"Hi have purchased parts from all the big on line venders from good to terrible customer service but purchased item a couple of times with no problem and everything packed and shipped professionally but the last time a small piece from on of my tie rod kits was missing (4small shims) and not only did they deal with the vendor on my behalf but they went as far as shipping it right to my house in a far bigger box than they needed to (part would easily fit in an envelope) they even apologize + a credit,if that isn't customer service than I don't know what is...staff is friendly and always try there best best vendor I've ever used "
".no comment in this area is reqired"
"making me fully register before placing an order is absolutely rediculous. also the shipping cost for something that is already hundreds of dollars is just asynine. im already spending $400, why on earth is shipping another $80? free shipping should be standard over a certain price. definitely makes me want to look elsewhere next time."
"AC parts for 1974 dodge Challenger"
"pretty good cant find some things on the web site i know you have"
"I can find parts on your site easier by doing a search on google. The same keywords on your site do not produce the parts that a google search does. Very frustrating"
"Paying for shipping TWICE? Just don't offer the item for sale if you don't have it. OR be like everyone else and ship at your own cost. Thanks"
"Could not update qty at cart.
Otherwise good service."
"Frustrating online ordering"
"what more can you ask for in a online retailer. when there is a problem (few and far between) they fix it before you ask."
"I created an account and ordered my first from Classic Industries, the transaction went very well. I did call to question the suppler of a part I wanted and ordered it"
"Great selection decent shipping"
"The price of your front bumper doubled in price from my catalog 3-4 years ago. Most disappointed."
"overall good experience, good shipping"
"always helpful for my questions and needs for my Firebird"
"I think your shipping of over $10 for two mopar small block conical washers is a bit high. I know some companies like summit have a standard charge for a standard shipping rate. Companies are noticing some smaller parts are being sold by some competitors that are charging actual shipping which is causing the original companies to lose sales on certain small parts. Sometimes we need large parts like a fender, or a floor pan but other times we might need something small like two washers but nothing else to put on the order, That shipping hurt."