"Very nice to know that your clothes are at least good quality. I hope it won’t change ."
"Not at all helpful. Judgemental and unfriemdly"
"Purchased 3 of the same blouses in red, black, white. Very nice to wear on Zoom."
"Friendly, courteous and as always pleasant"
"Out of stock but was notified when it was available. Delivered quickly. "
"Always have what I want and it’s EASY!!"
"I reordered and still have not received any of the 3 items I ordered"
"Got it done as easily as could be done."
"Chico's is my favorite women's clothing and accessories store. I can always find something I like at a good price. Their clothing is high quality and always fashionable. Chico's sizing makes it easy for me to shop without trying on items, which makes shopping on the Internet a breeze! "
"Though I have ShopRunner, it is 23 days later and I still do not have my order.
Originally ordered on Nov. 19 and by the 26th, it had not arrived. The Soma order arrived promptly.
I logged on and checked the tracking. It said it would arrive the 28th. That day came and went so I checked again on the 30th and tracking said it had been delivered.
I called customer support because it was not delivered to me. Come to find out on their end, it was returned to the warehouse in Georgia. No explanation to me on the tracking as to what happened and why my package was returned to GA. I have ordered many, many times online from Chico's.
The customer rep refunded the charge and she made a new order of the same items and gave me the Cyber Monday deal on it and saved me about $30 on the order. The order went through on Dec. 1 and began tracking it. The pre-shipping info didn't show up until Dec 7, the order arrived at GA USPS Dec 8 and departed Dec 10. Yesterday, Dec. 11, the tracking said that it reached the USPS office in Irving at 9:30 AM. Irving is 14 miles east of me. Just now, I got a text update that the package has arrived in Fort Worth, which is 15 miles west of me. My package literally just passed my house and tomorrow is Sunday, so no mail.
I won't be ordering Chico's online anymore. "
"Has very good experience with all staff Rigewood store .Nj "
"Shopping in the Chico's store at the Shops of Saddle Creek in Germantown TN. was an absolute pleasure All of the salesladies we interacted with were extremely knowledgeable, helpful, professional, and friendly. Erin Wallace a General Store Manager and two other ladies in that store made my wife and I feel like old friends not just customers. The on-line experience was every bit as professional with notifications of product shipping and delivery dates. My wife and I will continue to be Chico's customers. Thank you for having great products and having great people to manage them."
"Chico's makes it simple to find just what you are looking for online. Shop in your jammies and get free shipping to boot. It doesn't get any better than that!"
"The pants came early. They were a great fit."
"I used to love Chico’s. Loved especially their Zenergy Capris and pants with all the pockets, the fabric, etc. Chico’s seems to changed that. What is available does not fit like previous design. I am in my 70’s and I even think some designs are old and stodgy looking. Obviously some change has occurred with Chico’s and, in my opinion, not for the best. "