"I have been shopping at Chicos now for several years. It started with a gift card from my husband. I love that I can shop in a boutique or online. Returns (although there have been very few) are absolutely no hassle and easy. Once you find your size, it is easy to order and know the product will look and fit just as you would hope. In most cases the fabrics, sight unseen, are even nicer than anticipated. The price range when the products are first showcased are a bit steep for my retired income, BUT: Chicos has flash sales and other sales very frequently so I wait until I can get a great discount (which usually isn't a long wait). I am a commited customer and always look forward to my mini shopping sprees. Any time I have needed a customer service or sales person's help, they have been extremely helpful and professional."
"Ordered on line, tried jacket on and it was not wearable.
It was put together with hard plastic thread and very itchy.
Did not want to pay seven dollars to return it, drove to store.
Telephones and computers were out of service, waited over 40 minutes while very nice staff figured out what to do, they could not give me a receipt for the items I returned because of the computer problems."
"I love going there . Everybody is so nice and helpful and best of all I always find what I am looking for . "
"This is my first time ordering from Chicos. I am very satisfied with my purchases. Quality clothes. And I loved the clearance prices. Thank you!"
"Sizing is always consistent. Styles are always current and comfortable. "
"It was wonderful. My order arrived on time, looked great and not a bad price.
I'll be back."
"I’ve had several clothing items ordered , then returned , then ordered again. All to MY SATISFACTION "
"I ordered a top, which was too large. I was able to exchange for a smaller size without paying a higher price. Chico's always honors the lowest price."
"Exchange went smooth as silk "
"Nothing is running true to size I have had to send back almost half of the clothes I purchased"
"Been shopping on-line because of COVID. Still get the sense of style, quality. Confident in sizing. Appreciate free shipping with quick delivery"
"I have really come to rely on Chico’s for both casual and professional attire. When I am in the store, I always receive excellent customer service. And when I order online, I receive my items properly and in excellent shape."
"I am very disappointed to see that the travelers jacket I just purchased for $49 + is now further on sale for $19.99. Is there a way to reduce my price? "
"Easy website, great price and product."
"I ordered a dress and it fits perfectly and is very comfortable. "