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Verified
5/5

2005-11-23

"Great prices on hardware that is no longer being manufactured. Communication was quick, clear and frequent. The numerous payment options along with quick shipping made the purchase decision easy. Highly recommended and would do business with them again."

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Verified
5/5

2005-11-18

"When I was a teenager, I used to run a custom computer business. Centrix International was one of the sites I have consistently used to purchase since 1996 or 1997. Years later, I still found myself purchasing from them. These guys are one of the best in the business for system builders and they have high-quality parts and hard to find parts. Recently I bought some 80-pin SCA SCSI drives, but the 80-pin to 68-pin adapter failed. They promptly refund me after I returned it. I also purchased a DVD-RW drive and wireless keyboards, all are great quality."

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Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2005-10-11

"One of our main Server went down on Friday night,

The warranty on this Dell system is out of date.
I went to Dell.com to find a original part, I searched, they don't show it on line.
I did call Dell, there is no people, just automated machines, I needed help.

I search on the web ( google ) for an specific Power Supply HP-U551FF3 for a Dell Precision 470
and like Google button says: "I'm feeling lucky"

Centrix International Corp. had it.

I make my purchase on line, paid with paypal, expecting to proccess my order monday morning, I call Centrix monday morning, they told me they had everithing ready I should get it next day.
I got my Package Next day a 8:47 a.m.

I set the Power supply on my server... Bingo.

Thank you Centrix for this smooth and fast purchase.

www.gorillacircuits.com

"

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Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
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Verified
5/5

2005-09-26

"Fast shipment and excellent communications. Will buy from them again. Especially liked the added info to purchase a different model for a cheaper price. Very happy with the outcome."

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Verified
5/5

2005-09-09

"Order arived promptly and very well packaged.
Would buy from again.
"

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Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Making decisions on their own
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Overall customer service
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Overall web site
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5/5

2005-07-01

"Absolutely the best vendor expierence I have ever had. Two seperate orders combined after each order placed, combined shipping, technical issued resolved by email in minutes by top notch customer service rep, one day shipping from order placement, fantastic value on products.
Will become long term customer! Thanks Dan.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-06-14

"Awesome!

I ordered a rather old, OEM motherboard model from Centrix (Intel Slot 1 440BX based SE440BX3), Centrix called to confirm the order, and I then waited patiently for it to arrive. I was utterly disappointed when I saw that the OEM motherboard was a Dell because I thought it would have a proprietary front panel connector (Centrix actually supplied the Dell power supply converter with the motherboard for free - a $10 value).

I sent Centrix an email saying I wanted to return the motherboard since it was a Dell and I couldn't use it. Joseph, one of Centrix's customer service reps, called me and told me the front panel on this Dell OEM board was standard and, to my chagrin, he was right. He then sent me an email with a picture showing me the pin layout and everything worked as he said it would.

Unfortunately, as I worked with the board, I began to suspect it was a used or returned board (not that unusual with an OEM board this old), so I took some pictures of the board and asked Joseph to compare this board with others in his inventory. What he did next was THE BEST customer service experience I have had with any online vendor since the sadly defunct Buyz.com (I've been ordering computer equipment online for close to eight years now.) He sent me another board, free of charge, postage and all. Now that is customer service!

If you're unsure of ordering something from Centrix, don't be. They stand behind their product and treat customers the way they should be treated.

Huge, enthusiastic thumbs up!

P.S. I don't work for Centrix and you can find more of my reviews on ResellerRatings under the username bdwilcox.
"

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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-04-28

"Excellent customer service, great price, timely delivery."

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Verified
4/5

2005-03-15

"A fine interaction. The parts were well described on the site; shipped promptly; packaged carefully. Do wish there was a less expensive shipping option than Fedex 3-day Saver at $8 (for a $3 part)."

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Verified
5/5

2005-02-21

"Ordered an Intel motherboard,hard drive and misc. cables. Order arrived in 3 days, well packed and one of the cables was wrong. Sent an e-mail and got a response back within 1 hour informing me that they would send out the correct cable no charge. The motherboard died within 2 weeks and again I e-mailed them and explained the problem. Three days later a replacement motherboard arrived with no hassles or hoops to jump thru. Great place to do business with and I will do business with them in the future."

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Verified
5/5

2005-01-10

"I was very pleased by my experience with this reseller. When I had questions about the part prior to purchasing, they were answered honestly, completely, and most importantly, timely. The item, a USB powered external CD-ROM drive for laptops, worked flawlessly and exactly as described. Also, it was cheap! not the bad kind of cheap, but the good kind, inexpensive. Thanks again!"

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Making decisions on their own
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mot
5/5

2004-12-03

"I have ordered many hard to find things from this store like oddball scsi cables and adapters, allso scsi drives. The prices are great and the shipping reasonable and very fast. Yesterday I ordered three more hard drives and they shipped today. Packaging is allways good and I have not ever had anything that needed an rma. Great store."

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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Being easy to reach
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Being knowledgeable
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Verified
5/5

2004-11-10

"Shipment was quick and the items were particularly well packed in special plastic bubblepack bags. Invoicing was detailed and accurate.

One of six harddisks ordered had a problem being recognized by the controller. I requested and received an RMA immediately.

Centrix seems to be very professionally run and staffed by friendly, helpful people who understand their products. Their Web site is attractive and well organized; it provides clear images of products, detailed product numbers and often links to manufacturer tech specs.
"

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Verified
4/5

2004-11-02

"Ordered an old P4 motherboard. Board works fine and everything shipped quickly. I only had one, minor problem.

The had a separate link to an I/O shield that supposedly went with the board. The board I bought was ten bucks and the price of the shield almost doubled the cost of the order. The I/O shield doesn't go with this board. Sure, it'll work, but there are extra holes in it. I could have gotten any generic shield to do the exact same job. It's very likely the case I'm buying will come with an equally generic shield that will do the job as well or better.

I don't mind having related products suggested to me, but "related products" should be related.
"

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Verified
5/5

2004-10-12

"This store was geat. I have an older DELL computer and needed a new motherboard. DELL did not have one to sell to me and so I went to a chat room forum and asked if anyone knew what I could do. Someone told me about this store and said they would have a motherboard for my computer. Forget DELL, I went straight to a supplier. The technician who helped me did not pressure me but gave me valuable information about my system that the original manufacturer would not even tell me. I appreciated his attitude and his product worked perfect in my computer. I can't say enough. I will tell as many people as I can about their store. The item was shipped on time and the installation went great."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site