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Product & services pricing
2.92/5
Chance of future purchase:
2.15/5
Shipping & packaging:
3.75/5
Customer service:
4.00/5
Return/Replacement policy:
3.34/5

Verified
4/5

2022-04-12

Internet Order

"Easy and convenient to order and pick up, however internet communication was way off. Only received confirmation order was received and I would be contacted when order was ready to ship. Any further costs for shipping would be incurred. This was incorrect since I flagged the order for local pick up. I e-mailed back as stated and did not receive any correspondence back. Concerned because I did not receive a response, I called to inquire about the order and express my concerns about the situation. They told me the order was there and ready for pick up. I then proceeded to dealership to pick up my order. I had already installed the parts when several days later I received an e-mail from the dealership stating there had been a change in the status of my order and it was now ready to be picked up."

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Verified
5/5

2022-04-04

Fast as always!

"Always on time. Thank you for the support "


Verified
5/5

2022-04-03

Subaru Parts, Fast, Fair pricing

"Ordered parts online for my 1999 Subaru Legacy Outback , took 2 days for them to get the parts and ship them.
Shipped Ups ground took 3 days to deliver 30 miles from the dealership, but that is Ups's fault not Ciocca_Subaru.
Good/Fair Pricing, All parts were the correct ones' I ordered.
"

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Verified
5/5

2022-03-07

Parts

"Easy to order parts online and they communicated the status. Available the next day."

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Verified
5/5

2022-02-19

Got what I wanted

"Bought parts online and I got them"

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Verified
5/5

2022-02-19

Amazing

"Part delivered fast and no damages "

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Verified
5/5

2022-02-14

Easy & smooth buying process!!!

"Ron Iwanicki made the buying process very simple!!!"

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Verified
5/5

2022-02-09

Smooth Transaction

"The whole transaction was smooth and seamless. "

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Verified
5/5

2022-02-05

Happy customer

"Got what I ordered and it came in decent time "


Verified
1/5

2022-01-25

Ordering a Part

"I ordered a part to be picked up at Ciocca Subaru. I have not received any communication from them. I gave them my email and cell phone #. The first thing I received was an email asking me to review them "

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Verified
5/5

2021-12-25

Great service

"I had just gotten my newborn to fall asleep. I pulled into service and they were so great about getting the parts I ordered for me so I didn’t need to get my newborn out in the cold and disrupt the nap they had fought! Thank you! "

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Verified
5/5

2021-12-06

Very welcoming

"Everyone on staff on the floor were nice. i asked for the parts dept and they walked me to the area, not like other places who map out the floor and wish me luck. looking forward to making this dealership my go to spot for parts, cars, etc. "

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Verified
5/5

2021-12-06

"Nice discount on OEM parts. Emails received with order updates. We appreciated the help from the employee who helped us load our car. I will drive past Subaru dealerships to deal with Ciocca when I buy new. Thanks!"

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Verified
5/5

2021-10-26

Very good parts guys

"Quick, knowledgeable, and polite"

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Verified
5/5

2021-10-25

Great everything!

"Great service all around!!"

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