"Even though I called from the UK and talked to a very nice sales assistant, and received email confirmation of my order, only 1 of the 5 items ordered arrived. I was informed on the phone the the JM Signature water color Azurite was discontinued but they had one left in stock which I would be getting. I love that color and was beyond disappointed when in the end it wasn't in the package. It seems there is some discrepancy between what they thing is in the ware house and what is actually there. I have ordered lots of stuff from Cheap Joes in the past, both to be sent to the US and to various places in Europe. Have never been let down in the past, so was extra disappointed. "
"Thank you Cheap Joe's for delivering superb products at superb prices. Everything I ordered was delivered on time and in good condition. Thank you for your excellent service. In Joy, Cheri Lynn , Portland , Oregon"
"Cheap Joe's has always given great service and was awesome once again.
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"Excellent prices as well as quick and efficient delivery to my door. I will return!!"
"Everything arrived promptly and in good condition. I was very satisfied with the quality of the watercolor paints ordered."
"Every time I order from Cheap Joes it comes in quick and always it is correct. "
"Yes it was delivered on time and the watercolor paint colors are wonderful. I always can count on Cheap Joes for anything I need. I''m so grateful ya'll are there for my every need wether it be for one tube of paint to blocks of paper or other supplies. Thank you so much!!!!!!!"
"I received my order on time but the box was badly damaged and so were the contents. I called and the items were replaced very quickly. Ups still has not picked up the damaged box. I've had no notification from them."
"I have used Cheap Joe's for my art supplies for years and recommend you to all my students. Your web site is user friendly but I love being able to connect with a real live person at your location when I have questions! Your people are knowledgeable , helpful and friendly! I have never had a disappointing experience with Cheap Joe's. Thank you for maintaining such a high level of customer service!"
"A problem with a missing part for an item ordered was quickly remedied."
"Creating an account on Cheap Joe's was seamless and quick. I cancelled this order because the shipping charges were too great. With the US-Can dollar exchange at historic highs it wasn't worth it to me."
"first order was a week late being delivered. 2nd order your computer changed the delivery address from what I typed to what you had stored. your customer service told me they could not recall the package and would reship only if I paid again which would be refunded IF they got the original back. I then had to track the package down and ensure delivery to the correct address. I have not yet received that package which is now overdue. "
"My order was received, with one item on backorder as I anticipated. Cheap Joe's was good on follow up for the backorder."
"Great. Merchandize arrived in good order and ahead of schedule. I am very satisfied with the merchandize. Also delivery charges were quite reasonable, much lower than another online company I have used for similar orders."
"Product as promised and terrific quality. Packaged well for protection, too!"