"Tried to place a parts order online as a gift and found that the order was cancelled with no notice. When I followed up with Brittany by email, she said the order was considered fraudulent because the billing and shipping addresses were different. Why ask for both addresses online, if it's going to be deemed fraudulent for having two addresses? In the end, I reordered online, Brittany did an override, and the order shipped out immediately. Just be careful to check the order status, if ordering from one address and having the parts delivered to a different address. Brittany did a wonderful job of resolving the issue."

"Order parts online and received it immediately."

"Great service with online order and pick up!"

"Staff was helpful when I called"

"After couple days I placed the order they cancel my order and refund the money."

"They cancelled my order because the delivery and billing addresses did not match. We do not have mail delivery and use a PO box. They could have called and asked."

"I ordered a jack kit on 10/07/23 and received the kit on 10/12/23. The price was better than at other dealerships, and the kit was shipped quickly. I was kept informed of the status of my order through the entire process."

"I got the car that i've always wanted a subaru outback limited. The bonus part it's the one with the 2.4 l Turbo while I think it's gonna power. And Ron took care of us it was first time I had fun buying a new car


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"Ordered online a few times now for both shipping and store pickup for large items, this is the only dealer who offer parts under msrp locally, I always get my order fulfilled correctly, shipped fast, shipping is fair, and everytime I dealt with them in person it's been a good experience. No complaints, will be back again."

"Ordered accessories for my new 2024 Crosstrek and received items promptly!! Great service!!!!
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"Absolutely stupidity at parts department...Would never set foot on that property again.....That about sums it up, f'ing idiots"

"Overall great experience. "

"not good, took my order then cancel it."

"Information about the product was readily available, ordering was easy, and the package arrived as anticipate."

"At every step my experience was outstanding. My sales associate Caleb was wonderful and patient with all my issues. Everyone I delt with was totally professional and I never had such a pleasant experience when buying a car."