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Verified
5/5

2012-06-09

"Fast shipping! Chef's Resource even caught a mistake I made on my order- and contacted me before shipping. Despite this, I still got it fast!"

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5/5

2012-06-08

"Great company do do business with. They provided super fast shipping and we love our purchase. We will definitely be back. "

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Verified
1/5

2012-06-08

"I ordered a set of Mercer knives from Chef's Resource, and at the time of the order, it had a green check mark next to the product availability with a note of "Usually ships within one business day." Well, I ordered on May 1st, it is now June 8th and I have yet to receive my knives or even an expected shipment date. They can't even tell me when they think their inventory will be restocked. All customer service has managed to muster is that they expect for the knives to come "eventually." Great. In 2103? Should I expect them as a Christmas present? They've offered to cancel my order, but that misses the point of the fact that on their website, they are still advertising this set as available! When I questioned them on this, they claimed they would only change that to backordered if they knew it was going to be unavailable for an extended period of time. Considering that my order is over 1 month old, you would think that would be enough for them to change the product to backordered? I find it ridiculous and misleading that they are still claiming these knives "usually ship within one business day." I happen to really like Mercer knives and I'm holding out hope that they ship before the end of summer, however, after this experience I will never shop again at Chef's Resource. Ever. "

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5/5

2012-06-07

"User friendly website, great prices, extremely fast delivery, product exactly as described - this seller is definitely one of those I'll gladly recommend to my friends. Thanks :) Dana"

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1/5

2012-06-06

"Dear Chef's Resource.
Your company sent the wrong item which was a 130 lb~ $845.00 mistake !
This caused a ''HUGE'' problem with UPS, the first driver refused to pick-up the table, I had to report him to UPS Customer Service because he was not only rude but also because he was obviously angry and unwilling to remove the heavy boxes. I had to call Catskill Craftsmen for pick-up and to deliver the correct item. Therefore my overall experience with Chef's Resource was not good and I would not buy from your company again. Also suggest you lower the price of your heavy items and charge ''white glove '' delivery and not UPS.
"


5/5

2012-06-06

"The knife came in good time. The whole ordering process was good and efficient. I was able to track the shipment from start to delivery. Will definitely order agin from Chefs Resource."

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5/5

2012-06-06

"It was easy to find what I was looking for and I received my order in a timely fashion. So, overall it was a good experience."


Verified
5/5

2012-06-06

"Super easy to order and customer service was very friendly and professional. My item was on back order and they don't have an updated item analysis to let you know when they are out of stock. They offered to cancel my order but I chose to wait. It shipped the following week which was better than expected! Saved a lot of money by ordering thru this site!"

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2/5

2012-06-04

"Very slow shipping!!!! Have not received my order yet!!!!It is June 7th and I still cant track the merchandise I ordered, Very poor customer support!!!"

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1/5

2012-06-03

"I ordered one thing - you sent me another - I don't think I will be doing business with you again!"

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1/5

2012-06-02

"Not good...I ordered several items for the BBQ and received a confirmation notice of the order and was then promised a tracking number for order status. When this never came I called the number on the website and was told that since my order was originating from Europe, even though the credit card is "state-side issue" and the billing address is stateside, I would have to produce a faxed copy of both sides of the credit card. This is the FIRST time this has ever happened and we have lived in europe for 27 years. I order all the time through the Internet...it makes it possible for us to buy birthday presents, etc. for our family. But chefs resource was a huge disappointment because they were not at all accommodating or efficient. "

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5/5

2012-06-01

"My Dad is very happy with his experience with his gift card. He bought a sautee pan and enjoyed the free shipping.

Thank you!
D. Mac Donald
"


5/5

2012-05-31

"Our new Viking professional coffee maker arrived well protected inside two shipping boxes within a week of ordering. It's design is very attractive and we especially like the placement of the water carafe and brewing basket on the side. The machine is a little louder while brewing coffee, but completes brewing so quickly that its not a problem. Besides, it makes excellent coffee! "

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5/5

2012-05-29

"Easy to order website. Efficient processing, packing, and delivery."

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Verified
5/5

2012-05-23

"I am more than happy to review my purchase from Chef's Resource. I phoned the company looking for some All-Clad skillet lids. All-Clad never made lids for these skillets, but I had been told that there are some All-Clad lids that will fit fairly well. The representative I spoke to was completely aware of this information and informed me that they have the two lids I needed. I ordered them, thinking it would probably be a week coming. Two days later they arrived. It is a joy to deal with knowledgeable people and a company that sells for a reasonable price and gives excellent shipping service. I recommend Chef's Resource highly. "

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