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0.00/5

Verified
5/5

2004-09-28

"Centrix had the no-longer-manufactured hard drives that I needed to replace drives in a RAID, and what they had were new, OEM-packaged drives for a fraction of what everyone else wanted for used or refurbished drives. Centrix shipped the day I placed the order, and kept me updated via email of the progress of the transaction. I'm very satisfied, and have already recommended them to others."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being trustworthy
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-09-28

"A+ rating. Product was as described, very happy with the transaction. Would order from them again."

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Verified
5/5

2004-09-03

"I ordered a network card from Centrix International. I received the card 2 days after placing the order. The card is carefully packed. I'll definitely buy from this store again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
N/A
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
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Overall customer service
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-07-28

"Purchase - Symphony Cordless PCI adapter. First shipment contained a faulty card. Submitted an RMA and a second card was shipped out when requested. Second card worked pefectly.

Good customer service.
"

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Verified
5/5

2004-07-24

"Need some retention modules. Ordered on Wed, and received on Fri. The webpage is not the most fancy one, but the price is definitely unbeatable, and shipping is blazing (for only $7). Would definitely recommend."

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Verified
5/5

2004-06-21

"Very good product, shipped quickly and wonderful to deal with, thanx for everything"

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Verified
5/5

2004-06-20

"This was the second of two orders for Toshiba SCSI CD ROM drives to replace the aging ones in my Sparc machines. Both were shipped in a timely fashion, the first arriving on time and the second arriving ahead of time. Both were well packed and work great in my Ultra workstations.

I would definitely recommend Centrix International to anyone looking to buy computer hardware!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-06-18

"Ordering was easy, product description was detailed. recieved product in proper amount of time. Even emailed for tech support and issue was resolved quickly and efficiently.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service resolving problems
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Verified
5/5

2004-06-12

"This order was placed Tuesday night. I thought I wouldn't see it until next week even with 3 day shiping. It arrived Friday afternoon. Centrix again has demonstrated superior service and quality products. This was the second order in 2 weeks, and still a great experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-06-07

"Hi,

Very professional it was shipped the day it was bought (Friday) and showed up on Monday in Canada! Very impressed.

Highly recommended.

Warren
"

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Is easy to do business with

Verified
5/5

2004-04-16

"Product was as advertized. Communication excellent, response fast. Arrived well packaged for shipping."

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Verified
5/5

2004-04-12

"I am very pleased by the purchase, the rope lights are very reasonable, super quality and the shipping was exellent...Ron's RV Repair"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-03-24

"Sells obsolete hardware, not supported by modem Operating Systems. Provided partial refund, but after shipping was paid, it was a total loss. Won't return."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
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Product Returns/Refunds/Exchanges
N/A
Overall web site
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Web site reliability
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Web site being easy to use
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Verified
5/5

2004-03-13

"Centrix International is an experienced
web-shopper's dream. Good Stuff, No Fluff.
This being my first contact with them, I Phoned
to get a feel for what they were like. These
are Professional people who know their stuff.
My order was processed swiftly. I was e-mailed
swiftly, and I felt as though I was able to
stay thoroughly on top of what my order status
was, what my payment status was, and what my
delivery status was. Centrix International
is a professional, no-nonsense outfit, and there
are no gimmicks, no glitz, and no delays. This
is a place for very serious hobbyists and for
IT professionals to shop at; those who know
precisely what they are looking for, and who want parts out-the-door and on-the-way without delay.
On the web-site: WYSIWYG, they're not sheisters
hawking questionable merchandise. This outfit,
Centrix International, they're the Real Deal.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-02-18

"The price was good because they supplied the components I needed O.E.M. without retail boxing or accessories. My order was dealt with very quickly and I recieved it within two days."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability