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Product & services pricing
3.13/5
Chance of future purchase:
2.97/5
Shipping & packaging:
4.00/5
Customer service:
4.00/5
Return/Replacement policy:
3.34/5


Verified
5/5

2023-12-29

Part for mirror

"Order parts online and received it immediately."

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Verified
5/5

2023-12-06

Great service

"Great service with online order and pick up!"

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Verified
5/5

2023-11-29

Prompt and polite

"Staff was helpful when I called"


Verified
1/5

2023-11-21

Horrible!!!

"After couple days I placed the order they cancel my order and refund the money."

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Verified
1/5

2023-11-08

Cancelled my order

"They cancelled my order because the delivery and billing addresses did not match. We do not have mail delivery and use a PO box. They could have called and asked."


Verified
5/5

2023-10-16

Jack Kit

"I ordered a jack kit on 10/07/23 and received the kit on 10/12/23. The price was better than at other dealerships, and the kit was shipped quickly. I was kept informed of the status of my order through the entire process."


Verified
5/5

2023-09-15

The car I've always wanted at a fair price

"I got the car that i've always wanted a subaru outback limited. The bonus part it's the one with the 2.4 l Turbo while I think it's gonna power. And Ron took care of us it was first time I had fun buying a new car


"

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Verified
5/5

2023-08-27

Good dealer for under msrp parts locally

"Ordered online a few times now for both shipping and store pickup for large items, this is the only dealer who offer parts under msrp locally, I always get my order fulfilled correctly, shipped fast, shipping is fair, and everytime I dealt with them in person it's been a good experience. No complaints, will be back again."

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Verified
5/5

2023-08-26

Prompt service

"Ordered accessories for my new 2024 Crosstrek and received items promptly!! Great service!!!!
"

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Verified
1/5

2023-08-22

Absolutely stupidity at parts department...Would never set foot on that property again

"Absolutely stupidity at parts department...Would never set foot on that property again.....That about sums it up, f'ing idiots"


Verified
5/5

2023-08-21

2000 impreza clutch cable

"Overall great experience. "

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Verified
1/5

2023-08-21

wasted time

"not good, took my order then cancel it."

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Verified
4/5

2023-08-02

Good service, reasonable price

"Information about the product was readily available, ordering was easy, and the package arrived as anticipate."

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Verified
5/5

2023-07-24

Best car buying experience ever

"At every step my experience was outstanding. My sales associate Caleb was wonderful and patient with all my issues. Everyone I delt with was totally professional and I never had such a pleasant experience when buying a car."

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Product Returns/Refunds/Exchanges

Verified
1/5

2023-07-20

Wrong Part, Wrong Information.

"On the web site I entered my VIN number and the mirror description was electronic with auto dim. When the package arrived it was a plain mirror. I called the parts department and he said it didn't come with an auto dim rear view mirror and if it did it was aftermarket. Then he said they were not available anyway. So I went to Harry's U pull it and found several 2005 Subaru Outback's with factory auto dim mirrors. So I bought one for $7.00. Not happy with the web site or the person that said it was aftermarket. "

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