"Everything I buy is always excellent!"
"Love the service provided and how easy it is for me to shop now during this pandemic. I would love it to continue. I find I purchase more too. THANKYOU for offering this easy way to shop "
"Ordered a top (on sale) for my mom on a Sunday to pick up in store. I received the confirmation that my order was ready that Monday, I was unable to get to the store during the week, so I went that Saturday where I was told by a very unhappy associate that my order was cancelled. I was very surprised since 99% of the stores I shop at hold orders for a week. Nowhere on ANY email did it indicate that it had to be picked up within "2 days" (which is absurd). She didn't offer and help other than the order was cancelled. I asked her if the top was in stock in the store to repurchase and she found it but said she could not in any way honor the price I paid. I said ok then and she then proceeded checked with her manager who also said "no sorry we only hold for 2 days and don't honor prices but you can purchase it still if you'd like".
Um, NO.
Come to find out the policy is to hold for 4 days, not 2.
I will never have to deal with the lack of customer service again, as my business is gone forever now :)"
"Always love Chico’s clothes "
"Website is perfect. Ordering is excellent. Delivery is quick. Clothes are fantastic. Prices are reasonable and sales are great!"
"This animal print top is unique and looks great! Not only that, it fits good, too. Great choice for Chico's to add to their animal print apparel. "
"I ordered 2 sweaters: Textured Stripe Bateau and Ombre Bateau Neck Sweater and love both of them! I love the fabric, the fit, color, etc. - they're both exactly what I thought they'd be. I'm very happy! "
"Website is easy to use and the clothing is great quality."
"Ordered 2 blouses same but so dissapointed the quality of the blouse look so cheap and always crumpled even if iron it, I’m going to return the items in the store . Thank you"
"Excellent quality clothes and staff!!!"
"Great customer service thank!"
"Clothes fit perfect. True to size and were excellent quality. "
"Chi is was a welcomed change. The items this season were fashionably the best this year. They brought a needed change and of all the places I've shopped Chicos was by far the best
"
"Great products, excellent customer service online and in store, quick delivery, fantastic sales."
"My experience is always great. Love the sales at Chico’s and sales ladies welcome all that come thru door."