"I had a negative experience with my first order, but Chicwish reached out to me in order to rectify my issues and offered a refund and gift card for my inconvenience.
They have unique one of a kind items, at decent prices. Customer support answered my questions and was quick to respond. "
"This website and company is a scam. I ordered three pieces for the holidays. They shipped only two and one of them was a completely different color! This company is a scam. Please beware before you make any purchases. "
"HORRIBLE customer service and accountability. Ordered on November 30th. It is now December 10th. USPS still states my package is in Hong Kong Sort Center but other than that they have no info on my package and can't track with the number Chicwish provided. My bank account has been charged extra "international" shipping fees even though when I ordered I received "free shipping." Emailed Chicwish about extra charges and locating package and they only say "wait few more days." Did not even explain where the package is or why I'm being charged extra fees. "
"I ordered skirt 2 weeks ago. Couple days ago it was only shipped even though i paid for 8-12 days shipping, tracking says it is still in china but customer service told me it was shipped by express shipping. Never ever again deal with china!!"
"I placed an order and I recieved my items, but I returned two out of three items since they didn't fit me, I mean, what do I do with clothes that neither fit me or flatter my body shape? Return of course! My ISSUE with my return came to the refund and the return cost.
The total value of the items I wanted to return and was to be refunded was $79,92 but returning them cost me $47,39 alone.
I've almost never been charged return costs since most companies won't charge it as a part of good costumer service but even a smaller return cost wouldn't bother me but seeing as MORE THAN HALF of my refund money will go to cover the return costs I feel scammed.
Isn't there a better way to handle returns?
I'm sad to say I won't order from Chicwish again due to this.
(Worth to mention is that I did contact them about it but never got a reply.)"
"This company has worked out great for me. I ordered a dress from them because the one I ordered from Morpheus Boutique was a bait and switch cheap knock-off of the one I wanted from them. The one from Chicwish was exactly as it was in the ad, a great price, came early, and I had good customer service. I am very pleased with them, and I have ordered from them again. They had cute and unique clothing at great prices. I recommend them!"
"so, in deember 1st i ordered a coat to use for a new year's party i had. The tracking said that the package left hong know december 9th. it was already december 28 and my coat was nowhere to be found, the tracking gave no news about it. i send an email to chickwish and they give me a lot of reasons why the coat hadn't arrived. i wait another week and told them there still was no news about my order. they told me to call my local post office, i did, they told me there was no package, i email chickwish again with this info and they told me i need to call my local post office again, i told them i already have and they didn't know anything about that order, days later they answer me that in fact the package was lost (as i told them 2 weeks before) and the coat was out of stock so they couldn't send me a new one.
this is the first time something like this happened, i insisted the package was lost, and instead of checking the order, they gave me tons of excuses until last minute and the coat was out of stock and that in 3 days they would make me a refund.
my only warning here it's that if you are gonna order from here, just know that if the package gets lost, or the tracking seems to not work, they won't do nothing until a month later. "
"In August 2013, I ordered a necklace from ChicWish. Got some confirmation/update emails for the next two weeks, and I received it within more or less 15 business days. It was neatly packed and came with a thank you card; however the necklace was not as I imagined; it was way bigger than it looked on the picture, and too heavy for me (I don't like a brick around my neck). Seeing it was so cheap I didn't bother shipping it back to China, will just resell it elsewhere. Service is good and reliable though, no complaints there."
"Item did not fit. Returned item in July and still waiting on a refund."
"I have been a frequent shopper of Chicwish and I am always happy with my purchase! :D And I just place my order today! "
"Fast, efficient, great deal on the item I bought!"
"Super cute purse! It got here super fast! Love it! "
"Very easy to understand website.. Very fast delivery!! Received 10% off my first order so that was an added bonus!"
"This is my first order on this website and I will definitely buy something else here next time. This top is gorgeous and fits me very well! The price is good and the quality of the clothes is nice. Moreover, the express is really fast! I ordered on 24th, April and it arrived on 26th, April! However, I am not satisfied with the translation of my address. There is a mistake in the translation and the postman rang the wrong doorbell before contacted me by cellphone."
"Quality seemed a little cheap, and the skirt smelled like the place it came from when it arrived. Button also didn't look very new. "