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Verified
5/5

2017-05-18

Excellent website

"I absolutely love this website. Always order from it, the prices are fair, it may take some time on the delivery, although some orders might come faster, but overall i love it. I am very satisfied with this website, would definitely recommend it."


Verified
5/5

2017-05-17

An excellent online shopping experience

"The package is wrapped carefully and the delivery takes about 10 days. The website is very clean and has user friendly interface. The only thing I concern is that some products sold out so fast before I got my penny to purchase. I'd like to refer to my friends."

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Verified
5/5

2017-05-17

Their service and impeccable .

"I received my item in the exact time they said it would be here. and their things are amazing.."


Verified
5/5

2017-05-17

Great service and items for chicwish

"After some trepidation, I took the plunge and ordered two items from CHICWISH, they arrived within a week, and both items were really well made and I am very happy with the quality of the garments and service received from them, I will now be placing further orders with them in due course, I already have over $300.00 worth of items saved to my list with them, and will work my way through this list, also their shipping rates are very good!"


Verified
5/5

2017-05-16

Flamingo Printed Midi Skirt

"Review for Flamboyantly Flamingo Printed Midi Skirt-This is my second time ordering from Chicwish. I ordered the flamingo skirt and just received it in the mail. I LOVE THE SKIRT!!! It's so adorable and even prettier in person. The quality Is awesome and I'm beyond happy with this skirt. I love ordering from Chicwish and will continued ordering from there. I've been happy with each purchase I've made. Priscilla Madish "

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Verified
5/5

2017-05-16

Adorable design and good quality

"I have purchased a few skirts from Chicwish and all of them are adorable. I got many compliments from my colleagues and my friends. Highly recommended "

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Verified
1/5

2017-04-26

Lies about expedited shipping. Do Not order from them!

"I ordered a skirt and paid more for it to be shipped between "7-10 business days" per their advertisement. A week later my order status is still "processesing" when it should already be shipped if I'm to receive it by the time frame I paid for. I contact them via email, which is the only way to contact them because their live chat is not live and I didn't get a response there even after trying multiple times. They tell me that my item will not be shipped until the 10th day after my purchase. I leave them a one star review on trustpilot.com and they had my post removed saying that they told me my shipment would be out in May. That is NOT what they said to me. The 10th day of my order would've been April 28th. Then they send me an email saying that if I don't take down my review that they would cancel my order and refund me. Ha! The only reason they have 7/10 stars on trustpilot is because they remove any bad review about their company. Do NOT order from here. They do not value you as a customer and lie about shipping. "


Verified
5/5

2017-04-17

Great customer service

"I ordered my dress for Easter and when I noticed it hadn't shipped I contacted their customer service. They responded promptly and made sure my dress would arrive in time. I loved it and was grateful! Thank you!"

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Verified
1/5

2017-02-13

They are not trustworthy and do not put customers first

"I ordered a dress on 1/6/17. Their website states 3-4 days processing, and then 12-15 days estimated for shipping. On 2/7/17 I emailed them because I had not received my dress yet. They responded immediately with "we'll ask the warehouse" - four days later, still no follow-up with information, so I emailed them again, and finally they sent me a tracking number. The "pre-shipment info" was sent on 2/8/17!!! Chicwish says they put customers first, but it seems I would not have even gotten the item I ordered (and was immediately charged for) had I not contacted them twice. Your money is valuable - spend it at a company that will treat you better!!"

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Verified
1/5

2017-01-14

Still waiting for my items...absolutely the slowest online retailer I have EVER used!

"I placed an order for $300 30th December 2016 and am still waiting to receive my items. When I sent an email to ask what caused the delay, I got an email explaining that one of the items was waiting to re-stocked in 2 - 3 days...(I would normally expect someone to email me, not the other way around, about delays) - that was 4 days ago and I have still not received any confirmation that my order has been dispatched. Not good enough.

I have now raised my concerns with PayPal directly and asking refund via them, which should speed to process by reversing the payment.

It's a shame since the items looked so lovely on the website - such a huge shame the company just cannot get their act together when it comes to speed, reliability and overall customer experience!

Not for me.

"

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Verified
4/5

2017-01-10

Still open to ordering from Chicwish

"Ordered twice from Chicwish. Based on reviews Id read, I was very careful of sizing and measurements. My deliveries took 10days from when I placed my online order (based in Las Vegas). First order I was very very happy - I bought a midi skirt that fitted to a tee. The skirt is really beautiful and I love wearing it. This order was easy though as its only the waist measurements you really want to have right. My second order was for a similar skirt in a brocade material. This skirt I returned and got a refund - process was straight forward and quick - mailed to the California address and got refund notice in a week. The return was due to a faulty zip, fit and the brocade was pretty but it just didn't work on that style of skirt. My opinion after my experience and research is that some of their clothes are of good quality and some probably aren't - I think this depends on the style and material. However I think that the prices are expensive especially for a brand name we are not very familiar with or know from the mall. "

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Verified
5/5

2016-10-15

Fabulous in every way!

"I cannot believe what fabulous service I received and the quality of the two dresses I bought were impeccable. The best dresses I've bought in years and usually Topshop and Zara are my go to. But I think I'll be ordering much more in future. I cannot thank you enough for such unique, stunningly made, beautiful dresses. Really wonderful! "

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Verified
5/5

2016-04-22

Chicwish...wow! Satisfied customer!

"I placed an order for a "Balloon My Day" Printed Midi Skirt. It is GORGEOUS. I was stunned when I opened the package and saw the beauty of the painterly design, vivid colours, nice quality and great fit.

I'll admit the shipping was quite slow, but when I inquired about when the skirt would be delivered, Chicwish ensured that delivery of the skirt was expedited quickly to ensure that I would have it in time for my event.

Really happy with the prompt service and will be ordering again. A+!!
"

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Verified
5/5

2016-04-12

Nice skirt

"I ordered the London telephone skirt. The colors are bold and beautiful. I received it fairly quick. I had an issue with the lining of the skirt and customer service was great in resolving my issue. To help with sizing I am 5'5" 178 lbs, and based on reviews I ordered a size up. I ordered XL. It's a little loose in the waist for me, I have a small waist so it depends on body type of you should order up a size."

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Verified
4/5

2016-03-18

UPDATE: Thoroughly Disappointed turned Good

"Chicwish promptly contacted me after my review and asked if they could refund my shipping fee & give me a $20.00 credit towards my next purchase for the inconvience. I appreciate the effort and will try to purchase another item and see how it goes.

Previous post: I just placed my first order last week with chic wish and chose the Express Shipping option thinking the dress I ordered would get here in time for an event coming up. I did not see until after I submitted my order that the order can take up to 3 business days to process. I am now on the 7th business day and it still shows online that my order is still "processing". I have emailed their customer service and no one has emailed me back. I would have NEVER paid an extra $20 for "express shipping" if I would have known it truly was not express.
"

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