"Excellent experience. Item came fast and in excellent condition."
"I still haven't got my bag in the mail. Very disappointed with shipping. "
"Shipped item received without any delays or difficulty. I would order from this supplier again."
"They suck!!! The website offered 2 day shipping...items were ordered 20 December with expected delivery 22nd, NLT 23rd. Needed to present on 27 Dec in NYC at International Culinary Institute of NY Graduation for my daughter!!! Very important moment in a child and parents life, not just an event and you blew it!!! Blown opportunity for your site and company to earn more business from a newly certified Chef and very Disappointed parents!!! "
"Chefs Resource did get back to me in a reasonable amount of time but my order was back ordered. The email was to tell me when I was to receive it but it omitted the ETA so I was not able to reply as to whether I still wanted the order. Otherwise I have no complaints so far. It has only been one week since I ordered. "
"Ordered the Twin Gourmet 15pc block set for my wife for Christmas. 2 days later was informed that they didn't have it in stock and they weren't sure when they would get more but maybe they would by such and such a date. Well, that was too much so I ended up cancelling that order and went with another site online for my purchase. I also had ordered the Santoku 2pc knife set from them which they informed me that they didn't have in stock either even though their website stated that they DID have both items in stock. I kept the 2pc order with them but didn't get that until after Christmas. Even though they lost my business (they weren't too concerned with what it took to "Delight the Customer"), the customer service was continually in touch with me via email AND phone to keep me up to date on the status of my orders. Kudos to them for their customer service. "
"After placing my order, I realized that it may not get to me by Christmas, so I contacted chef's resource and the young lady who assisted me was very gracious and told me the item was in stock and that she would pull it herself and ship it that day. On Christmas eve, the UPS truck pulled up and delivered my order. Cudo's to Chef's Resource, especially to that young lady."
"Chef's Resource offers a wide range of cooking equipment at competitive prices. Combine that with quality customer service and you end up with a very positive shopping experience.
Thank you Chef's Resource!"
"My new fabulous Staub pot arrived amazingly quickly despite the fact that I ordered it a few days before Xmas.
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"Great, as always. Great service, prompt delivery, great proces and selection. Love this site."
"Very good service. Great commmunication when item was temporarily out of stock. My only concern is that two of the knives appear to have been substituted with similar models since the model numbers did not match those recommended by Cook's Illustrated magazine."
"I ordered this on the Monday before Christmas. It arrived on Friday in perfect condition."
"I am a repeat shopper with Chef"s Resource. This company delivers! Promptly! They have a terrific selection of vendors and sell quality items. I'm very satisfied shopping with Chef's Resource and will continue to do so. Lois"
"I never received my order, I would not order from them again!"
"Excellent! I found a speciality item in your store and got a couple other nifty items in order to get free shipping. I saved the site to look for items for myself and as gifts in the future."