" i am a frequent user and i find the site very user friendly as it compares fares from different airlines which gives you all the options at a glance."
"Site is user friendly. I've been able to update and add easily and quickly. "
"I called customer service for some flight options that involved an extended layover, and the gentleman had some very useful ideas. I asked him to e-mail me the itinerary we discussed, and asked him if he could call me in the morning to make the purchase after I checked with my travel partner. He agreed, but then only e-mailed me half the itinerary and never called. Great start but terrible follow-through."
"bad my ticket is 1 stop not 2 ."
"We chose an email option to alert us if and when the price would go down for a trip from nyc to Las Vegas. We got an alert stating the price would be $341.22 for 3. Then we got a $60 discount and promo code applied $25 which brings the grand total to $256.22. For each person $85.41. The web page kept loading and loading. After 10 mins we decided to call and speak to them. Spoke to a rep and asked him that the web page is not loading. We said how much we were entitled to and the rep was looking up the information. The correct flight number, times and so forth. The rep said there is no price online that would do it for that cheap and we had told him that it’s right in front of our face. We will send the screen shot of it. He was insisting we close the page and start a new page. We did and still would get that amount. He was insisting we were not telling him the truth. We told him we would send him the screen shot.
Basically we were entitled to that price and were expecting it. Now it’s not at all what this bogus website advertise as. I have screen shots of it."
"Great prices and easy access"
"Do not appreciate the prices quoted ending up about 30percent more with all "additions". i,e, baggage fees, seat assignments, etc."
"like the site, fast booking. Love it!"
"No matter how many online travel opportunities I check, I seem to always get a better or the best deal with CheapOair. It is simple, easy to check different travel optionss. and voila, it is booked. If there are any issues, a phone call irons it out. Terrific!"
"like the site, decent prices."
"for senior citizens, it can be confusing with all the questions and material to read, to be sure all is completed, but I DID IT, printed my itinerary so that is a good thing.
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"I got the lowest price have used this site before and have been satisfied. "
"I travel full time and this experience has been the worst. From automatically booking through affirm, to bad customer service, to having no idea if you actually have a flight because the whole thing is sketchy to receiving emails saying you didn't pay for your bags but you did, or at least you think you did but who knows. I guess I will find out at the airport. "
"I paid for the ticket I had rollover accident and I purchased insurance Incase something happened insurance didn’t pay neither cheap o air refund my money they deal with the worst insurance company at 1.6 reviews none got money back , it’s so disappointing dealing with cheap o air when I used them and family used them "
"Great experience. Found the most reasonable flight, with very little effort."