would do business with this company again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-09-19

"Had no problems shipped fast. Good selection of items. good discription."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-09-08

"Just received my main board (A7M266-M) Fri afternoon and installed it in about an hour with set up, it works GREAT and your company saved me a lot of time and money as I tried an aftermarket board (MSI) and could not get it set up after 2 days and the retailer I bought it from tried for several hours with no luck.

Craig Underhill
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability