"I've been using Chegg for 4 years now to rent my textbooks, and have never had a problem! Even when shipping rentals back around the holidays, the customer service representatives are always on their "A game" to track down orders and make sure that you are not overcharged. The goodies that come in the boxes are always a fun little boost to begin each semester, and definitly gets people talking! Chegg has made my textbook buying/renting experience stress-free for 4 years, and I almost always choose this site over my university bookstore that is within walking distance from my dorm and apartment."
"They are way cheaper than my schools library. Also, fast shipping to you and give you a great amount of time to return your books to them after your semester is finished. Will be using them for every semester!"
"Very pleased with the books, the price and the speed of the delivery. Thanks so much!"
"Contacting customer service via email was USELESS, as they apparently weren't able to keep track of my exchanges, and i had to provide the same information over and over again. Finally I gave up and called them (this was all regarding a "late book" which had actually been sent back, but receiving overlooked). The young lady on the phone (Jennifer) was super helpful and reassured me the book had been marked "missing" and I wouldn't be charged. Today, receiving got their heads on straight and found my book and it was marked as "received". Chef has always been great on price and timeliness, but their customer service leaves a lot to be desired! Some of us don't have the time to talk to someone, so email is so much easier, BUT CHEGG NEEDS TO STREAMLINE THEIR EMAILING PROCESS."
"great company book was nice neat clean and affordable to rent this would be my go to store for books until I finish school .. Book was shipped in a timely manner and they send many reminders so that you will not loose track of the return date.,
THANKS CHEGG "
"This was my first time renting a textbook and I was quite skeptical. Chegg made it very easy to borrow their book and return it. I will be renting from Chegg again (although, for rentals, I wish the price was lower). Thank you. "
"I'll just start with: Chegg is awesome! I have rented numerous textbooks from Chegg throughout my academic career, and I have never once been dissatisfied in any way. It's super easy to order the books online and the return process is simple as well. I even got a couple Starbucks beverages with my last order - legit! I have only had to speak with a Chegg rep. on the phone once or twice, and each time the person was friendly and was able to address and resolve my issue. While I definitely rent textbooks from other companies/sites if the price is right, Chegg is usually the way to go. 5 stars!!"
"I have been using Chegg for a few years now and they have had every book I needed at the best prices! They also deliver promptly and I love that there is no charge to ship the books back. I recommend Chegg to every college student out there. You might find a slightly better price but not the same excellent service!"
"I had the best customer service and experience with yall"
"Chegg has been with me they my masters and back again for another bachelors in nursing. When I can't afford a book but need one, I can always count on Chegg for a reasonable price! Thank you Chegg. I made it thru another semester!"
"Customer service with Chegg was very prompt and professional upon making changes to my order. My textbook arrived early, and for this specific text book, I saved more money going through Chegg than I would have on Amazon.
Thank you! "
"My experience with this company was incredible. They were so helpful and had all the books I needed at a fraction of the cost. I had never heard of them up until this semester and now I will never use another site. Also the returning process was so simple and they gave me many reminders so I would not forget to return my books, with all the hassle of finals I really needed to reminders. I would highly recommend their service to anyone, you will not be disappointed! "
"I did my research on textbook prices on slugbooks.com and found that Chegg was the cheapest for many of my books. They sent my book promptly and in good condition, and it was super easy to extend the due date or go online and print the address label to return the book. I will definitely be using Chegg again because of the great service and awesome deals!"
"I LOVE Chegg. They couldn't make book rentals easier, and their customer service is fantastic."
"Chegg is super convenient in that i was able to order all of the books i needed and they were delivered right to my door. also, returning them to UPS was free which was also very helpful!"