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Verified
1/5

2015-04-07

"Ii ordered tulle skirt, lace dress and full barocco skirt. I have no issues with delivery yet the quality of the items was not up to expectations. The price quality ratio is disproportional. Fabric of barocco resembles tissue used for furniture. Dress was not well done either. Tulle skirt had very poor looking waist line. The total value of order was 211 CAD which is heavily overpriced for such a poor quality. Not to mention that sizes are way smaller than regular ( I am regular M, have ordered L yet it did not fit properly). Very disappointing especially when I found on Aliexpress few skirts costing 10-15 $ that were sold on Chichwish for much higher price. I wanted to return the items yet to ship it back costs almost as much as the order. I will never order again from Chicwish and will be overcautious with ordering from any Chinese retailer. "

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Rep reply posted 2015-04-16
A rep from Chicwish.com, , has responded:

“Hello, we have asked to send the images to verify the items status so that we could follow up but with no reply. If in any case customer received a defective item, we will take care of this promptly once the status verified. Our items images, which we solely owned the copyright, have been illegally used on Aliexpress for some knockoffs and all customers need to be careful.”


Verified
5/5

2015-02-06

"I ordered for my first time on January 19th, 2015 and received my items on February 4, 2015. I waited a little less than a week at first and did have to contact them myself for the status of my order. I was told some items are not in stock so it would take some more days. I was worried, but willing to wait some more days. They did not tell me which items were missing even though I asked. I again contacted them after some days to ask if my items have been restocked and requested a refund for whichever items are still not in stock. This time when I asked, they did specify which item was not in stock and asked if I wanted that item (a skirt) in another color. Since I did not, then they very quickly gave me my refund and shipped out my order that same day or at least by the next day. I ordered 2 skirts, 1 lace maxi cardigan, and 1 top. Of course I only received 1 skirt since the other was not available. I received 30% discount for my first purchase except for some items which were already about 43% off. Each item came to between about $30-40, $196 + $3 registered tracking, and with refund came to a total of $169. I was worried about the quality I would get , but each item was as beautiful as pictured online. I was truly happy about that...they were very pretty and princess/royal-like! Overall I think the pricing is quite good compared to the prices of many clothes in stores these days, which can be very expensive without having any special touch to them. The items I chose from Chicwish were all unique and beautiful which made me feel it was worth paying those prices if I had to pay much much more if I were to try to buy something even half as pretty in most stores. I want to order more! But I must control myself! Overall, customer service was polite, prompt, but I advise them to be precise and send follow-ups from their end from the beginning if they cannot ship out items immediately due to being out of stock. Shipping, itself, once the parcel was sent out came pretty fast, sooner than I expected. I love that the sizing of all the clothes are as detailed as they are on the website which helped me a lot since I am so petite and most things are too big for my size. I imagine shipping returns would be too much of a hassle, so I guess try to only buy things you are almost sure you will like, or at least will be able to gift to someone else if not. "

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Verified
5/5

2015-01-29

"Highly recommended Chicwish to everyone !!!!!!!!! I have bought in here a bunch of time!!! And the products always make me surprise. Last time I bought a lot of skirts and tops, and I really like them though!!! All the clothes are perfect and fit for me! Also, the quality is much better than I imagined, especially for the skirts, the shape is really nice. When I weared these out, there were lots of people commended that the skirt looks very nice and asked me where did I get this one. I really enjory to shopping on Chicwish, their shipping fast, and the price is not much high, and the quality of the clothes are high."

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Verified
5/5

2015-01-28

"cute dresses, fast deliver, nice service. good job!"

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Verified
5/5

2015-01-28

"Super fast shipping and nice product, I really love the midi skirt, will purchase again."

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Verified
5/5

2015-01-19

"I love Chicwish, they have quality and unique products and the sizes are true, great services, highly recommend you to order. I placed my order on 26.11.2014 and I received it three weeks later. I am very satisfied with their services."

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Verified
4/5

2015-01-18

"Chicwish has really cute, nice quality stuff! If youre returning, make sure to get the US address. "

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Verified
5/5

2015-01-16

"I really like Chicwish. Fast service and delivery. Permanent renovation of the assortment. Very stylish and qualitative clothing. I recommend it to all!"

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Verified
5/5

2015-01-15

"I saw a Chicwish sweater on a blog and I loved it. I checked the reviews here and was very wary of ordering. But I couldn't find a sweater like it so I decided to give them a try. I purchased 2 sweaters, I had a 30% discount for my first order so it was a good deal. I paid extra for the tracking. My order was shipped in 1 day and I received it 6 days later via DHL. The sweaters were thicker than I expected and were good quality for the price. Since it was an international order (I am in the US), I did get charged a few dollars for the transaction by my credit card company. I was satisfied with my order. I don't know if I would order again, since it would be a hassle to return items that do not fit. "

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Verified
5/5

2015-01-15

"I love this store. It has a wonderful selection of beautiful and cute outfits. Very good quality items and excellent service."

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Verified
5/5

2015-01-15

"Chicwish is one of my favorite online shops! The jacket I ordered is true to size and it's such a good quality! "

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Verified
5/5

2015-01-15

"I love this website! Not only are the prices affordable, but the styles are on trend and of great quality. I have a fashion blog: Belle de Couture (http://belledecouture.com) where I've styled countless Chic Wish pieces on my blog, and every time I feature something from their site I get loads of compliments (on my site, on my social media channels, and in person). If you're after those on-trend styles, but still crave quality without breaking the bank, then Chic Wish is for you! You won't be disappointed."

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Verified
1/5

2015-01-14

"It's been three months and I still haven't received my order, two skirts. This is a little ridiculous. The season is over for which I ordered them. "

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Verified
5/5

2015-01-14

"I ordered a jacket and dress and the fit was exactly as mentioned. Quality was nice and I received many compliments on my pieces. Will purchase from Chicwish again in the future and refer friends!"

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Verified
5/5

2015-01-14

"Thoroughly recommended, service and treatment is perfect combined with high quality clothes. "

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