"I was referred to Chef's Resource (CR) from a representative at Chef'n. CR states on their web site that they carry a complete line of Chef'n products, they do NOT. After I placed my order I received an email stating 2 of the items were either out of stock and discontinued by the manufacturer and did I want to cancel the order or have it shipped minus these items. I wrote back immediately to please ship the remaining items (this was still in the a.m. CR time 06/21). The next day I received an email stating items would ship that day (06/22), but did not receive a tracking number until 06/25. UPS tracking indicates items will arrive by EOB Thursday 06/28.
I order online frequently and unlike most businesses I deal with, I did not get a warm and fuzzy feeling from this retailer.
Hope all arrives and in good shape."
"Phenomenal!! The knives are superb. The service was extraordinary. It arrived 10 days earlier than predicted. This is my second purchase from these folks. They are great!!!"
"My experience with Chef's Resource was excellent. When I googoled my item, Chef's Resource was the first source on the list. They had my item in 3 different colors (I ordered all 3!). It was easy to work my way through the ordering process on the site, and my order arrived promptly. I will definitely be visiting Chef's Resource next time I am shopping on-line."
"excellent and the best prices on Wusthof Classic knives. I bought the 23 piece Wusthof Classic knife block set. Their Customer Service staff were prompt and efficient as well. I found their prices better than Amazon as well which came in 2nd to Chef Resource. Very pleased with the product as well. Thanks and will surely shop here again. Biren Bose, Houston"
"Customer services is bad. Left message several times and never a call back and when I call again to inquire about an item, their answers was like don't bother me I'm too busy, seems like.
Yes you did call back the first time and when I left a message the second time to inquire about the source of the product I never get a call back."
"This was a very good shopping experience on line. The product was delivered as promised on the date stated. Easy to use web site."
"no notification of backorder, had to check shiping status after a week. in a phone call was told it would be at lest another week or two."
"The item I wanted to purchase was listed as in-stock on the Chef's Resource website for 269.00 USD, a very good price compared to others sites I looked at. However, it wasn't until after I had placed my order that I was informed by a Chef's Resource representative that the item was discontinued and not going to be in-stock, thus my order was cancelled. Suffice it to say, I was disappointed that I couldn't do business with Chef's Resource. "
"Excellent product and fast shipping."
"I was so happy when my knives arrived. I used one to cut grapefruit and oranges for my morning juice and the knife went through the skins like melted butter. I hope to get many years of super sharpness with these knives."
"The knife is amazing. I am very please with this purchase."
"I am very happy with the bowl I ordered. It arrived promptly and is just what was pictured. The price was reasonable, in that it combines two products in one. "
"This company is the greatest. The items were received quickly and in great shape. Since this was a gift, my friend was really excited about receiving these. Thank you for being a great company. I will continue to shop at your website."
"I placed my order for the Komachi knives on June 6th. and still have not recieved the knives. I a very dissappointed with the lenght of time it is taking to recevie these knives. Based on this, I will not place any orders with Chef's Resource again."
"I ordered a MAC knife as a birthday gift for my son who is a sous chef. He has a shorter one and let me know that he'd love to have the 9-1/2 inch knife. The knife was shipped the SAME day I ordered it and it arrived four days later shipped thru US Priorty mail. My son texted me "Knife came! Using it, its awesome. Thank you". I am very happy with Chef's Resource. They were very prompt and I will use them again."